Kingsway Medical Clinic image

Kingsway Medical Clinic

Medical clinic

😠 So sad is no 0 star this option for the receptionist !No one pick up the phone but when I took Uber arrived and walked in no any other patients there and she just used computer and seems lazy to answer my questions it’s about 6pm they open till 8 pm . I asked her I don’t have my appointment I just... People often mention clinic, doctor, medical, appointment, phone, years,


Address

4645 Kingsway, Burnaby, BC V5H 2B3, Canada

Website

kingswaymedicalclinic.ca

Contact

+1 604-558-2611

Rating on Google Maps

2.20 (54 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm
  • Saturday: 9:30 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: clinic (18) doctor (11) medical (10) appointment (8) phone (7) years (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tracy C. 1 year ago on Google
    So sad is no 0 star this option for the receptionist !No one pick up the phone but when I took Uber arrived and walked in no any other patients there and she just used computer and seems lazy to answer my questions it’s about 6pm they open till 8 pm . I asked her I don’t have my appointment I just check which clinic still open and I feel vertigo I had doctors prescription .Her answer is oh we don’t accept new patient .I asked do you know any walk in clinic around here .even without thinking answer she doesn’t know .unhelpful and unacceptable . I went to another clinic I understand the rule but at least this clinics receptionist tried to gave me some Information if really emergency where should I go .
    8 people found this review helpful 👍

  • 2/5 Wilson M. 2 years ago on Google
    I've been coming here for years with Dr. Wong. I have noticed in the past 5 years that the patient care has worsened with each visit. It has gotten to the point where I am unable to get an appointment and when I do I feel like I'm out the door 2 minutes later. Yet wait times have increased drastically and the cherry on top is that the reception staff is unhelpful and uncoordinated. Please be better because it is unacceptable.
    7 people found this review helpful 👍

  • 1/5 Pc S. 1 year ago on Google
    Doctors are great but receptionist is bad. They never answer the phone. You never can call them to get an appointment. Really would rate the receptionists 0 / 5 if I could. Dr Wong should really consider getting new front desk staff.
    6 people found this review helpful 👍

  • 5/5 Crystal L. 2 years ago on Google
    Not sure why this clinic has such low ratings. Dr. Johnny Su has been our family doctor for around two years now and we are extremely happy with our choice as he always listens to us and is very sympathetic to our concerns. He has successfully addressed and treated various our family's health issues over the years we've been seeing him. Front desk is always efficient and professional as well. Overall highly recommend this clinic.
    5 people found this review helpful 👍

  • 1/5 Vinny V. 10 months ago on Google
    Dr’s are good, but all the receptionist staff are horrible. They have no idea what they are doing. They never answer the phone. They are extremely rude. They should not be working there.
    4 people found this review helpful 👍

  • 1/5 Karin P. 1 year ago on Google
    Family doctor is awesome but it’s extremely hard to make appointment there. Many times I had to call repeatedly for a few hours before I could get through. Once a specialist assistant had to approached me to contact the clinic to get information because they were not successful in calling them! The clinic should upgrade their phone system or clinic support resource, or to provide an online appointment booking system. It’s just ridiculous that patient has to visit their clinic to make appointment.
    3 people found this review helpful 👍

  • 1/5 S W. 1 year ago on Google
    I know the family doctors all works really hard to maintain everything in the clinic. But hanging up clients phone calls (3 times in a roll) for booking doctors appointment is NOT professional for a receptionist.
    3 people found this review helpful 👍

  • 1/5 Foceali X. 1 year ago on Google
    Worst doctor in the hole Vancouver area! Avoid if you can. No medical advise at all! Small issues, send you antibiotics, big issues, send you to specialist. Simple, anyone can do this job. They can tell you things verbally, but cannot make it in writing, also not allow to record. Jokes on Canadian medical system, and pathetic for people like me who have no choice but stay with them, guess what no other places take new patients.
    3 people found this review helpful 👍

  • 5/5 Ks 1 year ago on Google
    Nothing but good things to say about Dr Johnny su. He is a very well mannered soft spoken doctor who has always helped us with all our medical needs. We are glad to have Dr. Su as our family doctor over the years. He will always take our considerations and listen well. Thank you for your service to the improvement of community health.
    3 people found this review helpful 👍

  • 1/5 vancourverite 7. 11 months ago on Google
    what a shame, i would love to give it a negative rating .. giving 1 star is really generous of me. And a disclaimer.. all of the gloating reviews you see here.. im certain they are written by paid reviewers from the clinic. There is nothing good about this clinic. This place is completely miserable. the worst medical clinic you can find. Let me just say that dr. Johnny Su is the least qualified medical doctor i have come across in my 30+ years of living in Greater Vancouver. One thing about Canada medical care is that there are more and more unqualified doctors opening their practice and making money by offering uneducated medical advice or completely useless. My family doctor retired so out of convenience went to this medical clinic and the only doctor that was still open is Dr. Su. You wonder why. There was one time that i waited for more than one hour to see him at the clinic and he refused to prescribe me cough medicine when i was literally dying at night coughing uncontrollably.. he insisted i just take tylenol which only takes 1 minute to go inside Superstore and pickup at the off counter medical rack. Its depressing thinking why someone like him could even become a doctor. Of all professions too. Is he doing it for the money?? It must be so miserable for him to talk to hundreds of patients if this guy lacks empathy and has no desire to help people. I also needed a doctor's note to help me travel abroad for my studies. It was imperative that i needed a doctor note to show that I follow the practice and standard of WHO (world health organization) meaning i don't carry diseases and life threatening illness. Johnny REFUSED to write one for me. He was stalling and made me go see him three times and each time i went to see him he would play stupid and ask" So what is it you need?" I really wanted to shout at him and say : Are you for real?? I just talked to you on the phone few days ago and told you i need to get a letter from you to help me travel. And johnny would play dumb and send me back home because he wanted me to research for him as he had no idea what WHO stood for. Its world health organization you i d i o t. He wanted me to go and research labs for him and take blood tests in medical labs to find out what type of tests i need to do to prove that I am not life threatening carrying any diseases to kill people when Im exposed outside. I gave up after 3 appointments with him . He completely wasted my time. If he didn't want to help me he could have just said NO . Why did he have to waste my time by booking appointments to see me when he clearly knew i needed him to help me issue a letter? I HATE this guy so much. Do yourself a favour and avoid the place at all costs. The quality of doctors here is as bad as the clinic ambience itself.
    2 people found this review helpful 👍

  • 5/5 Kirsten S. 1 year ago on Google
    Dr. Afshar has been one of the loveliest and most caring GP's I have ever had treat me. She is up to date on my chart and information when I see her, remembers details from our last visit, and has thought about my concerns outside of clinic and has new ideas when I see her next. Her approach is research guided and she provides suggestions, but never makes you feel like she is dictating. I have really enjoyed the clinic and being under her care.

  • 4/5 Philip L. 1 year ago on Google
    Location across RCSS.parking ok...wheelchair ok ...appointment is need phone .. pharmacy is beside.busstop near by...

  • 1/5 Alan L. 9 months ago on Google
    Unreliable - tell me to find another family doctor just because I've visited for more than 3 yrs.


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