Shampooch & Kitty image

Shampooch & Kitty

Pet groomer

๐Ÿ˜  The owners rude, they're rough when handling their dogs and the place is dirty. No thanks! People often mention dogs, great, Shampooch, people, Great, service, good, years, care, price,


Address

10416 IL-47, Huntley, IL 60142

Contact

(847) 669-2161

Rating on Google Maps

4.70 (99 reviews)

Open on Google Maps

Working Hours

  • Friday: 6:30โ€ฏAM to 3โ€ฏPM
  • Saturday: 6:30โ€ฏAM to 3โ€ฏPM
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 6:30โ€ฏAM to 3โ€ฏPM
  • Wednesday: 6:30โ€ฏAM to 3โ€ฏPM
  • Thursday: 6:30โ€ฏAM to 3โ€ฏPM

Featured Reviews


Frequently mentioned in reviews: dogs (21) great (21) Shampooch (13) people (13) Great (11) service (10) good (9) years (9) care (8) price (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 renee n. 7 months ago on Google
    The owners rude, they're rough when handling their dogs and the place is dirty. No thanks!
    2 people found this review helpful ๐Ÿ‘

  • 1/5 George M. 1 year ago on Google
    Today was the third and probably last time we use Shampooch and Kitty. The first 2 times worked out well but today was completely unacceptable. Dropped our 2 dogs (12 year old and 1 year old) off at 8am and checked in on them at the store 4 hours later since we didnโ€™t get a call and no one answered the phone. When we got there, both dogs are sitting there in stress. The only sound you can hear in the place is our older dog. He is usually calm but was barking constantly and needed some type of attention which we was not getting. We get some excuses about being short a worker and phones being down. Obviously, a better way of handling this is to call us to pick-up our dogs and re-schedule to another day when they can take care of them properly. I wanted to pull them out of there but they quickly worked on them and then we left.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Angela L. 1 year ago on Google
    They are ALWAYS and I mean ALWAYS willing to get a client in if they can. The service is wonderful and the prices are unbeatable!
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Alyssa B. 8 years ago on Google
    I like this place. When my cat was done she came out cute, buzzed not too close to the skin (long hair cat)and with a little cute scarf around her neck. She also came out the calmest I think she's ever been. She's had bad experiences at other places. Coming home from other places she's normally crying shaking or she's been cut by shears. This place we went home calm. Yes there is a smell here, But the people are nice and do a great job. I will recommend this place. FYI if your waiting for your pet to be done there is a chocolate place across the street. They also have coffee, donuts and seating outside.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Nicole 5 years ago on Google
    ive been to many expensive groomers for my poodle with bad results. i love this place. even tho i moved out of state i drive all the way to IL when my baby needs it's haircut
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Emilee G. 4 years ago on Google
    Love Shampooch! Our schnauzers arent always easy & they always come home looking GREAT!
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Jose L. 7 months ago on Google
    Bad not good service they dont do what they say they will do for your dogs.super bad no bueno
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Bob C. 1 year ago on Google
    Nice people They are great with the dogs we have been going here for years the dogs love going there we have told all our friends and they now go there too fair prices too
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Dalton P. 1 year ago on Google
    Great reasonable priced service! I will definitely be bringing my dogs back. Quality job!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Matthew P. 1 year ago on Google
    Brought in two golden retrievers and asked for a bath / groom (summer cut short) / nail clipping. I dropped them off at 7:30am and got them back at 2:30pm! They looked great! I was also pleased with the price they charged me for the service. Some other places around here charge more and donโ€™t do as good as a job as Shampooch did! Thanks again. I will be returning here with my 2 goldens for sure!
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Andrew E. 3 years ago on Google
    First time customer here. We took our Golden Retriever to Shampooch and Kitty. When you walk in, I donโ€™t know if the owner and employees donโ€™t realize itโ€™s a global pandemic, but they donโ€™t have masks on; customer safety is clearly not a priority. The โ€œgroomingโ€ is the poorest I have ever experienced and I have owned multiple dogs. She was there for over 5 1/2 hours and she looks exactly the same as when she went in. I would highly NOT recommend. Look elsewhere.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Alex H. 2 years ago on Google
    We have been going to Shampooch & Kitty for a few years now. Really great people! I have a persian cat and a mini whoodle and they do a fantastic job on both! Really great family and 10/10 recommend.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Nikolas M. 6 years ago on Google
    It's ok, nice people work there
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Candace C. 5 years ago on Google
    Wonderful people! Caring and thoughtful truly take care of your dog.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Susan D. 5 years ago on Google
    What a wonderful place. Walked in and had my kitty's nails trimmed. Took him right away, and in five minutes, I was out the door again. Very pleasant owners.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Randy T. 5 years ago on Google
    Dave and his staff do a great job very reasonable prices
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sydney M. 3 years ago on Google
    I brought my cat in for a lion cut and they did an amazing job for a great price! They were very kind and friendly when I dropped him off and picked him up. It didnโ€™t take too long either. I would highly recommend going here!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Keith N. 3 years ago on Google
    Friendly staff and they made my furbaby so adorable. She was all fluffed up, trimmed, blue ribbons in her hair and a matching bandana. Great price.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Morgan W. 4 years ago on Google
    My family and I have been going to this groomers for a while now and we absolutely love it!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Lulu B. 3 years ago on Google
    They do an awesome job on my Newfoundland and they price is awesome!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Gary K. 3 years ago on Google
    We drive from Roselle to get our dog, Colt, groomed here. No one does a better job.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Surynthia D J. 4 years ago on Google
    Our Bruno loved it there! It's a very simple place that makes your dog look nice and clean for the right price. Not like some of these other places. This place was recommended to me by a coworker with her new pup. :) Love the place! And the owner and staff are good with the pups. Thank you!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Christine J. 4 years ago on Google
    Did a great job on our long haired kitty
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sue H. 4 years ago on Google
    This is the best place to take your pet's. I have 2 St.Bernard and a large mixed Black Lab They always come home looking beautiful and smell the best.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Dianne W. 4 years ago on Google
    Very friendly staff and fair pricing !!
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Kristen S. 4 years ago on Google
    My puppy nephew loves it here and came out even more gorgeous than before!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Gloria G. 2 years ago on Google
    I have been using this place for years. They never disappoint. I had a long haired cat with terrible hygiene issues. They took care of his matted up fur by giving him โ€œthe lion cutโ€ every year. They have washed and groomed my dogs over the years as well. Great people. Great prices.

  • 5/5 Catherine L. 2 years ago on Google
    These are very nice people who take good care of the animals while they are grooming them. My dog always looks and smells great after she has been at shampooch and kitty. At Christmas time they give a little homemade dog biscuit to take home. In addition they will get my dog and return her to me so I miss dealing with steps. Definitely a good place!

  • 5/5 John P. 3 years ago on Google
    Great service. Friendly staff and did a great job on our Gunner.

  • 5/5 Lynne S. 1 year ago on Google
    Some of the nicest people. They were so good with Annie.

  • 5/5 Terri L. 2 years ago on Google
    Shampooch & Kitty do not disappoint! I have 3 dogs, one is very furry. They all come out looking and smelling great every time!! Keep up the good work!!

  • 5/5 RJ 2 years ago on Google
    Absolutely fantastic. Our pups loathe haircuts/nail clipping and typically pointedly ignore us for 24 hours afterwards (it's actutally pretty funny). This was the first time we took them to Shampooch & Kitty, so I was a little nervous (and mentally preparing to be embarrased by their obnoxious anti-bath & scissors behavior). However, shockingly, they were practically preening when we came back to pick them up. While it truly was the cutest cut each of them had ever had, their reaction was weird and out of character enough that even our oblivious teen noticed when we didn't get the usual 24 hrs of cold shoulders and annoyed glares. Not sure what David and crew did to win them over, but we'll definitely be back.

  • 5/5 Andrew S. 3 years ago on Google
    This groomer is like Dr Doolittle and absolutely loves his work. They have been taking care of our dog's grooming needs for many years and they are an essential business and asset to community.

  • 5/5 Janet B. 1 year ago on Google
    Brought my frenchie dog stitch for a full service. A much needed wash, nails, and ears cleaning. I picked him up smelling great, and He looked great! His fur was super soft and his nails perfectly cut and trimmed. Came home super relaxed and ready for a nap. We will be coming back!

  • 5/5 Kelly F. 1 year ago on Google
    They are really amazing. Great with animals and the customers!

  • 5/5 Youssef S. 1 year ago on Google
    Completely blown away with our experience! If you want a place that treats both you and your pet like family while going above and beyond than look no further!

  • 5/5 Christopher b. 1 year ago on Google
    Our family has been using them for over a decade. Highly recommended!

  • 5/5 Melissa L. 1 year ago on Google
    Best groomer I know! Been going to Shampooch & Kitty for years!

  • 5/5 John F. 1 year ago on Google
    I love this place. They do a terrific job with both my bulldogs!

  • 5/5 Rebecca Blanco F. 8 months ago on Google
    We love Shampooch! Used them for more than 10 years! Our dogs look great, smell good and the price is fair!

  • 5/5 Nathan M. 3 years ago on Google
    No one does it better than them ! Great price & great service for our German Shepard every time

  • 5/5 Greg W. 6 years ago on Google
    The employees are wonderful and are very helpful

  • 5/5 Roberto C. 4 years ago on Google
    (Translated by Google) I love fast service and very good quality (Original) Me encanto servicio rรกpido y muy buena calidad

  • 5/5 Mike M. 5 years ago on Google
    Only buy my dogs food from here. Little pricey but worth it. Friendly staff.

  • 5/5 Heather Van A. 4 years ago on Google
    We absolutely love Shampooch and Kitty!

  • 5/5 Anthony D. 4 years ago on Google
    Very friendly staff that had my dog in and out in minutes from a free nail trim. Highly recommend this place.

  • 5/5 Sunset S. 5 years ago on Google
    Great dog food

  • 5/5 Heidi S. 5 years ago on Google
    Today was the second time Iโ€™ve brought my 2 Westies to be groomed at Shampooch and they look fabulous. Great service with a personal touch- thank you.

  • 5/5 susan b. 5 years ago on Google
    Love Shampooch! They take such wonderful care of my English Cocker, Rudy. Great people.

  • 5/5 Tram L. 5 years ago on Google
    They groom my Shih Tzu and he always turns out so well done. I always go there and theyโ€™re absolutley amazing.

  • 5/5 Adrianne K. 6 years ago on Google
    Best, nicest and affordable groomer in the area.

  • 1/5 Brandy K. 4 years ago on Google
    I'm a local dog walker and late this morning ((between 11:30-12:00pm)), I was walking a client's dog and we just happened to walk behind the building where the door was open and a screen door kept the dogs inside, and just as we rounded the corner we heard a dog screaming at the top of its lungs!!! Not only that, but my client's dog was trying to go up the steps and into the building! If you know this place, then you know there's a post office across the street, we could still hear the dog screaming as we were passing the post office and several people near the post office were looking to see where the sound was coming from. There were people behind the shop in their cars and one even standing outside of the back door after we passed by. My client's dog still kept putting on the breaks and not wanting to leave the area until he either got into the shop to see what was going on, or making sure that the dog was ok; wouldn't be surprised if the dog wanted to protect the other dog by going after who was hurting it. I left this in my notes to the client and luckily I was told that the client doesn't take her dog to this place for grooming, and she said she felt really bad for the dog that was screaming. I would NOT recommend this place to any of my clients, friends or family if there are screaming dogs inside! Who knows what could be going on in there when the doors aren't open...

  • 5/5 Mariella V. 6 years ago on Google
    After trying many groomers in the area Iโ€™m happy to say I found the best groomer for my golden retriever. They always do a great job!

  • 5/5 Kathleen M. 6 years ago on Google
    Love Shampooch! More importantly our dogs LOVE it there!

  • 5/5 Thomas M. 7 years ago on Google
    I have been taking my dog here for years and never had any issues. Great service, great price, great people!

  • 5/5 Zachary J. 7 years ago on Google
    They are the best groomers I've ever used. Trust me and try them out

  • 5/5 Nikolle 7 years ago on Google
    i bring my two small dogs and my long haired cat here and they treat my animals like their own own they even know my animals names ! all of my animals always come out of this place supper happy never ever have i been disappointed ! having two dogs and a cat that needs to be groomed i am here pretty often couldnt see going any where else !

  • 5/5 Alex H. 7 years ago on Google
    I have taken my dog and cat here for the last 2 years and they do a great job. I found out about them through a referral. The owner is nice and always so welcoming. SUPER affordable also! Highly reccomend.

  • 5/5 Samantha D. 7 years ago on Google
    they do a great job, very reasonable, and so accommodating!

  • 5/5 Christopher J. 7 years ago on Google
    Honestly I drive over 2 hrs to have them take care of my dogs. They have the experience and expertise to take care of all animals needs. I take my pit bull and heeler here because they are the only people who can handle them

  • 5/5 Martin O. 8 years ago on Google
    I drive 45 minutes to take my two small dogs here. I wont go anywhere else. Not only do they have amazing prices, the dogs come out looking and smelling great. Only complain is the cash/check only. Come prepared.


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