My Pet Place image

My Pet Place

Pet store

👍👍 I have loved this shop in the time we have lived in Greensborough. They stock my cat food at the best price I have found in Melbourne, and all the girls are always so exceptionally lovely that it’s a pleasure to shop there. They are also happy to order in things for you if you wish. Highly recommend... People often mention staff, friendly, puppy, great, groomed, groomer, time, service, team,


Address

32 Sherbourne Rd, Briar Hill VIC 3088, Australia

Website

www.mypetplaceaustralia.com

Contact

+61 3 9498 3381

Rating on Google Maps

4.80 (104 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (10) friendly (9) puppy (9) great (8) groomed (7) groomer (7) time (6) service (6) team (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 S H. 1 year ago on Google
    I have loved this shop in the time we have lived in Greensborough. They stock my cat food at the best price I have found in Melbourne, and all the girls are always so exceptionally lovely that it’s a pleasure to shop there. They are also happy to order in things for you if you wish. Highly recommend them.
    1 person found this review helpful 👍

  • 1/5 Andisheh V. 1 year ago on Google
    My Pet Place used to be my favourite place for getting my dog groomed. At the time, Ashley was the groomer; she was absolutely fantastic; very professional in grooming and in her behaviour, super friendly and respectful. However, My Pet Place is not the same place anymore; their management and groomers have changed. The new groomer who I have been in contact in my last couple of visits has been very disappointing in her manner and behaviour towards my dog and myself. The last couple of times that she has groomed my dog, she has been showing a very disrespectful and unacceptable attitude to me, harshly explaining how difficult my dog is during the grooming session. Which I have accepted from her and this last time I just asked her to do the simplest style and shave all my dog’s hair through so that it’s not difficult for her and my dog. But again, when I was picking up my dog, she had the same attitude, rolling her eyes at me, and pulling my dog harshly. I will never go back to them ever again, but I think the groomer needs to remind herself that her job involves dealing with dogs who can be unpredictable, playful and at times difficult, which understandably is frustrating. However, you cannot be disrespectful to the owners and unfriendly with the dogs! That is not allowed! It is expected that a professional groomer uses her skills and techniques to calm the animals down. Or at least show some friendly facial expressions when talking to people. The management at My Pet Place need to have a better supervision on their groomers and how they behave with the dogs and their owners!
    1 person found this review helpful 👍

  • 5/5 Ash F. 1 year ago on Google
    Always had great help and service here, lovely staff

  • 5/5 Rob D. 7 months ago on Google
    Great service from friendly and knowledgeable staff. My first choice for all our fur babies every needs.

  • 5/5 Julie Z. 7 months ago on Google
    This is a fabulous small business run by 2 amazing ladies. They have great stock at fabulous prices good service a dog bathing system inside with professional driver towels supplied treats for the doggies 🐕 puppy school grooming and lots of parking out the back.....do yourself a favour get your rewards card while your there!!! We absolutely love mypetplace ♥️ ❤️

  • 5/5 Elizabeth M. 10 months ago on Google
    I've shopped here since they opened. The whole staff are friendly and always ready to go above and beyond. Love this little pet store.

  • 5/5 SKYE S. 1 year ago on Google
    I enjoy shopping at this location at least once a week 😉 the staff are most helpful with their product knowledge on a wide range of pets needs. Thank you

  • 5/5 Jessie M. 1 year ago on Google
    Genuine and lovely staff members who go above and beyond to make sure your experience is the best it can be. Extra added bonus is the cute dogs who are always in store ☺️

  • 5/5 Sarah E. 1 year ago on Google
    Omg my puppy is so naughty & we did puppy pre school with Tash. She was absolutely amazing 😉 hated be there at 9:30 every Saturday for a month as we both work late shifts but was totally worth it. Tash was amazing My maizie is crazy & I think she helped my anxiety as much as my puppy. Thanks again Tash You were great x

  • 5/5 Nicki L. 1 year ago on Google
    I would highly recommend! The staff are really friendly, they took great care of my dog, and gave him a really nice groom. Thankyou!

  • 1/5 Brett B. 1 year ago on Google
    I took my 7 year old King Charles Cavalier to this groomer after the closure of Mutts Cutz in Eltham. When I returned to pick him up I was advised he couldn’t be groomed because he was trying to ‘bite with intent’, that they had then muzzled him, but he had stopped breathing so had to stop. I understand that he is an anxious dog, but he has never been aggressive in 7 years, and has always been groomed professionally. He is now much more nervous since this visit. I have since had him groomed at Groom Girl in Diamond Creek, and they were fantastic. If you are looking for a groomer I would beware of this business.

  • 4/5 Stripey Socks Story T. 1 year ago on Google
    Super friendly and helpful service . Great advice by knowledgeable staff. Limited stock on some items .

  • 5/5 Jenn I. 1 year ago on Google
    We had such a positive experience at my pet place for grooming! We have a large groodle who we keep relatively long so we’re always worried he will come back shaved which is not what we want. The groomer at my pet place listened to our requests and were so understanding and friendly, they gave us great feedback about how our dog went during the groom and most importantly she was so friendly and loving towards our dog. It was easy to book a date and it was a great price !! We will definitely be back !

  • 5/5 Bill B. 1 year ago on Google
    Thank you Tash for your wonderful help and advice. Very informative.

  • 5/5 Nicholas L. 2 years ago on Google
    Really helpful service and advive from Tash, she helped me out with everything I need for a new puppy and didn't try to sell me anything unnecessary. Excellent prices and service. Happy days!

  • 5/5 Michaela De Z. 3 years ago on Google
    Every single time I visit the team at My Pet Place, I'm welcomed with the biggest smile from everyone in the team. They are all full of great knowledge and always so patient (as a new puppy owner, I have A LOT of questions!)... these guys are just fantastic. Highly recommend for all your pet needs!

  • 5/5 Olivia J. 2 years ago on Google
    As a first time puppy owner I was so grateful for all the advice and tips I received from the staff at My Pet Place. Thank you Emma for telling me everything I need to know to take care of my pup! My puppy loves the food I purchased and her Kong.

  • 5/5 Luke M. 1 year ago on Google
    The staff here are lovely and it's one of the only places my dog doesn't mind being left by herself when she's being groomed. 😊

  • 5/5 Julia Le H. 2 years ago on Google
    I've had Jessie groom my dog for a while now and she is amazing! He can be a bit difficult but Jessie handles him so well and he always comes back beautifully groomed. The other staff that work there are also always incredibly friendly and happy to help. Highly recommend!

  • 5/5 Kathryn Van N. 2 years ago on Google
    The BIGGEST thank you to Emma and the team at My Pet Place. Emma has been absolutely wonderful with my reactive German Shepherd puppy. The entire team are extremely knowledgeable and they have an obvious passion for animals. The team treat my pup with the love, care and time as if he was their own. We could not be more thrilled with our training with Emma, and we look forward to continuing our training with this team in the future.

  • 5/5 JC 1 year ago on Google
    Friendly Staff & a great place to wash your dog without a timer for a flat rate, towels provided too, very thoughtful.


Call +61 3 9498 3381 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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