Rolex butik - Petite Genève Petrović Kft. image

Rolex butik - Petite Genève Petrović Kft.

Watch store

👍👍 My wife and I walked in the store with no expectations, because the AD`s in Vienna and Bratislava told us it is almost impossible to stumble on a watch we were looking for. And to our great surprise it was in the window of Budapest Rolex store, and it was for sale. We were thrilled, and the staff wa... People often mention Rolex, staff, watch, store, service, nice, experience, great, shop, time,


Address

Budapest, Andrássy út 10, 1061 Hungary

Website

www.petitegeneve.com

Contact

+36 1 318 9955

Rating on Google Maps

4.60 (219 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11:30 AM to 6:30 PM
  • Thursday: 11:30 AM to 6:30 PM
  • Friday: (Good Friday), 11:30 AM to 6:30 PM, Hours might differ
  • Saturday: 11:30 AM to 6:30 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: (Easter Monday), Closed, Hours might differ
  • Tuesday: 11:30 AM to 6:30 PM

Featured Reviews


Frequently mentioned in reviews: Rolex (18) staff (13) watch (11) store (9) service (9) nice (9) experience (8) great (6) shop (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ivan V. 2 years ago on Google
    My wife and I walked in the store with no expectations, because the AD`s in Vienna and Bratislava told us it is almost impossible to stumble on a watch we were looking for. And to our great surprise it was in the window of Budapest Rolex store, and it was for sale. We were thrilled, and the staff was exceptional!! Great service, extremely friendly, a truly great Rolex experience.
    11 people found this review helpful 👍

  • 5/5 Daria R. 2 years ago on Google
    Just like any other store around the world, popular models are all gone ofc but nevertheless it was a very pleasant visit thanks to their staff Aleksandra. she was not only kind but also had a good knowledge about the brand and its models, very professional in every way. Thank you and hope to visit again someday!
    3 people found this review helpful 👍

  • 5/5 Leo L. 1 year ago on Google
    Very friendly staff and welcoming atmosphere. We tried some models and were offered a beverage. As usual availability is limited and some patience is important on your journey to the watch of your dreams. ;)
    3 people found this review helpful 👍

  • 5/5 Howard T. 2 years ago on Google
    My wife and I was visiting Budapest few years back. We ce across this shop. Sunny Shen who was serving us was very nice and patient. My wife walk away Happy that she got a watch she wanted. She still wears the watch everyday :)
    2 people found this review helpful 👍

  • 5/5 KLC 2 years ago on Google
    I visited the Petite Geneve Petrovic boutique looking to purchase a model which was not available at the time, but Ms. Sunny S. kindly promised she'll let me know when it will be available. Eventually she notified me and I had a great experience purchasing the watch. Great Rolex boutique with outstanding customer service.
    2 people found this review helpful 👍

  • 3/5 Guy F. 1 year ago on Google
    The art of saying No. Courteous staff. Must have thousands of requests. Store policy is to reserve watches for locals first. Also big negative, no tax refund for tourists effectively telling visitors to shop elsewhere. At the time, only 1 ladies 28 gold available in store. Did I get that with that policy enforced? But as I said, courteous and respectful staff. He just said no, nicely.
    2 people found this review helpful 👍

  • 5/5 Wang 2 years ago on Google
    Excellent service! Got my watch back in November 2021 and everything went smoothly even though I had some issue of my card (now is solved) . But at the end it worked out! A huge big thanks to Justine who helped me all the way 🙏 Looking forward to purchase my next watch from Justine and Rolex Budapest - Petite Genève Petrović! 😉
    1 person found this review helpful 👍

  • 5/5 Tobias Hermann L. 9 months ago on Google
    Best Rolex Store I have seen. Qualified staff, perfect service nobody can do better for Rolex. The owners live the Rolex feeling!
    1 person found this review helpful 👍

  • 5/5 Gabriela (. 1 year ago on Google
    I love stopping by every time I am in Budapest. The staff is so kind and knowledgeable. You can always ask questions but don’t expect to buy something very desired as that is for locals - as in any other store in the world
    1 person found this review helpful 👍

  • 5/5 Zsolt K. 2 years ago on Google
    Just visited the store to buy a submariner 2020. Event though my preferred model is not available at the moment, I was treated in such a nice and professional way that I do not feel bad about it. I visited many Rolex and high branded stores before and I did not get such an excellent service like here. I will definitely come back and even patiently waiting for a nice watch to buy at Rolex Boutique Petite Genève Petrović. A big thank you for Aleksandra who provided such a fantastic service. It is much appreciated.
    1 person found this review helpful 👍

  • 5/5 Robert E. 1 year ago on Google
    Contrary to many other authorized dealers lately they are very customer focused and do not shy away from getting to know potential buyers even if their immediate quota is sold out
    1 person found this review helpful 👍

  • 5/5 Eddi A. 1 year ago on Google
    Wow what a great store experience. Even though I knew there is long waiting list and foreigners mostly have no chance to get a watch. Here you wont get arrogantly denied. Big thanks to J. for that great customer experience and showing me some nice pieces and taking the time.
    1 person found this review helpful 👍

  • 5/5 Janushan S. 1 year ago on Google
    Visited whilst on holiday. Had a pleasant experience, Adriano kindly showed me a few models and I didn't feel at all rushed. I would say this is one of the best rolex experiences Ive had would highly recommend making this your AD.
    1 person found this review helpful 👍

  • 5/5 Alessandro L. 4 months ago on Google
    Super friendly service!! One of the best Rolex boutiques out there.

  • 5/5 Róbert �. 5 months ago on Google
    Thank you for the nice service, great as always 🙏🏻👍🏻

  • 5/5 Moni O. 5 months ago on Google
    The staff are super kind and professional:) It’s always a nice experience

  • 5/5 Andreas P. 5 months ago on Google
    Extremely helpful staff. Alexandra was very knowledgeable and did an amazing job. Highly recommended boutique.

  • 5/5 9mm L. 6 months ago on Google
    I have been to a lot of Rolex boutiques before, but this one is simply the best. Very friendly and professional staff, from the doorman to the sales representative. Everyone is more than kind and helpful. The interior of the shop is in perfect order and makes you feel welcome. I've stopped at Petite Genève Petrović a year ago, to check if my desired Rolex Datejust 41 is available. It was not at that time, but the sales rep. took a lot of time to talk with me and showed me different types of the Datejust. My wish to buy this watch was noted and a few days ago i got the call, that my watch is ready for pickup. The sale process itself was smooth and without any problems. Overall it has been a very very nice experience. Thank you very much, Anna Sz. and Justine Ch., for making it possible for me to get my timepiece.

  • 2/5 tony o. 9 months ago on Google
    Typical Rolex boutique. Permission to enter, no stock when you do. No real interest in customers. Buy Omega!

  • 5/5 L G. 10 months ago on Google
    Everything was perfect. Top tier Rolex service and shop. You will not get it better in Western Europe or USA. Thank you!

  • 5/5 JF E. 2 years ago on Google
    I live in Switzerland and am one of the owner of a famous dental clinic just by the corner of this shop. I had a problem with the bracelet of my Daytona, I just waled in. The whole staff was so nice, so polite and so kind :-) My decision is made : My next ROLEX will be purchased at Rolex Boutique Budapest Petite Boutique ! Thks

  • 5/5 Riham Z. 10 months ago on Google
    A highly recommended store. A big thanks to Radovan who was is very professional and is able to support with any questions or clarifications. I understood prior to going that the availability is limited and the priority goes to the local customers. Nevertheless, I was greeted with warmth and was accommodated during my visit.

  • 5/5 Edo 8 months ago on Google
    Beautiful store and very welcoming and friendly staff. We were offered and served beverages while we were trying a few Rolex models that we like. As expected, you cannot buy anything, but the overall impression from our visit is very positive.

  • 5/5 Hassan A. 3 years ago on Google
    Simply astonishing. Best watches in the world without competition. And there will be none forever.

  • 5/5 Adrian M. 4 years ago on Google
    Realy nice shop!

  • 5/5 D G. 3 years ago on Google
    Astonishing, elegant boutique. Amazing professionals ready to help, serve and cover all the requirements

  • 5/5 Jonathan A. 2 years ago on Google
    Very good experience!

  • 5/5 Corrado R. 1 year ago on Google
    Friendliest staff out of all AD's i have been to. Mr Radovan took care of us and let us feel really special. Knowledge, friendliness it's their signature. Proper relationship building with customer, respect for that. As with all Rolex boutiques there is no to little stock, but they can tell you no or put you on a list (best case scenario) with kindness, which nowadays with Rolex AD's is not a case. I managed to get on a list for my dream piece. Looking forward to receiving that call!


Call +36 1 318 9955 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping

Trends



Last updated:

Similar places



Similar Watch stores nearby

Tutu Óraszalon Árkád image
1
Tutu Óraszalon Árkád
Watch store
👍👍 Korábban (nem Tututól) rendelt MK órám vittem hozzájuk javításra, mert gyárilag “szépséghibával” érkezett… A Tutunál dolgozók azonnal orvosolták a problémát + csuklóra igazítás + időt is beállították nekem kérés nélkül! Eszméletlen segítőkészek, kedvesek és hozzáértő az egész csapat! Mostantól csak...
4.90 (1.4K reviews)
Gucci image
2
Gucci
Women's clothing store
Luxury brand known for modern, Italian-crafted leather goods, apparel & accessories for men & women.
4.40 (391 reviews)
Michael Kors image
3
Michael Kors
Fashion accessories store
Retailer offering classic clothing, handbags & accessories from the designer brand.
$$$ $
4.30 (305 reviews)
Royal Time image
4
Royal Time
Watch store
👍👍 Polite and prepared sellers. Nice watches, hard to choose, but not impossible. They are very helpful!
4.60 (239 reviews)
Jobaházi András and Kinga Watch and Jewelery Repair image
5
Jobaházi András and Kinga Watch and Jewelery Repair
Watch repair service
🫤 I thought a lot about how to write my story, if I should write it at all. I am determined. tl;dr I gave it three hours, all three came back to me in worse condition, though for different reasons. The first was a simple battery swap in a zero-mile, out-of-the-box, battery-powered quartz in Cornavin...
4.70 (231 reviews)
Last updated:
()