Van Pet Burnaby image

Van Pet Burnaby

Pet store Pet supply store Pet groomer Pet adoption service

👍👍 I recently had the pleasure of taking my cat to Ronnie for grooming, and I couldn't be happier with the experience. I wanted to take a moment to express my gratitude. From the moment I walked into the grooming salon, I was greeted with warmth and professionalism. Ronnie not only skilled groomer but... People often mention Ronnie, grooming, groomer, friendly, great, recommend, wonderful,


Address

4111 Hastings St, Burnaby, BC V5C 2J3, Canada

Website

www.vanpetfood.com

Contact

+1 604-294-8933

Rating on Google Maps

4.70 (257 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 7 pm
  • Sunday: 10 am to 6 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: Ronnie (33) grooming (14) groomer (13) friendly (7) great (6) recommend (6) wonderful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Oliver B. 2 years ago on Google • 4 reviews
    We are so happy we found this place. We have taken Lulu and Bella several times to Ronnie and it always has been a great experience. He puts our two girls at ease, and makes them feel comfortable and relaxed. Ronnie always goes the extra mile which I very much appreciated and our two pups always look and smell amazing afterwards. If you love and care about your pups as much as we do, I highly recommend Ronnie :)
    3 people found this review helpful 👍

  • 5/5 Eve I. 1 year ago on Google
    My dog hasn’t been to a professional groomer in 4 years as he bites when he’s nervous and has been declined by other groomers. I explained my dog’s situation/behavior to Ronnie and he gave him a chance and accepted my dog. Ronnie is very friendly and did an amazing job. My dog was still nervous but he did his best to calm him. I will definitely bring my dog back to Ronnie for another groom! Also a plus is that he vacuums and sanitizes the room after each appointment.
    2 people found this review helpful 👍

  • 5/5 Arianne L. 6 months ago on Google • 12 reviews
    I love a local owned business. It has a great selection of wet and dry cat food with competitive pricing. It's always clean and the staff are friendly.They also offer grooming services and our Pichu came out looking like a stud. The grooming price was standard and the service was completed within an hour. I would recommend coming here for your fur baby products and grooming services!
    1 person found this review helpful 👍

  • 5/5 Loreen C. 8 months ago on Google • 30 reviews
    My dog is a rescue and super aggressive towards humans and other animals. We were starting to lose hope on finding a groomer who she would at least tolerate. When I first brought her to Ronnie, I could tell they were going to be a perfect match! She is still very nervous going to the groomers but Ronnie is so gentle and patient with her. Even if I move an hour away I will still make the trip to see our favourite groomer! :)

  • 5/5 Pholla L. 4 months ago on Google • 4 reviews
    What a great local business. I have a paranoid indoor cat that trusts no one except for mommy and daddy so I was worried going into her first grooming appointment here. She has longer fur with some hard mattes in it so I was charged a bit more for the service but it was worth it. Ronnie was wonderful with her and treated her with love and care. She came out with the cutest lion's cut. I'm definitely coming back here for her next haircut! Thanks Ronnie!
    1 person found this review helpful 👍

  • 5/5 Claude G. 11 months ago on Google
    The team is very friendly, I moved from Eastern Canada to BC in January, At first i needed a lot of dog supplies and toys, obviously toys!! They've been extremely welcoming. At my second visit, I already felt that I was part of their family of customers. The things that gets you back, they have that!
    1 person found this review helpful 👍

  • 5/5 Bariha A. 1 year ago on Google
    My cat Rambo got a haircut today, he was so comfy and I like the haircut alot. He didnt get scared during the cut. The man who helped was very kind.
    1 person found this review helpful 👍

  • 5/5 Charlie 1 year ago on Google
    Exceptional Groomer I have been to other groomers and Ronnie is by far the best. I have a long haired cat who easily gets matts. Because of medical issues I did not take her in when I should have. It was a very challenging job for the groomer as the matts were large and to her skin. Ronnie did an excellent job, he managed to remove all the matts.He has a gentle approach and my cat is never stressed when I bring her home. I am very happy to have found Ronnie and I would highly recommend him. Thank You
    1 person found this review helpful 👍

  • 5/5 Demian M. 1 year ago on Google
    Good selection of food and treats for my cat. The staff is very helpful and knowledgeable on the various products which is important as my cat is a picky eater and there are a number of ingredients he is allergic to like agar-agar. They also have a wonderful store cat for you to pet along with a point system. Doesn’t get you much but ever little bit helps
    1 person found this review helpful 👍

  • 5/5 Michelle G. 1 year ago on Google
    My new local favourite pet supply store in the area. Has most of the cat food brands not sold at Petsmart. Prices are fair, wide selections of foods, treats, and toys to choose from. I will return again to purchase more often!

  • 5/5 Artemis L. 10 months ago on Google
    If you're searching for great service, very friendly staff, and an experienced cat groomer, look no further than this wonderful establishment. Highly recommend, especially if your cat has specific needs, is elderly, etc. :)

  • 5/5 Nick W. 1 year ago on Google
    Did amazing job with grooming my boy James and the groomer had a a lot of patience….even when James didn’t have any. Check out James and his brothers Instagram account @the_wheeler_kitties

  • 5/5 Marleen 1 year ago on Google
    Ronny is the best groomer in Burnaby, always patient with my little Bella, he even fit me in on his lunchbreak to do her nails before his holidays!! that already tells you what kind of person he is. I always tip him, most groomers are under appreciated for what they do, I'm glad we found Ronny and I hope he stays at VanPet furever lol

  • 5/5 Susan K. 1 year ago on Google
    Ronnie is the best! He is amazing with my cat and always does a great job grooming my little exotic short hair. Ronnie is always so friendly, professional and diligent. He is very detailed in his work and I am very happy with his service. He is so good with my cat and will provide a caring and relaxed atmosphere for your pet. He is efficient, personable and very talented. I am lucky to have such a wonderful groomer take care of my cat. I always enjoy my visit at Van pet and supplies. Thank you Ronnie for being the best groomer I have ever met!!!!

  • 5/5 Ally N. 4 months ago on Google • 1 review
    I recently had the pleasure of taking my cat to Ronnie for grooming, and I couldn't be happier with the experience. I wanted to take a moment to express my gratitude. From the moment I walked into the grooming salon, I was greeted with warmth and professionalism. Ronnie not only skilled groomer but also genuinely caring individuals who clearly have a passion for animals. He made both me and my cat feel comfortable and at ease throughout the entire process. Ronnie exhibited great attention to detail and took the time to understand my pet's specific needs and preferences. The end result was truly impressive. My Cat looked absolutely stunning, and her coat was impeccably groomed. It was evident that Ronnie had not only focused on aesthetic grooming but also prioritized the comfort and well-being of my cat. I must also commend Ronnie for his excellent communication and customer service. He kept me informed throughout the grooming process, providing updates and addressing any concerns or questions I had promptly. It was evident that he genuinely cared about my satisfaction and the welfare of my pet. Overall, my experience at Ronnie was exceptional. I wholeheartedly recommend his services to anyone in need of professional grooming for their furry companions. The skill, care, and passion exhibited by Ronnie. Thank you for providing such a wonderful grooming experience for my cat.
    3 people found this review helpful 👍

  • 5/5 Valery M. 4 months ago on Google • 1 review
    Ronnie is the sweetest person out there. He’s been grooming our dog for over a year and our dog IS NOT EASY but Ronnie is always incredibly patient and compassionate. He’s also extremely talented and always does an awesome job. Thanks, Ronnie!
    1 person found this review helpful 👍

  • 5/5 Aman D. 9 months ago on Google • 1 review
    Amazing from beginning to end! Needed a full groom for our 15 year old Pomeranian. First time taking him to Ronnie and I was walked through his process and both doggo and I was comfortable. Room was clean and organized. I trusted doggo was in good hands! He was very gentle and thorough. Took Ronnie just under an hour to work his magic. Doggo was so soft and smelled so good. He is very talented, experienced and professional. Found our groomer:) Dog was happy and so was I! If you need a quick, talented, friendly person to leave your dog with, Ronnie is who you can trust! Thank you Ronnie for taking good care of our doggo! We will definitely be booking with you in the future!

  • 5/5 Andromeda Dantas C. 8 months ago on Google • 1 review
    Place is very nice and tidy, and the groomer Ronnie is an absolute star! Been there twice already and not only was Ronnie able to fit us despite the short-notice, but did an excellent job with our long-hair ragdoll cat. Ronnie's very friendly, attentive, and sweet and definitely plan on visiting more often every time our cat needs grooming. Great place, sensational groomer, and 10/10 recommend!

  • 5/5 Jess T. 2 months ago on Google • 2 reviews New
    I went here today with concerns of my pets skin condition, I was seeking ways to change his diet to something better and I ended up leaving with so much more knowledge thanks to how helpful the woman working was. I appreciate how caring she was as well, I will definitely be back!

  • 5/5 Tarra B. 6 months ago on Google • 2 reviews
    Ronnie was absolutely wonderful with our 8 year old baby kitty - 1st time having her groomed and he did a fabulous job!! thank you for removing her hair mats! <3


Call +1 604-294-8933 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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