J&L Aquatics image

J&L Aquatics

Aquarium shop

👍👍 Purchased multiple fish from this store and each time the staff were very knowledgeable and gave me the best advice. They don’t trick you for your money and give honesty advice. Instead of letting me buy a 500 dollar fish that I wanted they showed me other options that were more suitable for me. You... People often mention fish, store, staff, great, order, John, products, price, tank, time,


Address

3430 Brighton Ave Suite 205A, Burnaby, BC V5A 3H4, Canada

Website

www.jlaquatics.com

Contact

+1 604-444-1161

Rating on Google Maps

4.60 (485 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 am to 6 pm
  • Sunday: 12 to 5 pm
  • Monday: 12 to 5 pm
  • Tuesday: 12 to 7 pm
  • Wednesday: 12 to 7 pm
  • Thursday: 12 to 7 pm
  • Friday: 12 to 7 pm

Featured Reviews


Frequently mentioned in reviews: fish (18) store (16) staff (11) great (11) order (11) John (10) products (9) price (8) tank (8) time (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 steven 2 years ago on Google
    This is the cleanest and most fairly priced coral store I've ever seen. Never had any problems with all the livestock I've bought from this store. Compare to other coral stores, Vancouver's and Toronto's. Only J&L has the most fair price. Also the corals are diverse and healthy. The marine fish are also very healthy, all the fish bought from this store have not got white spot disease and other diseases. The staff at this store are very patient and answer all your questions. Especially John, from the beginning to help me set up my tank, to the later stage when I encountered various problems, he was able to help me solve the problems professionally and quickly. If you are a newbie, I believe J&L is your best choice.
    3 people found this review helpful 👍

  • 5/5 Armaan B. 1 year ago on Google
    Purchased multiple fish from this store and each time the staff were very knowledgeable and gave me the best advice. They don’t trick you for your money and give honesty advice. Instead of letting me buy a 500 dollar fish that I wanted they showed me other options that were more suitable for me. You know they are the best when they give you honest advice even if that means they lose a bit of money.
    3 people found this review helpful 👍

  • 5/5 Kevin M. 1 year ago on Google
    I have ordered dry goods in the past with only good experiences. I recently ordered a clam. "B Grade" but I was looking for a darker colour as I already have "ultra blue" maxima. Very impressed. Shipping was well done, clam was happy (as a clam?), bigger size than most maximas sold and they were nice enough to include a clam hammock when I was having trouble locating one! Well done guys, I'll be ordering again!
    2 people found this review helpful 👍

  • 5/5 Rex H. 1 year ago on Google
    I recently bought my newest reef tank plus all the equipment from J&L and my experience from their team has been exceptional. After having an issue with a skimmer I had purchased, John, was extremely patient and helpful with trouble shooting the issue. After exhausting all attempts, we together selected a new product. I went with an Ultra Reef skimmer and man I was not disappointed what so ever. Amazing next level build quality, simplicity and best of all it just dropped in and the skimmer worked flawlessly with zero break-in or fuss. I can’t say enough good things about John and the staff at J&L! Their passion for the hobby shows and they have been fantastic to work with. Highly recommend shopping with them. First class team and facility! Well deserving of a 5 star review!
    2 people found this review helpful 👍

  • 5/5 P N. 3 years ago on Google • 416 reviews
    March 20, 2021- love coming here for all my salt and fresh water supplies. Great place to take the kids. Better than going to the aquarium when you can learn to build your own. This place has salt water creatures of all kinds and great prices with experienced customer service. Great bulk pricing on many products. All staff are great and love what they do. Saturday September 19, 2020 - quite a long line up to get in. They only allow a handful of people in at a time due to protocols re covid19. Staff wearing masks came outside and helped customers shop for items they were sure they wanted to buy right away. This helped with the wait times and kept everyone happy. Also sharing conversations while in line made the wait worthwhile.

  • 5/5 broutilde 4 months ago on Google • 24 reviews
    Long time customer, feels like a second home. Hardware prices are unbeatable in Canada. Knowledgeable team. They even have a store mascot, John.
    1 person found this review helpful 👍

  • 5/5 John S. 1 year ago on Google • 23 reviews
    Ordered a Fluval canister filter *value pack* online and shipped from BC to ON. I was skeptical of the free value pack filter media and the across the country shipping, but I decided to try it. The order was filled and shipped immediately. Arrived on time as promised. I was pleasantly surprised when I opened the shipping box. Everything was securely packed and in perfect condition. The value pack was an exceptional free bonus. Will definitely order again with them.
    1 person found this review helpful 👍

  • 5/5 Tim D. 3 years ago on Google • 13 reviews
    Excellent store, many quality products if your a beginner or experienced reefer. If you can’t make it into store they have an excellent online store. Website is very well designed and very easy to order products. Quick and easy checkout. I have purchased many products, shipping is fairly quick. I have ordered fish online and there packaging and shipping were very good. I’ve had to return only once in dozens of products shipped. Very reliable.
    1 person found this review helpful 👍

  • 2/5 Johnson C (. 2 years ago on Google
    While I can understand the existence of supplier shortages, I find it difficult to forgive the fact that I was not informed of this shortage for months until I as the customer took initiative in pressing for more information. For over three months I was kept in the dark about the status of my order (see first image). Compare this to another company I have just ordered from following my order cancellation here: I am to be a given a step-by-step status of my order (see second image). Unfortunately, this other company had to be out of province so I cannot support a local business as was my goal. Again, this is not so much a criticism of your company on the grounds of your competency in sourcing items as it is an expression of my disappointment as a customer.
    1 person found this review helpful 👍

  • 5/5 Kathy R. 4 years ago on Google • 112 reviews
    Nice store...very clean & the tanks well maintained. They have some really nice corals and salt water fish for sale. The prices are really reasonable and the selection is vast. The prices are for everyone, not just those with fat wallets. Everyone who works there is very nice, helpful and more than willing to answer any questions i had. There is a large parking lot there, however during the weekdays it is super busy, and the parking was abit tight. On the weekends the parking is no problem. For anyone without a vehicle, the skytrain station is directly across the street. J&L is wheelchair accessible and the store is easy to move around in.

  • 4/5 Kasumi A. Y. 5 months ago on Google • 95 reviews
    Everything double price as before.. so disappointed... but more selection than others with friendly and fast services

  • 5/5 Brad K. 4 months ago on Google • 90 reviews
    Great online service. If anything seems off with an order they will gladly call you to double check. Also they're always there if you need any questions on products or livestock.

  • 5/5 Greg E. 2 months ago on Google • 5 reviews New
    Easily the best Reef dry goods store in Canada. Usually the best prices I can find. I've placed an order once every month or so for a couple years and I'm surprised by the shipping speed every time! Excellent to talk to on the phone about after purchase service as well. Just unbeatable.

  • 5/5 Kurt H. 1 year ago on Google
    We recently purchased our first marine aquarium from J&L, and we had the pleasure of working with John. He was knowledgeable, very friendly, and patient with all of our questions. He spent a great deal of time showing us what we needed, helping us select the best supplies for the new tank, and providing helpful tips on how to succeed in our fish-keeping hobby. When some of our tank lights came with defective lenses, John helped replace them to ensure our equipment was in top-notch shape. Our experience at J&L has been very positive and we’d highly recommend J&L and John to others.

  • 5/5 Bart K. 1 year ago on Google
    J L Aquatics is the best in the fish business. I've been with them for nearly three years. Online orders are easy and delivered to my door. Occasionally, had a few problems with equipment and live stock, which they replaced or fixed. Brent is great help !

  • 5/5 Squeeshee S. 11 months ago on Google
    Clean, helpful and friendly! All tanks look well taken care of and employees show great enthusiasm being there! Prices are reasonable and can sometime catch a great deal!

  • 5/5 Scott A. 11 months ago on Google
    I have been shopping here for over 15 years and I have always returned for the service I receive from all the staff. The one person that stands out over the others is John and he has been there over the entire time I have shopped there. Any business that keeps a great employee for that long is doing things right! I will always bring my hard earned money here because of this great service!! Keep it up J&L !! and thanks John for your continuing great advice!

  • 5/5 David J. 9 months ago on Google
    The inventory and quality is always amazing. Always new products coming in to keep you coming back and staff always there willing to help you out.

  • 5/5 Joey W. 1 year ago on Google
    Awesome staff, great variety for saltwater hobbyists. Good deals on livestock. Reply quickly to email inquiries. Much better than Aquariums West

  • 5/5 Steven S. 1 year ago on Google
    I ordered an assortment of saltwater invertebrates from J&L and going from BC to ON they all arrived in perfect condition. Even two Pom Pom crabs I had ordered had both their anemones intact. I'll definitely order livestock from them again.

  • 1/5 OrlySC 1 year ago on Google
    I'll try to understand how J&L they do the coral price$$$. It seems they guessing when I ask the price it wrote on the glass as $49.95 but she said that is different and she pointed to the second one which is the same kind then she said I'll double check the price and when she came back lol she counted per piece (??). I'm talking about the Nirvana Zoas , the funny is after they count per piece she told me the price is $90.00. Even though online prices and some reef stuff are way big different from the price I rather choose to pay an import fee at least I save my money. I will never come back. Save your money.

  • 5/5 David M. 1 year ago on Google
    So far I’ve had an amazing experience with J&L. Livestock always healthy and I have to give a mention to the excellent customer service especially Nadine who’s been very helpful and professional. Look forward to continuing to stock my tank through them.

  • 5/5 Nia 1 year ago on Google
    The staff at JL are amazing! They are all so knowledgeable and helpful in answering any questions about their livestock and products. As someone new in reefkeeping, they made sure to clearly explain what I needed in troubleshooting any coral/fish issues I had run into. Their selection of dry goods and corals is also very diverse, prices are also very reasonable and fair. I’d definitely recommend JL aquatics as a one stop shop for anyone looking to get into the aquarium hobby!

  • 5/5 Mania 1 year ago on Google
    The best place to get suggestions for your tank and to add these lovely animals. very friendly and patient employees who are very knowledgeable and helpful. Highly recommend this place and will definitely go back. John changed our experience and gave us the best possible advice.

  • 5/5 Shane B. 1 year ago on Google
    Had a slight mishap in shipping my parrot fish must have bit the bag. But because of fast shipping he survived the trek. I shared this information with Jl and got quick response with legitimate concern for the fish and was impressed. All the fish look great they won’t ship something that’s not healthy enough to ship and I really appreciate their level of concern for the well-being of this beautiful animals

  • 5/5 W L. 2 years ago on Google
    Just got a pair of HIBLOW 60/80 DIAPHRAGM MOUNTING BLOCKs. Best price, good product and fast delivery. Will certainly recommend this kit for HIBLOW HP-80 septic tank air pump rebuilt.

  • 5/5 Kaitlin D. 2 years ago on Google
    I am in Ontario so I’ve never actually been to the store, but have shopped online numerous times. Their staff have probably taken photos of every piece of coral they have for me to choose from lol They have always been very prompt with email returns and shipping. In all my orders, I have never received a sick fish. Always healthy and disease-free. I hope I can visit the store in person one day.

  • 5/5 Ovidiu G. 2 years ago on Google
    I bought my first tank. Staff was patient and helpfull with me. I got home and I had everything needed. Now I have to wait for the biome to grow.

  • 5/5 Just J. 2 years ago on Google
    I love coming to J&L. Prices are fair, and cheaper than most Aquatic stores. The store is neat and organized and the staff are wonderful, and passionate about the fish. The fish themselves usually are very healthy, with well kept tanks. Great store all around.

  • 4/5 Sean L. 2 years ago on Google
    Pricey but solid. Help and advice quality depends on the person assisting you, but overall it's reliable. They are a good place to get fish and corals.

  • 4/5 John G. 2 years ago on Google
    I have to say these guys really look after their livestock. Very informative and don't mind being asked lots of questions. When asked to see the fish feed they have no problem demonstrating eating habits. They use quality lighting for the frags and ensure when you buy they are in good health. Very happy shopping here

  • 5/5 Robb F. 2 years ago on Google
    Great staff, very knowledgeable. They helped me pack an order going on a 12 hour drive with heat packs. Everything did very well including my fish. Great products and competitive pricing. Will definitely use this business again.

  • 5/5 Kelvin M. 5 months ago on Google • 1 review
    Fantastic customer service from Brent. There was a casualty in my first fish purchase (a newly arrived batch) for my first ever reef rank, and he was kind enough to not only replace it, but personally picked out one whom he has observed to be healthy for a long time. This is how you secure a returning customer. I shall be doing business with these folks again for sure.
    1 person found this review helpful 👍

  • 5/5 Jervis N. 4 months ago on Google • 2 reviews
    Loving the quality of ceramics mate, top tier, well worth the money spent on postage! Very well packaged and protected as well. Can’t find anything close to them here in Australia in terms of quality. Been watching TM Aquatics on YouTube and following his recommendations and placed another order for more ceramics, and the EBO foods. Keep up the good work!


Call +1 604-444-1161 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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