Coastline Fitness Club image

Coastline Fitness Club

Fitness center β€’ Personal trainer β€’ Physical fitness program β€’ Physiotherapist β€’ Weight loss service β€’ Weightlifting area

😠 This gym is sketchy at best. I just called in to sign up, their website says "No contract, no excuses" "24hr access for $9.99 a month." The guy who answers tells me he doesn't check the website often and opens it up to confirm what the website says. He goes on to say that even though the website sa... People often mention workout, month, membership, good, classes, recommend, staff, hours, equipment, great,


Address

4388 Imperial St, Burnaby, BC V5J 1A9, Canada

Website

www.coastlinefitnessclub.com

Contact

+1 604-760-1032

Rating on Google Maps

4.70 (35 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: workout (18) month (15) membership (14) good (14) classes (14) recommend (14) staff (13) hours (12) equipment (12) great (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Aleja 5 years ago on Google
    This gym is sketchy at best. I just called in to sign up, their website says "No contract, no excuses" "24hr access for $9.99 a month." The guy who answers tells me he doesn't check the website often and opens it up to confirm what the website says. He goes on to say that even though the website says no contract, the no contract price is $14.99 bi weekly. Not $9.99 a month. There's also a $20 enrollment fee on top, which the website says so that seems fair. When I ask why the site says $9.99 no contract he says this: "It's clearly there to catch your eye and get you to call us!" Flat out admitting that the pricing is wrong. If they're this open about their dishonesty just imagine how bad it'll be once you sign a contract. Places like this are why gyms have such a bad reputation for sketchy billing practices and hidden fees.
    11 people found this review helpful πŸ‘

  • 1/5 Kristy G. 6 years ago on Google
    I have had a membership with this gym for the better part of a year but I have not been able to go lately due to a change in my work schedule. When I tried to go this morning they had changed the door to fob entry only - with no notice of when office staff would be in. I suppose sending out an email is beyond their capabilities. I work for a living, I wonder when I will be able to get in during "office hours" to get a fob. All this really is is using technology as an excuse to not pay someone a salary (and so add to the community). It also puts patrons' safety at risk.
    9 people found this review helpful πŸ‘

  • 1/5 MINSEON K. 5 years ago on Google
    Today, I have horrible experience. I signed in the membership two weeks ago and I paid for the enrollment fee and card fee with my friend. However, we have to go back our country all of sudden so we went to cancel the membership. Today is 16th of Jan, the reception guy said we have to pay for the membership until 15 of Feb. even I don’t know one month notice before cancellation, but okay it is my fault cause I didn’t read the contract carefully. I mean I am willing to pay twice as my membership is bi-weekly. But he said to me that payment days are 18th of Jan, 1st of Feb and 15th of Feb. I totally don’t understand why I have to pay three times. I asked him and he answer that my last day will be 15th of Feb. He said if you cancel yesterday, your last day will be 14th of Feb so you don’t need to pay 15th of Feb. That means I have to pay one more time because of only one day. I don’t really want to waste my money. I asked him that please call your boss for me to pay twice only. He said I already did but the boss said No. Oh my goodness.. the owner is so strict.. but it is their rule. I can do nothing to reduce amount of payment. I paid one and half month fee. Plus, before I leave I asked him that I can get the card. He said No again. It is soooooo ridiculous because the card fee is non refundable. He asked his boss again and the answer is No again. Ans most importantly, he took my card right away. That means I cannot use their gym as of today even though I paid the fee which can use the gym until end of Feb. I am leaving after a week but this system is so awkward. I don’t understand their system. I have a plan to come back here soon but I never get the membership again.
    7 people found this review helpful πŸ‘

  • 1/5 Átila 5 years ago on Google
    SCAM, STAY AWAY. They are professional scammers. I have been scammed twice by this gym. Initially I purchased a package of assessment plus 3 training sessions, I've had the assessment and 1 training session, when I tried to get my last 2 trainings the ownership changed and they said I would have to pay again. I sent an email to both the new and old owners saying no new charges were to be made on my credit card and found out today they have been charging me all along, about 6 months and OVER 400 dollars from my account. If you read previous comments you can clearly see it is a common standard for them to play this trick and scam money from their customers. So the truth is there, if you want lots of headache and being stole be a customer of this gym.
    6 people found this review helpful πŸ‘

  • 1/5 Alban L. 4 years ago on Google
    They make cancelling the membership a nightmare. They wanted me to come in in-person to do it, until I made up a story of how I moved to Calgary. Despite saying they cancelled it, I got charged an extra month. Just stay away for your own good.
    6 people found this review helpful πŸ‘

  • 5/5 Dylan C. 3 years ago on Google
    Phenomenal gym. Owner takes safety precautions very seriously and provides a top notch experience. If you want results, having a coach who cares and will push you to get there is important. Darnell is that guy!
    6 people found this review helpful πŸ‘

  • 2/5 Luke L. 4 years ago on Google
    **recent update on 2MAR2020, 2 STARS I have seen multiple negative comments about the membership cancellation and issues... i haven't experienced those so i can't speak to that; however, i just had an incident that my credit card got fraud and cancelled last WED and replacement arrived soon after. By Monday, i went to the gym and update my payment info and being told that i have missed "SEVERAL payments" and charged of $13.xx on the late payment. As i'm shown of the payment history, there was ONE missing payment on the most recent FRI and the late fee. It is rather upsetting as it's frustrating enough for having the credit card being fraud, on top on that, i'm being penalized and criticized for not calling in to inform of the removal of credit card payment info. I'm not sure about you, but gym membership definitely isn't the first thing that comes to my mind when knowing my credit card is fraud. Being a gym member since 2016, now I truly understand that loyalty to a location means nothing. there was no sympathy whatsoever given to my situation. I just finished worked and first thing i did was already coming to update the payment. Then i'm informed that I have multiple late payments and "you don't have to pay now, but you can't enter the premises with your key if you don't pay." Multiple late payments as in a payments from Last FRIDAY + a charge you placed on me. Making it sounded like I missed months of payments Frankly it was not the $13 that upset me. It was the lack of understanding of the situation I was in. ****A local community gym. It is 24/7. All the basic equipment you need to have a nice workout. It is rarely over busy, usually the same crowd that goes to this place but surely there are some new faces every now and then during new year time or before summer time. The place is relatively clean thou may need to work on dusting and cleaning the spider webs around the place
    6 people found this review helpful πŸ‘

  • 5/5 Marvin B. 5 years ago on Google
    They are open 24 hours and there is never a lineup for equipment. The place is well-managed by Petra who make sure everything is always in order. Very clean and tidy and well looked after and also affordable . I have been a member here for over five years . Thank you very much to management and staff .
    5 people found this review helpful πŸ‘

  • 5/5 Adrian M. 3 years ago on Google
    Awesome gym! very well equipped with safety precautions. A really good place to start your fitness journey!
    4 people found this review helpful πŸ‘

  • 5/5 Chenghao C. 3 years ago on Google
    Awesome fitness classes that are both challenging and fun. The trainer Darnell is very good with making the program flexible and inclusive for all.
    4 people found this review helpful πŸ‘

  • 1/5 Seb M. 4 years ago on Google
    It's March 22, 2020 and this gym is unwilling to close. I am a member and have stayed away for over 2 weeks. Just saw someone in there on a treadmill. Owner of the gym and anyone still patronizing this place do not have any sense of civic duty.
    4 people found this review helpful πŸ‘

  • 1/5 mohsen p. 3 years ago on Google
    Nice people workout there, the owner needs to improve some equipments and put some personal hygiene signs up. I'm canceling my.membershop
    3 people found this review helpful πŸ‘

  • 1/5 Aaron F. 5 years ago on Google
    Don't trust this gym with financial information. They will say one thing and charge you later hiding behind a "we have no control over our system when it charges" clause. Take your business elsewhere, there are many gyms in the area that are honest and fair.
    3 people found this review helpful πŸ‘

  • 5/5 Sanjay B. 5 years ago on Google
    Very well maintained gym.. Have been going there for past 1 month. Love the environment. Staff is friendly. Will recommend it to anyone. Best thing it is 24hours open. Gives lot of flexibility to plan.
    3 people found this review helpful πŸ‘

  • 5/5 Martin G. 3 years ago on Google
    Darnell is amazing with his classes! A MUST visit for sure!
    3 people found this review helpful πŸ‘

  • 2/5 Kato K. 4 years ago on Google
    I just have to say, as a potential customer after reading the reviews, the contract policy and payment seems to be scary enough not to join the gym. Isn't there a way to be more understandable to your customers if they want to opt out? Even one comment that says you will reinstate the contract after the person left the gym? It sounds like the contract is a bible...
    3 people found this review helpful πŸ‘

  • 5/5 Sunil G. 4 years ago on Google
    My wife did a drop in and then signed up for a membership . The place very clean and all the equipment you could ever need . The rates are very reasonable. She is so happy and that makes the whole house happy.
    3 people found this review helpful πŸ‘

  • 3/5 Sabrina C. 5 years ago on Google
    so I've been with this gym now probably over 10 yrs and I love it before when they had staff keeping an eye on things, since they are now 24 hours, service haven't been the same, people are dropping weights like crazy, it's nerve racking a times, summer time now and it's so stuffy and hot even when they "say" air conditioning is on but it's very uncomfortable. the place smells like urine in the back area, not sure how often bathrooms are being cleaned. I'm hoping someone will read this review as I've been a long standing customer way before they turned it into 24 hours and it's too bad cuz I am really thinking of switching my membership. I miss Petra, she's awesome when she was there tending the gym when i went there but i don't see her anymore, hope things will shape up soon or I will definately ship out.
    3 people found this review helpful πŸ‘

  • 1/5 Michael Santino L. 4 years ago on Google
    I gave them the form to cancel my subscription 2 months ago and they have still been charging me since. Promised me too that the payments would stop that month. I called them to ask if the form went through and said they had "a note" for it in the system. Be careful and check your bank statement because they'll try to milk as much money from you until you take notice. Terrible company.
    2 people found this review helpful πŸ‘

  • 1/5 JHON J. 5 years ago on Google
    Horrible place . I would not recommend this place. There are better gyms around! Stay away!!!
    2 people found this review helpful πŸ‘

  • 5/5 Chris W. 4 years ago on Google
    My first gym experience, but I go 5 days a week and it's great. No meatheads banging weights and grunting obnoxiously; just regular people trying to get or stay in shape. They don't seem to mind a heavily tattooed freak like me. Lots of well-maintained machines and friendly staff.
    2 people found this review helpful πŸ‘

  • 4/5 Bender B. 4 years ago on Google
    Clean and always open. They got most equipment that you need. I would have given it 5/5 stars but my only issue is the staff. Oddly enough it's the younger staff that are nice and welcoming, when the older lady just kind of ignores everyone. Doesn't say Hello, or Goodbye. I don't know why they would want such a miserable person working front desk at a gym
    2 people found this review helpful πŸ‘

  • 2/5 P K. 5 years ago on Google
    Take it EZ, don't make a peep - or they come for you!
    2 people found this review helpful πŸ‘

  • 5/5 Sonia S. 5 years ago on Google
    Lots of equipment , no waiting around . The lowest rates I ever seen yet . Great atmosphere . We lile it that it is open 24 hours a day . We do miss the previous manager, she was great . We still this gum 5 stars
    2 people found this review helpful πŸ‘

  • 5/5 Abhinav B. 5 years ago on Google
    just joined and i am pretty impressed for 20 bucks a month it is very good, has alot of equipment and alot of space it is a little worn down but the main thing is that you get a good workout, staff is very friendly . If you are on a budget and cant afford $54.99 per month , this is the gym for you, also the fact that it is so close to my home is another great thing
    2 people found this review helpful πŸ‘

  • 5/5 Alica B. 5 years ago on Google
    Amazing gym! I've been going there for a few months, and I'm SO happy. Endless amounts of equipment! It's not packed with people like other gyms, feels like there is room to breathe. Would HIGHLY recommend!!
    2 people found this review helpful πŸ‘

  • 5/5 Cassidy F. 5 years ago on Google
    I tried out this gym for the first time today and my experience was amazing. The staff welcomed me at the door and helped me navigate the space to find what I was looking for. The gym is clean, not over crowded, and full of beautiful floor to ceiling mirrors. Perfect for the after selfie!
    2 people found this review helpful πŸ‘

  • 5/5 Elspeth L. 5 years ago on Google
    This gym is very well maintained by the new owner. The staff are very kind and are very helpful. Sure it's smaller than most gyms, but it has everything you need to have a good workout. I like that it is 24 hours. I haven't had any troubles with this gym and neither have my friends that are members. I recommend this gym if you live close (or in north burnaby since they have a second location there) and/or are on a budget.
    2 people found this review helpful πŸ‘

  • 4/5 D C. 3 years ago on Google
    Ez fit is sweet. Can be crowded at times nowadays tho with social distancing and stuff. If you go at the right time you can get an incredible workout for the size of the place for sure.
    2 people found this review helpful πŸ‘

  • 1/5 Ata N. 3 years ago on Google
    The trainer skill is yelling rather than technique. we can hear their disturbing noise with our windows closed. Please keep your business within your premise.
    2 people found this review helpful πŸ‘

  • 5/5 Anjul G. 3 years ago on Google
    I have been attending the group fitness classes and personal training sessions at Coastline Fitness Club for almost a month now. There are superb precautions in place for COVID. The workouts are different each week and are challenging yet fun. I have seen a visible growth in my energy and strength levels. Would recommend this place to anyone looking for a well balanced fitness lifestyle.
    1 person found this review helpful πŸ‘

  • 4/5 Yasmeen V. 3 years ago on Google
    The gym needs to do more precautions due to covid-19. The max capacity is now 20 people, but the gym is small, so it feels way too over crowded (around 8-10pm) I am not sure if there's proper disinfectant for viruses in the gym. I heard that the sanitizer was tequila, which is only a proper disinfectant for bacteria. I feel that the staff should disinfect the gym more often, and keep it clean. Otherwise, the gym has everything you need, and I've been going here for awhile. Overall, I like it and the location is convenient for me. I just wish they took more precautions due to covid as there's still cases in BC. Such as doing mandatory temperature checks, etc. Edit: Thank you for your professional and informative response!
    1 person found this review helpful πŸ‘

  • 5/5 Paul L. 5 years ago on Google
    Open 24 hours and very well-managed clean and tidy. I think the manager that used to work there has left but the gym is still running very well
    1 person found this review helpful πŸ‘

  • 5/5 Rachelle J. 1 year ago on Google
    If you're looking for a small group training for strength while working with a personal trainer to help you with proper form and goals. Coastline would help with that. The value of working with a trainer for a fair cost while making friends that turns into a community definitely helps with the fitness journey.
    1 person found this review helpful πŸ‘

  • 5/5 Maricar 3 years ago on Google
    Coastline Fitness offers 1:1 personal training and a variety of challenging and dynamic group classes. Members can choose between morning, afternoon or evening classes to fit even the busiest of schedules. The trainers are motivating and keep you accountable. The studio itself is clean, spacious and takes precaution to ensure everyone's health and safety during the COVID-19 pandemic (maximum # 6 in a class, temperature checks, hand sanitizing upon entry, cleaning of equipment during/between classes). Lots of free parking. Highly recommend this studio for an intense but enjoyable workout.
    1 person found this review helpful πŸ‘

  • 5/5 Stephanie 3 years ago on Google
    This is such an incredible gym! A little small but if you go at the right times it’s the perfect little spot. I find it somewhat humorous that people complain about the service fees or cancellation policy. Most and all gyms I have ever been a member at have similar terms so clearly they have never signed up at a gym before or didn’t read their agreements before signing. Despite this gym being a tad small, it’s got all the equipment you need and the staff are so incredibly friendly and polite. I had an issue with my payment this month(completely my fault) and the front desk staff was extremely understanding. 1000% would recommend.
    1 person found this review helpful πŸ‘

  • 5/5 Kelly F. 5 years ago on Google
    Open 24 hours....Great facility
    1 person found this review helpful πŸ‘

  • 1/5 St G. 3 years ago on Google
    Stop doing business that's hurting others! Hey Don’t make noise any more~ Too loudly the voice ”5,4,2,1” every morning & evening. Loud noises and music.
    1 person found this review helpful πŸ‘

  • 4/5 Jorge V. 6 years ago on Google
    + Convenient price + Opened 24 hours - Not too big and at peak hours it gets really crowded and not to comfortable to work out
    1 person found this review helpful πŸ‘

  • 5/5 Ocean S. 6 months ago on Google
    I’m very grateful that I found this place! I started doing active rehab here originally with Cheng. As I progressed in my treatments and began getting stronger, I started taking the group fitness classes which have been amazing. The owners and coaches put a lot of care into what they are teaching and always ensure movements are done correctly which is something I haven’t found in larger gym settings. Coastline is a community, a safe place for all fitness levels and I’m proud to call this gym my (2nd) home! πŸ™Œ

  • 5/5 Brenan G. 1 year ago on Google
    Cool space and great place for custom personal training and group classes. Top of the line training with experienced owner. Support small businesses and forget the big gyms, this place is 5/5!!

  • 5/5 Chelsea B. 9 months ago on Google
    This gym is AWESOME!!! Today my best friend and I took a Max out Monday class with Darnell (the owner I think?) and I can’t say enough good things. Today was also my birthday and this was the PERFECT way to start my day! From the beginning Darnell made us feel welcome. He was extremely helpful and clear about direction, but also very kind and motivating. It was basically a personal training session! I seriously recommend checking this place out if you want a good and helpful workout!

  • 5/5 Matthew J. 1 year ago on Google
    I recommend Coastline Fitness Club. The instructors here are competent instructors with friendly and professional knowledge. An hour of exercise every day will pass by quickly, like 30 minutes. I strongly recommend the Coastline Fitness Club for people who are bored of exercising alone.

  • 5/5 Kristen E. 1 year ago on Google
    If you’re looking for fun and challenging workouts with experienced trainers, this gym is for you! No workout is ever the same and the trainers keep you engaged throughout every class. I went to my first class 2 and a half years ago and haven’t looked back!

  • 5/5 Via A. 1 year ago on Google
    I’ve started going to Coastline Fitness Club this month and I’m so happy I did! Amazing fitness classes that are challenging, fun and will keep you motivated! The trainers are great, especially Darnell who helps me with proper form and pushes me to my limits. Definitely worth taking their classes and I’ll be coming back for more!

  • 5/5 Shaun Van D. 1 year ago on Google
    All the instructors are very knowledgeable and friendly. A great place to workout! Love this place!

  • 5/5 Tamara C. 1 year ago on Google
    If you live in the area, this is your gym! Darnell is a great trainer and always making sure your form is correct and you are improving. Give this place a try, you will love it.

  • 5/5 Harman C. 1 year ago on Google
    I loved my experience at coastline. As a beginner, I found all of the trainers very accommodating and welcome. Each class and instructor is unique in how they teach and train. You will be motivated to do your best each time you go, and the environment itself is super charged and fun. Would highly recommend coastline to anyone of any level <3

  • 4/5 Taste C. 1 year ago on Google
    It was good but I wish they would be on ClassPass

  • 5/5 Alicia B. 1 year ago on Google
    Classes are always challenging and varied. A great place workout! All the instructors are fantastic!

  • 3/5 David V. 5 years ago on Google
    I've been a member for about 4 years now. For the $20/month (provided you sign up for a year) it's pretty good. Since it's come under new ownership, the air conditioning has been turned down during the summer compared to before. So it's not the best place to escape the heat anymore, making workouts a little less enjoyable during the hotter days. One thing I would like to see is missing or broken equipment replaced a little faster. Some stuff just never seems to get fixed. Overall it's pretty good for the cost if you live close by. 24 hour access is good if you're into late night workouts.

  • 4/5 TWIN PHOENIX BUILDING MAINTENANCE I. 4 years ago on Google
    I will give 4star, only because when the equipment break you need to wait for weeks to fix it. Other than that I love everything in this gym. Been using this gym since 2013 when it was FIT-XPRESS I cancelled my membership twice and got no problem the only reason I did cancel it is because it’s too far from my house and tried other gym but I keep coming back to this place. People are helpful even the other members are very friendly totally recommend this gym

  • 5/5 Surabhi P. 4 years ago on Google
    Good gym in reasonable price

  • 5/5 Dr. Sami Ψ―ΩƒΨͺور οΏ½. 3 years ago on Google
    Been going there for almost 2 years now. It's crowded sometimes but I like it. Old school

  • 3/5 Richard M. 3 years ago on Google
    2nd day. Looks to have everything I need/want only on the treadmill so far. Wish their was air conditioning. 24 hrs. Check it out.

  • 4/5 Khai H. 3 years ago on Google
    Deserves higher rating. Enough equip n weights for a pretty serious work out, clean n well maintained. Nice industrial vibe, best option after Games pool (crowded) cost wise. Excellent local gym

  • 4/5 Martin F. 3 years ago on Google
    Convenient, open 24/7, a little small, but has everything one needs to get a good workout in.

  • 1/5 Thomas S. 3 years ago on Google
    @The owner: updated review for your response. Would you like to see the proof that I have from Fraser health about 10 days of self isolation? I told you already that I have it. Still not convinced!! Anyway, please initiate the cancellation proceedings. Thank you so much for everything. It was nice coming to ez fit. I wanted to get back to my work out and get back in shape ASAP. But, It looks like EZ fit stays on top of government directives. Never mind. I am thinking about cancelling my membership by paying the early cancellation fee and start doing workout on my own. They still needs us not to come to the gym for 14 days when the Fraser health directive is to self isolate for 10 days when exposed to covid and now that the person is healthy and back to normal. Still, it’s been 12 days already and they still need 14 days. This is what I don’t like about. Feeling confused with whom should we follow?’ The government or the others!!!??? Now that I am being demotivated and disheartened, I don’t know when would I go back to this place!!!

  • 5/5 DisasterLivesInMe 3 years ago on Google
    I love coming here as it's a 24 hour gym, close to home, and most importantly it's cheap! It only costs $20 a month plus the yearly membership fee (which is also really small). They have other plans as well, the one I'm on is the two year contract. Also, this is in fact open 24 hours even through the pandemic.

  • 5/5 Amy S. 3 years ago on Google
    Been coming for two weeks and I love it! Friendly staff who are helpful and encouraging, smaller space which I prefer but also enough equipment that I haven’t had to wait for anything. Great with Covid rules, wearing masks, sanitizing, and limiting number of people in the gym; I have had to wait outside once, for 2-3 minutes, which was peak time on a weekday at 5:30pm. Loving it! πŸ‹πŸΌβ€β™€οΈ

  • 5/5 Michael Y. 3 years ago on Google
    Been coming here for the past month. Darnell, the owner and trainer, he knows his stuff and plans the workout well. Pushes us to our max and definitely seeing results. Nice to workout in classes and motivating each other. πŸ‘πŸ’ͺπŸ‘πŸ‹οΈβ€β™‚οΈπŸ‹οΈβ€β™€οΈπŸƒβ€β™‚οΈ

  • 5/5 Marie S. 3 years ago on Google
    I can't say good things enough about this gym :) Darnell is such a caring and encouraging personal trainer. I am a beginner and the classes are tough, but Darnell helps me throughout the class. Both group classes and personal trainings are challenging but it's really fun and I feel so great after. I'm looking forward to take more classes and see my body changes.

  • 5/5 waleed a. 3 years ago on Google
    Very great and new experience to me, I feel it worth every penny I pay. Great prices comparing with other places. I really recommend anyone to join, the training is different every week which keeps you trying new techniques. Not a lot of heavy weights but it still works so great to lose fat and gain muscles, I've been going to gyms so many years but this is the first time I feel I'm really working out. The trainer is doing a great job with everybody. Due to covid 19, we have enough space between each other as maximum trainees are 6, Definitely recommended place if you like to have a trainer with you all time.

  • 5/5 Marliese T. 3 years ago on Google
    I just tried my first class a few days ago and it was amazing! It was a Sweat Saturday class and boy did I sweat! Darnell pushed us to do our best throughout the whole workout. The workout itself was challenging and ensured that we were working hard. I loved the set up of the gym with everyone having their own space 6 feet apart to ensure COVID-19 safety. This gym really goes above and beyond to ensure people feel safe while they get in an amazing workout! I would highly recommend Coastline to anyone who wants to get in an amazing workout!


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