I had an oz of gold that I bought downtown Chicago at a gold and silver exchange. This clown at What a Gem couldn’t even tell it was real gold. THIS place is notorious for shady dealings and ripping ppl off. Don’t waste your time . Plenty of reputable pawn shops that are within a mile .

I went in there to sell some gold & the jeweler said it was fake. I swear I went to several stores ( ALL CONFIRMED TO BE REAL GOLD) ??? Beware of False accusations!!

I won’t go anywhere else!!!! I was having so much trouble looking for a silver chain for my boyfriend. I am not very knowledgeable about them and went here for help. The staff is very knowledgeable and kind, and prices are fair! My boyfriend loves his new chain. Thank you What A Gem! Excited to come back soon

Very friendly great prices on things in there I would definitely recommend this place

Check the internet price first since their store price is much higher and then negotiate. If you have gold coins, take them to a coin shop this place low balls bad.

Terrible service will rob you on your gold nd if your argue kick u out. I hope they go out of buisness

Best costumer service! Large selection and variety of jewelry products.

staff are rude. if your gonna sell try ez pawn instead low ball offers wish I can give it 0 stars

Not sure of store inventory except.for silver which was basic. Store puts away all inventory 30 minutes before closing and, even if you are specific, will not show you merchandise.

Fair prices, I went to other places and this was the best one, great service.

This place is great I bought a lot of jewelry from them they're very knowledgeable very friendly they treat you like family thanks keep up the great job

The whole team was great took care of me Marcos and the entre team was wonderful & helpful thank you guys will definitely recommend

The have wonderful service and extremely knowledgeable about the very single piece and the best part the best prices: highly recommended! I won’t go anywhere else. I have wonderful pieces thanks to them.

Great service only place I will go to. Very friendly and great prices. Highly recommend.

Friendly and negotiable prices. So much more to choose from compared to other pawn shops

Good service, friendly staff, best pawn shop in the area !!