TAG Heuer image

TAG Heuer

Watch store

High-end retail chain selling luxury Swiss watches & accessories. People often mention service, Nagyon, hogy, price, kedves, Heuer,


Address

Budapest, Andrássy út 2, 1061 Hungary

Website

tagheuer.com

Contact

+36 1 269 4199

Rating on Google Maps

4.50 (87 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: (Good Friday), 10 AM to 6 PM, Hours might differ
  • Saturday: 11 AM to 5 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: (Easter Monday), 10 AM to 6 PM, Hours might differ
  • Tuesday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: service (10) Nagyon (8) hogy (8) price (7) kedves (6) Heuer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SamsungS9 S. 2 years ago on Google
    (Translated by Google) The sellers are nice faces. They are helpful, but not intrusive. In the other (cool) shops, they look at you as if you were a leper. However, money and its quantity are not written on a person's forehead. The mentality of the salespeople working in domestic stores is beyond criticism anyway, so it would be good to put things in order a little, if the stores live on the customers. MEMBER 5 stars! (Original) Jó arcok az eladók. Segítőkészek, de nem tolakodóan. A többi (nagymenő) üzletben úgy néznek az emberre mintha leprás lenne. Pedig a pénz, illetve annak mennyisége nincs ráírva az ember homlokára. A hazai üzletekben dolgozó eladók mentalítása amúgyis kritikán aluli, szóval jó lenne egy kicsit rendet tenni a fejekben, ha már a vásárlókból élnek az üzletek. TAG 5 star !
    3 people found this review helpful 👍

  • 5/5 Bhavesh C. 6 years ago on Google
    Excellent staff. Excellent shop. Dominic was a great sales rep and a credit to the store.
    2 people found this review helpful 👍

  • 5/5 Ákos M. 4 years ago on Google
    (Translated by Google) Very kind, attentive service, professionalism, perfect everything! (Original) Nagyon kedves,figyelmes kiszolgálás,profizmus!Tökéletes minden!
    1 person found this review helpful 👍

  • 3/5 Vivien K. 11 months ago on Google
    Szerettem volna egy régebbi Tag Hauer Connected órát tisztítatni, ugyan a garancia már lejárt de jeleztem, hogy természetesen nem ingyen kérném a szolgáltatást. Először az Aréna üzletükbe telefonáltam, azután az Andrássy üzletükbe. A 2 hölgy nagyon kedves, türelmes és segítőkész volt, nem volt nekik teher felvenni a telefont. Viszont a 3-ik telefonhívásom célirányosan a szerviznek ment, mondván hogy Ők tudnak választ adni arra, hogy kívülről tudnak-e nekem csinálni egy tisztítást az órán, mert én nem szeretnék neki állni, hiszen nem vagyok szakember. A “hölgy” aki a szervizben vette fel a telefont, minősített engem, miszerint “ragacsos órákkal mi nem foglalkozunk”. A ragacsos nagyon nagyon!!!! erős túlzás, sértő, hogy ilyet feltételeznek egy olyan emberről, akinek nem bizsu órája van. Ezután természetesen kérdőre vontam, hogy hogy gondolja milyen órát viszek oda? Egy tisztítást kérek, és nem ragacsos az óra, ahogy ő azt állította. Ezután egy a mondat hangzódott el a kolléga szájából, és ez után nem is írnék semmit… “Takarítsd le egy Clin-el, mi is azt csináljuk.”
    1 person found this review helpful 👍

  • 5/5 Gabriella S. 4 years ago on Google
    (Translated by Google) Very kind, knowledgeable, patient service. Dreamy watches, dreamy prices, but once you fall in love, you can't put them down. Carpe diem! (Original) Nagyon kedves, hozzáértő, türelmes kiszolgálás. Álomszép órák, álom árakkal, de ha beleszeretsz nem tudod letenni. Carpe diem!
    1 person found this review helpful 👍

  • 5/5 Szinte L. 5 years ago on Google
    (Translated by Google) Very good experts are working in the store for everything you can only get good (Original) Nagyon jó szakértők dolgoznak az üzletben mindenben csak jót kaphatod
    1 person found this review helpful 👍

  • 5/5 Gábor B. 6 years ago on Google
    (Translated by Google) Professional and polite service (including coffee), expensive but beautiful watches (Original) Profi és udvarias kiszolgálás (kávéval is megkínáltak), drága de gyönyörű órák
    1 person found this review helpful 👍

  • 4/5 Zoltán F. 5 years ago on Google
    (Translated by Google) There are no reviews (Original) Nincs vélemény
    1 person found this review helpful 👍

  • 5/5 jaeyoung b. 1 year ago on Google
    (Translated by Google) I speak minimal English and I do not speak Hungarian at all. The staff of this store guided me with a translator and a smile, and even finished the tax refund with a friendly explanation. (Original) 나는 최소한의 영어를 할 수 있고 헝가리어를 전혀 하지 못하는 사람이다. 이 가게의 직원은 번역기와 웃음으로 나를 안내했고 친절한 설명으로 텍스리펀 까지 마쳤다

  • 5/5 Rene B. 4 years ago on Google
    (Translated by Google) Great service perfectly helped 😀 (Original) Fijne service perfect geholpen 😀

  • 5/5 Norbert 10 months ago on Google
    Határozott elképzeléssel érkeztem a boltba! Szép órák és meglepően jó kínálat volt! Fél óra alatt sikerült is kiválasztani az új szépséget , a vásárlás gyors és prémium élmény volt! Köszönöm!

  • 5/5 Andrija T. 1 year ago on Google
    Kind, mindful people working there. The repair (service) shop accorss the street is even greater experience. Highly professional. Would recommend

  • 1/5 Mykyta S. 1 year ago on Google
    This is review is purely about particular butique, not brand itself I was going there 2nd time looking to buy some watches. Сonsultants were pretty polite, showed me several models, no problems so far. Interesting things started to happen when we start talking about price. If you take a look on Tag website you would understand approx how much each model costs, in shop itself price was a little bit higher, which usually means there is some "wiggle room". First thing which was weird they offered to choose "plain discount" around 5% or tax free (I am foreign). I agree for plain discount and asked "what would be the price in EUR (not in HUF), will this change the price?" (I was asking because HUF is pretty unstable). They were happy to offer even bigger discount making the price around 2900 EUR (price on site was 3300 USD). So, we proceed to payment and they will give me terminal with number 1,25 million HUF!! For context - at the time the worst rate "on street" was 1 eur = 378 HUF, so they basically was going to charge me 3300+ EUR. After I asked "What the heck?" they answered that they could only charge me in HUF and they have exchange rate 1 EUR to 420 huf (which is just scam). So basically in any case they would charge me in HUF, but if I want to "PAY IN EUR" they would charge even more. Funny moment - second guy come to help girl-consultant and said to me something like "Why are you even arguing you've got 10% discount?" lol Long story short - I went to Watch De lux shop in Arena mall, asked the same question "Can I pay in EUR?" and consultant just confusingly answered "Why you asking? it doesn't make any difference, we can't charge you in EUR". At the end I paid around 3150 EUR and applied for tax return (around 17% of price). Those guys didn't waste my time, gave an honest answers and help me to buy stunning watch

  • 5/5 Kristóf P. 1 year ago on Google
    Kedves,figyelmes és hozzáértő személyzet. Méret beállításra hoztam ide az órámat.Végig a maximális figyelmet kaptam én is, illetve az óra is. Minden kérdésre szívesen válaszolt az úriember. Köszönöm!

  • 1/5 Dr. Ales K. 1 year ago on Google
    I made a very poor experience with TAG Heuer company, both with the product and mainly with the service and communication around. The watch I received through their own official on-line shop was defect. Any attempts to communicate with them - with their authorised boutique in Budapest, through an on-line form, through a direct e-mail to a customer service team and even through a direct letter to a CEO - and to find a customer oriented simple solution - getting a replacement instead - failed. The TAG Heuer official boutique in Budapest showed a little interest in my case or a readiness to really help. Obviously, I did not purchase the watch directly there and accordingly their motivation to help was rather low. I have so far never and nowhere experienced such a poor service as in case of Tag Heuer. I better forget that brand. Never ever.

  • 5/5 Zoltan S. 2 years ago on Google
    (Translated by Google) Correct, helpful staff, thank you (Original) Korrekt,segítőkész személyzet☺köszönöm

  • 4/5 Ralph K. 5 years ago on Google
    (Translated by Google) The boutique offers a great selection of TH watches. I have made a very accommodating offer! As a German citizen you also get the "overpaid" tax back. If you are seriously looking for a Tag Heuer and in the vicinity, you should look over here. (Original) Die Boutique bietet eine tolle Auswahl an TH Uhren. Mir hat man ein sehr entgegenkommendes Angebot gemacht! Als Deutscher Staatsbürger erhält man auch die „zu viel“ gezahlte Steuer zurück. Wenn man ernsthaft auf der Suche nach einer Tag Heuer und in der Nähe ist, sollte man hier vorbei schauen.

  • 5/5 Szonja A. 2 years ago on Google
    (Translated by Google) The sellers are very nice, I brought in a gift watch to be adjusted to size. It turned out great, thank you!! 🙂 (Original) Nagyon kedvesek az eladók, egy ajándék órát vittem be, hogy méretre igazítsák. Nagyon szuper lett, köszönöm!! 🙂

  • 5/5 BALÁZSI G. 4 years ago on Google
    (Translated by Google) Ideal if you have the money. (Original) Ideális,ha van rá pénzed.

  • 3/5 ildiko M. 4 years ago on Google
    😊🤔

  • 3/5 Márk M. 6 years ago on Google
    (Translated by Google) Nice deal, but why? I would bring in my Connected watch, but they report that this model is not being addressed (Original) Szép üzlet, de minek? Bevinném a Connected órámat, de közlik, hogy ezzel a modellel nem foglalkoznak

  • 5/5 Peter T. 4 years ago on Google
    (Translated by Google) Nagyon szep markas uzlet ,, kedves fiatal elado, jo est az orakhoz. A very nice youngster seller in a nice brand only Tag Heuer's clock on the store. Every brand lover will find his machine here .... (Original) Nagyon szep markas uzlet ,, kedves fiatal elado , jo est az orakhoz. Velmi mily mladik predajca v peknom len značka hodín Tag Heuer je na predajni. Každy milovník značky si tu nájde svoj stroj ....

  • 5/5 László H. 3 years ago on Google
    (Translated by Google) I bought one in March if Covid allows me to buy my other favorite TAG Heuerem as well (Original) Márciusban vásároltam egyet , ha Covid megengedi megveszem a másik kedvenc TAG Heueremet is

  • 5/5 Attila K. 3 years ago on Google
    (Translated by Google) Very kind, professional service! (Original) Nagyon kedves, profi kiszolgálás!

  • 5/5 TH 3 years ago on Google
    Excellent collection of different brands! Nice sales staff!

  • 5/5 Деревенчук �. 4 years ago on Google
    (Translated by Google) Class (Original) Клас

  • 4/5 Gábor P. 6 years ago on Google
    (Translated by Google) I'd like to call the store, but it's always busy. (Original) Szeretném felhívni a boltot, de allandoan foglalt.


Call +36 1 269 4199 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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