I bought my wife a Swarovski fulbeval. Simple enough, because that's what he likes. When I gave it to him, he was very excited, and when he put it in his mouth, the stone immediately fell out. I'll take it back today, we'll see if they fix the one star... the jewels are fine, the silver one isn't, and that's what started the problem. Needless to say, it doesn't fix my surprising orom... :( I took it back. They were kind and helpful, unfortunately, the rooms can't be improved by the sales staff.

I ordered a watch online. They waited 2 days when they sent an e-mail that the package was on its way, even though it had not yet been delivered. They do not answer questions by e-mail. If the webshop operation is so troublesome, then I will tell you that it is not mandatory! In 2021, I cannot accept that the product in stock does not arrive that week if ordered on Monday. In normal webshops, I have the stuff in my hands the next day. (eg Kockafalu.hu)

After work, I went in in work clothes to buy a gift for my beloved. The salesman behind the counter was pressing his phone, but he didn't exactly talk to me helpfully. So I left with a bad feeling without making a purchase. I'm only giving one star because you can't have zero.

It's been a long time since I've encountered such arrogant jerk service like here, I wanted to make a ring smaller, the seller turned away badly, (jerk phlegm head) that it's not possible, even though they said it was possible during the purchase, a stone fell out of my ring finger in 2 weeks, the answer to this can be found elsewhere to pretend I DO NOT RECOMMEND the shop to ANYONE, as long as it is a sale, the service is honey-glazed, after that you can...

as it was written before me. we bought a beautiful ring, when we bought it we were told to return it if we had to wear it. we went back. then all of a sudden the lady said a deadline of only 2 months and suggested that we take it to a competitor (S***ck), who will do it in 1-2 days for 2-3 thousand forints. aha. they said a price of 9 thousand and a deadline of 2 weeks. in a third place it was done within 1 week with re-gilding from 4500.

(Translated by Google) Here is my favorite ring! 😍 (Original) Innen van a kedvenc gyűrűm! 😍

They are kind when serving, but in case of a problem (the ring needs to be enlarged) the service is excruciating. Missed deadlines, which are not informed about, outrageous style when we inquire after the expired deadlines - then it turns out that they were not even sent to do it so that we pay for it. Finally, calling them 1 week before the deadline, it turns out that they haven't even started and that they want to do it even more expensively - after that, even compensation (e.g. pro bono increase) does not arise. On the other hand, another goldsmith will do it in 1 day. I do not recommend it unless you are very sure that no administration is necessary.

My online order arrived on time. I received correct information. I am satisfied with the product I received.

Like the ones before me, they wrote me, they're jerks, I can't help them

I received kind service and administration.

The seller communicated in a very condescending and jerky way, I felt very bad in the store. I will definitely not come back here again.