1/5 L T. 1 year ago on Google
Worst
service!!!
The
most
horrible
operation
staff
“Supervisor”
These
people
have
no
logic
and
no
care
for
parents
what’s
so
ever.
It’s
purely
just
a
business,
they
don’t
listen
to
reason.
BlueFit
swimming
has
the
worst
policy
in
policy
history.
My
son
woke
up
unwell
on
Saturday
morning
unable
to
attend
his
9:30am
class.
This
was
the
first
time
he’d
been
unwell
since
this
app
was
introduced.
The
app
is
not
user
friendly,
I
was
trying
to
figure
out
how
to
mark
him
as
absent
though
it
was
not
straight
forward.
I
tried
calling
though
no
one
answers
before
8:30.
I
eventually
figured
out
how
to
mark
him
as
absent
(which
was
designed
to
be
hard
on
purpose)
though
the
status
wasn’t
approved
because
I
wasn’t
marking
him
absent
within
a
2
hour
window
even
though
I
had
been
trying
since
7:30am.
What
a
stupid
policy!
How
are
you
meant
to
predict
an
illness.
This
policy
would
make
sense
for
later
classes
and
evening
but
not
for
morning
classes.
When
I
called
to
sort
this
out
I
was
basically
told
bad
luck
it’s
their
policy
and
there’s
nothing
they
will
do,
I
have
lost
that
class.
I
asked
for
a
manger
to
contact
me
but
never
received
a
call.
You
never
hear
back
from
anyone.
I
was
trying
to
mark
him
as
early
as
I
learned
my
son
was
sick
but
I
physically
couldn’t!
Furthermore
my
son
has
4
makeup
classes
which
is
equivalent
to
a
months
payment.
They
won’t
suspend
payment
for
us
to
catch
up
on
classes
like
many
other
sporting
memberships
do
for
us
but
they
are
happy
to
make
life
incredibly
hard
with
their
impossible
process
of
going
onto
waitlist
for
makeup
classes.
I’ve
had
makeup
classes
for
6
months
that
still
haven’t
been
booked
due
to
their
ridiculous
process.
Stay
away!
They
are
happy
to
hound
you
to
log
in
and
take
your
direct
debit
but
don’t
offer
any
compassion
or
understanding
of
valid
circumstances.
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