The first time was an excellent place, but now, 3 years later, there is no parking included, and is absolute luck if you find a place. The elevator does not work, old people and people with baby's struggle all the time. For more than a week, they couldn't fix it. Paying so much money for one room, you should pay extra for the fitness. The rooms are not clean well.

Amazing views. Fur trees all around. Lots of greenery. Stylish Bulgarian revival architecture with a modern touch. Very family friendly - kids' paradise.

We've been coming here for a few years now however this recent year my standards for this place dropped. One thing I've noticed this year is that they changed the lifeguard. This year he is overly rude and not in the sense of health and safety valuations but out of pure boredom. My children were following the pool rules being respectful to not bother other guests however the lifeguard told my children off a few times for little stupid things. At one point he even threatened my children to embarrass them in front of the whole pool which was unprofessional. Another issue as well is the parking barrier it is broken and it takes a whole to leave!!! Overall not very happy.

For us it was the best location from what Sozopol has to offer, private complex and have seen a lot of cameras as part of internal surveillance. Pets are allowed, you must notify before arriving and a 5 euro fee per day is requested. Car must be parked in their private parking area (free of charge). Full payment is requested at check in and its possible to pay by card or cash. There are lot's of families with children, apartaments are big and contains all needed facilities for couple of days. Depending on luck you may have very quite days or not (if children are staying near). We stayed 2 weeks in this complex, cleaning girls came every day, they did superficial cleaning in some days ,but overall no complaining (clean sheets/towels every couple days, toilet paper every two days, taking the trash every day). For maintaing the gardens there is a lot of work done and that means you can hear noises for one-two days, is inevitable. Pools are clean, lifeguard was there since 9 am to ensure safety. Difficulty on discussing in English with people staying at Reception, or to give us details about available options in premises on what is included for money spent ( I was advised on checking the official bg site). Restaurants from complex I found to be quite expensive, although at least on pizzeria the food was allways good no matter the choice had (pizza, salad, pasta). We found after couple of days thru different google reviews that a 10% discount card is given for persons reserving their room via bg official site, which we had. We received the card only after we asked about it at the reception.

The village offers a wide range of amneties, restaurants and entertainment options for all different types of holidays. There are lots of green spaces, courts, pools and play areas. The restaurants are nice (altough prices are extremely high). There are lots of bars nearby for nightlife and the views are really picturesque. The rooms are well-equipped and clean, although some of them are close to needing renovation. Parking is available and you may be able to book in advance. it is tricky nonetheless. The staff are pleasant and welcoming. We were disappointed that as the complex is quite large there are buggies that can usually help out, but we were rejected mutliple times during our visit which was confusing and frustrating.

The entire complex is absolutely beautiful. So much greenery. It's a great location to go with your family. The apartment we had wasn't anything special and unfortunately it had some mold, but overall it was clean. The food was decent (definitely not wow), however it was different everyday. The staff is very kind.

My family and I loved the Santa Maria resort - it's really picturesque, green and relaxing. Unfortunately we were staying at a private apartment and there was almost a 3 hours delay with the check in. There wasn't any compensation just countless messages from the property owner that became quite unpleasant in the end.

The village is very calm and well maintained. The apartments are large, most of them with balconies and views. There are 5 pools and plenty of space to walk around, up and down hills. The staff at the restaurant was friendly and professional, unlike the staff at reception who had no idea what they were doing. When we arrived they acted surprised and didn't even greet us. They have several electric cars to take you around the complex, but it's impossible to know their schedule and to use them. The drivers all sit around the main entrance just chatting. Parking in or around the complex is a nightmare and not free. They should really invest in dedicated parking spaces for their guests, considering the number of apartments available. There's a paid public parking at the back of the complex, which costs 2lev per hour, or 12lev per day. Otherwise, if you try to park around the complex, on the street, most likely you'll be fined. Security wise, you are given a chip bracelet to access several entrance/exit points. Other than this I didn't see any security guards walking around, considering how large the complex is.

The good things about this hotel are the location, large rooms/apartments and the outdoor areas (pools, etc.). Outside of that, the room had a very strong urine odor and they refused to move us into another room. That was simply ridiculous. Parking is very difficult. The staff doesn't really try to help you with any of the issues. For the high price they charge, I would not recommend this place. Go spend your money elsewhere.

We had an excellent stay. We loved Santa Marina and our Sozopol holiday. Well above our expectations for the money we paid. Very green and well maintained complex, ideal for families; spacious apartment with everything we needed and very important- the sea view 😊! friendly staff; good location. We will come again 👍

We loved the accommodation and having so many pools kept the children entertained everyday for a week. Only reason I only give 3 stars is there is no information about what’s happening. There needs to be a leaflet or internet link with general info like cleaning schedules where you can sit on beaches, if you can have a lift with the golf cart red shirts, what is expected on checking out. We checked out at 12 from our apartment but as you can’t get to some areas without the red fob we assumed that you could keep your keys until transfer time, which for us is 9pm so we set the children up at the pool and then walked down to reception to make sure only to have a very rude lady tell me off. I tried to say that we weren’t told that we needed to drop off the key and we had left the apartment before 12 and apologised but she was still really rude. Not what you really want at the end of your holiday 🙁 👎🏻 for the receptionist and 👍🏻 for pools and accommodation. Also cleaning staff were really nice.

We have already visited this place for three amazing summers. Never disappointed. There are restaurants, pools , convenience stores.. you name it. The water in the main pool was pleasantly warmed. Very close to the best beach "Zlatna Ribka".

****Parking is a real pain***** Pools are great Apartments are clean and bright Staff are mostly helpful Restaurants are expensive Very Safe

The apartment was large, clean, with a beautiful sea view, the entire resort feels like a quiet park. The pools are really nice as well. We enjoyed our stay and definitely recommend this place for families and people looking for an elegant and peaceful location.

It's quiet and calm, has a few restaurants and a few pools. There is one charger for electrical cars. A lot of greenery. Viva Mare is a gorgeous hotel in the village and the rooms are just 👌 more than fine... Pretty nice place to spend your vacation.