Waves Coffee House - Carleton image

Waves Coffee House - Carleton

Cafe Coffee shop Coffee store Coffee stand

👍👍 The vibe is super cool, modern, cozy and laidback. A very new and upcoming chain location and is by far the nicest I have visited beforehand. Im an avid fan of this fantastic chain and awesome coffee joint so took FULL advantage of grabbing a To Good To Go haul and boy did I get a surprise! A filo'l... People often mention coffee, staff, service, great, Waves, good, clean,


Address

4204 Hastings St, Burnaby, BC V5C 2J6, Canada

Website

wavescoffee.com

Contact

+1 604-473-9288

Price rating

$$ $$

Rating on Google Maps

4.30 (312 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 6 pm
  • Sunday: 8 am to 6 pm
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: coffee (19) staff (10) service (9) great (8) Waves (8) good (8) clean (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ads 2 months ago on Google • 895 reviews New
    The vibe is super cool, modern, cozy and laidback. A very new and upcoming chain location and is by far the nicest I have visited beforehand. Im an avid fan of this fantastic chain and awesome coffee joint so took FULL advantage of grabbing a To Good To Go haul and boy did I get a surprise! A filo'loaded Pastry army equipped to take down anyone, fantastic value and great, fresh products made from natural and minimum ingredients. I managed to pickup: Spiced Apple Pumpkin Muffin Candycane Muffins Cappuccino Loaf Pumpkin Orange Scone Everything was super yummy, wholesome and fresh with great flavors of home baking style goodies. Definetely recommend and will always return! Support Canadian businesses!
    6 people found this review helpful 👍

  • 3/5 Jackie S. 3 years ago on Google • 11 reviews
    My husband just came back from Waves 30 kin ago. He bought cheesecake and carrot cake. Cheesecake was good as always but carrot cake is Old and Stale! I never had anything this Hard and Dry sold to me. It's our anniversary and this is Super disappointing. It's a shame to charge people for this, and it's sad. Better say you run out of carrot cake than sell this. UPDATE: decided to email the main branch to bring it to their attention and may be contribute to a better service to avoid disapointments like this in future for others as well. They answered very quickly and apologized for the inconvenience. Also, they offered a 25-dollar gift card. I appreciated their customer care and I Really hope the staff will also put more thoughts into quality of service rather than just pushing their sales. Changing it from 1 star to 3 now.
    4 people found this review helpful 👍

  • 4/5 Chloe R. 11 months ago on Google • 392 reviews
    Picked up a Too Good To Go order from here! Satisfying bag with 4 coffee house baked goods/treats. The cheesecakes were moist and nicely packaged so they retained their shape individually. The loaf and muffin (white chocolate) were nothing special, but did retain a decent flavour when warmed up. Waves is reliable and quick stop for coffee and simple baked goods.
    1 person found this review helpful 👍

  • 2/5 Susan T. 1 year ago on Google
    The staff this afternoon advised me that the store manager hardly comes in. The store seems to go through a lot of managers. This Waves no longer helps the community it is in. They used to donate but don't anymore. But the service from the staff is varied. It is a Canadian Company. Coffee usually tastes like it came from the bottom of the pot but staff are okay..what happened to Ash? Starbucks does do things for this community.I explained that I sometimes talked to managers  for coffee donations for local non profits from past managers. They said they would pass the message on to the manager. I then heard them say amongst themselves "why should local charities get free coffee when they have to pay full price." Why are you making your employees pay full price?
    1 person found this review helpful 👍

  • 5/5 Graham B. 6 years ago on Google
    Really great place for mobile meetings. This location has both free WiFi, and a bookable meeting room for small groups up to 6 people. Friendly staff, great coffee and snacks, a winning combination. Love it.
    1 person found this review helpful 👍

  • 4/5 Gord 3 months ago on Google • 261 reviews New
    Wife wanted coffee, service was good. More than I can say about their coffee (just my thoughts)

  • 5/5 Al 4 months ago on Google • 184 reviews
    Friendly people and super cozy location. Treat customers good and look after you. Place is a clean and welcoming atmosphere. Free parking around and after some shopping close by you can have hot drink.

  • 5/5 Juliana V. 1 year ago on Google • 152 reviews
    I recently visited Waves Coffee House in Burnaby and I have to say, I was impressed! The first thing that caught my attention was how nice and clean the space was. It felt welcoming and comfortable from the moment I walked in. What really stood out to me though was the quiet meeting room that they have available. It was private, which made it a great spot to have a meeting or get some work done without any distractions. It was also really easy to book and use, which was a huge plus. Another thing I appreciated was the easy parking and access. There was plenty of parking available nearby, and the location was convenient to get to. Overall, I would highly recommend Waves Coffee House in Burnaby. If you're looking for a clean, comfortable and private space for a meeting or to get some work done, this is definitely the place to go!

  • 5/5 Pat W. 1 year ago on Google • 37 reviews
    Well in a neighbourhood full of coffee shops Waves at Hastings & Carleton makes the effort to stand out. Always clean, bright and airy. It has its own little meeting room for customers to use . A welcoming environment with a cosmopolitan clientele. Ash the manager is friendly and kind. Food is your standard coffee shop fare. Lots of options for warm or cold drinks. A nice place to visit and to stay awhile.

  • 5/5 Tanya & C. 3 months ago on Google • 29 reviews New
    They were surprisingly open Xmas day. Got tasty treats & warming espresso drink. The place was nice & clean. Sat in their comfy chairs while watching pet videos & our drinks.

  • 5/5 Ryan S. 6 months ago on Google • 23 reviews
    Just had a Chai Latte and a breakfast samosas there. Staff was friendly. The Chai was probably the best I've had at a coffee shop, it had a lot of warm spicy goodness. The breakfast samosas were great.

  • 5/5 Nicole A. 1 month ago on Google • 17 reviews New
    Always sweet coming in the cafe, always something new in this cafe. The smoothies are delicious!!!

  • 5/5 M U. 10 months ago on Google
    Staff very attentive. Nice cup of coffee. Muffin moist, sweet (is it cake?) Meeting room very handy for business meetings (get a receipt for the tax write-off!)

  • 4/5 Sankar I. 1 year ago on Google
    Great coffee in good quantity, sit in and enjoy it, the pastries and cookies are pricier , so worth to avoid

  • 5/5 Snezana R. 1 year ago on Google
    Got to enjoy a mocha as I was able to hop onto my laptop and get some work done.

  • 5/5 Star H. 10 months ago on Google
    A cozy location with trained staff and miscellaneous menu that you can choose at least a favourite dish. The taste of this coffee is different from another one. drive true and dine in and delivery is available.

  • 5/5 Brianne 10 months ago on Google
    Their coffee is simply delicious, always served piping hot and full of flavor. The staff is incredibly friendly, making every visit a pleasant experience. Highly recommended!

  • 5/5 Alan Z. 3 years ago on Google
    Ash was a lovely person to connect with this morning. Very knowledgeable and friendly. Will definitely return. I had the keto mocha which was a newer limited time offer. Although this beverage was still delicious in its own merit, I do however still enjoy their classic mocha's and hot chocolate, it's just more nostalgic to me as I use to have waves hot chocolate and mocha through out my high-school years. Overall great experience with good coffee & good customer service with a clean space to sit in if you wanted to.

  • 3/5 Alice T. 2 years ago on Google
    Ordered Belgian mocha, very good. But the service was... not so well. Came in the morning and the batista was busy inputting the online orders, didn't greet me when I came in the empty store. Didn't have eye contact whenever we talk. Wasn't rude but perhaps can be more delight for the morning costumers and himself?

  • 5/5 Joe G. 1 year ago on Google
    They do not have any Waves coffee in my home city (Kamloops). Every time I come to the Lower Mainland I have to stop by a Waves Coffee. Their Caramel Macchiato is AMAZING! Literally the best coffee I have ever had.

  • 5/5 glen d. 1 year ago on Google
    their lattes are the best I've had. the staff are always friendly and helpful. it is a comfortable cafe and easy going. lots of free parking near by.

  • 5/5 Theo C. 1 year ago on Google
    Nice place, drinks were great! Staff were nice, definitely coming back soon!!

  • 1/5 Donna C. 1 year ago on Google
    I had a really unpleasant experience here last week. I’ve always loved waves coffee so I went there to do some work for a couple hours. The staff were arguing loudly with each other the entire time I was there, full on swearing and yelling. It was so uncomfortable. The one barista was yelling at a staff member that appeared to be in training and then would turn around and be really sweet to the customers. It was just a really bad vibe - would not recommend!

  • 4/5 Geoff T. 5 years ago on Google
    They have a room that can be booked for meetings, good beverages and snacks.

  • 1/5 Jose P. 1 year ago on Google
    I cant believe how rude the customer service was So I know they close at 8 why would you be mopping it at 7:36 Then have attitude when we come in to order something then have more attitude when we say it's for here not to go and on top of all that our hot chocolate was cold when served. Then she had more attitude when someone else was bringing his dishes to her. She ranted on about cant you see the sign saying dishes o it. Omg I've always love the hot chocolate here and service but I'll never be heading back. It's a bad managed establishment

  • 5/5 Ma.Estrella P. 2 years ago on Google
    Good service.clean cool place.very clean washroom. We are satisfied customer.


Call +1 604-473-9288 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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