Edmonds Medical Clinic image

Edmonds Medical Clinic

Medical clinic

😠 Not sure if the same receptionist still works here from years ago but she’s the worst receptionist I’ve ever met. Not only that, but Dr. Oosterholt is the worst doctor I’ve ever met. They’re both unprofessional; not being able to do their job right and not respectful or kind. People often mention doctor, receptionist, care,


Address

7738 Edmonds St #108, Burnaby, BC V3N 1B8, Canada

Contact

+1 604-549-9959

Rating on Google Maps

2.60 (42 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9β€―am to 5β€―pm
  • Tuesday: 9β€―am to 5β€―pm
  • Wednesday: 9β€―am to 5β€―pm
  • Thursday: 9β€―am to 5β€―pm
  • Friday: 9β€―am to 5β€―pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: doctor (16) receptionist (11) care (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Vineet 2 years ago on Google
    Not sure if the same receptionist still works here from years ago but she’s the worst receptionist I’ve ever met. Not only that, but Dr. Oosterholt is the worst doctor I’ve ever met. They’re both unprofessional; not being able to do their job right and not respectful or kind.
    9 people found this review helpful πŸ‘

  • 1/5 Jason T. 4 years ago on Google
    Absolutely worst attitude from receptionist right from the get go! I was told from a passenger of mine that this is a new practice and they are taking new patients. I made an appointment to see the doctor. When I walked in the first time, I said 'Hi' and got absolutely no reaction out of this thing. At first, I thought she didn't hear me so I repeated myself and still not reaction from her. I should have walked right out of there at that instinct but chose to stay and see the doctor instead. I have returned to see same doctor 4 more times for follow ups and this thing haven't cracked a smile my way or anybody's way for that matter. I just called to asked if I need to come in to get a doctor's referral to dermatology or can he do it through the phone? She said, 'you have to come in' and hung up on me. Wow!!! Couple more visits and I can close my file with this office! If I could give this practice a negative star, I would!
    5 people found this review helpful πŸ‘

  • 1/5 Jason S. 1 year ago on Google
    I was a bit late and I can't come back for another month and my prescription ends in 2 days. My disabily benefits takes care of the monthly fees and they are charging me a late fee on top? If they let me come in then sure I'll pay it but nope they're charging me next month. I been coming here for 9months at 100$ per month and that's 900$ + they make from me as a client. I finally make one mistake by being late and I get insulted when I begged if I could please come in or within the next few days when I've seen them take in other people who were late or just walking in. Thankfully there's a place about a couple blocks away that will take me. I think I'll go there from now.
    5 people found this review helpful πŸ‘

  • 1/5 Lila R. 7 months ago on Google
    The hours here are horrible, its not even an actual walk in clinic. They rarely answer the phone and the appointment schedule is just as bad. They have one phone line and ask not to leave a message so good luck getting any help, or making appointments. Im am glad the other Dr retired he was rude and creepy.. He was kicked out of Ontario.
    4 people found this review helpful πŸ‘

  • 5/5 Connor D. 2 years ago on Google
    Great doctor, and very happy to have gone to see him. Originally went for a walk in for my finger being infected, left with a new family doctor. He's very to the point and won't just give you what you want or tell you what you want to hear. He'll tell you what you need to hear, and give you proper treatment for it. Amazing doctor and I'm convinced all these bad reviews are people that just want to hear themselves and have doctors just give them pills for whatever they need. I recommend him to anyone who's looking for actual help, and not just be justified with what they've read on Google.
    4 people found this review helpful πŸ‘

  • 2/5 Justin L. 4 years ago on Google
    Doctor O is a great doctor no qualms with him for him it's would be 5🌟 but his receptionist is a total loss in this clinic, she never answers the phone, she hangs up on you, doesn't do her job at all well. I need a special authority on a life saving medication and the forms were faxed to the office 3 weeks ago and she has excuse after excuse why it's not been looked at and she is very rude to Dr O's patients that need to see him for very important meds. She is the reason this is a 2⭐
    4 people found this review helpful πŸ‘

  • 1/5 Michaele M. 1 year ago on Google
    This is not based on one experience but multiple over just few months . The receptionist is rude, interupptive, unprofessional, apathetic. I've been with DrOosterholt for over a decade despite him also having had one bad receptionist that he replaced at the end before retiring with a great one but she no longer works there because of this new doc (having to bring his own receptionist) his receptionist is very rude, tactless and unprofessional. She lacks mannerism and is disrespectful. This New doc is impossible to get hold of, doesn't take much apointments, to see him at least wait 2-3 weeks, his receptionist is the worst of all. I will be looking for a new doc now.
    4 people found this review helpful πŸ‘

  • 1/5 Juanita H. 1 year ago on Google
    New Dr is never there never returns calls. Says open on a Saturday but can never get through on the phone just goes to voicemail ridiculous. Have chronic neck pain due to compressed bulging discs have cancer but the new Dr doesn’t seem to care or realize the pain he’s causing my husband. Time to look for a new Dr. πŸ€¬πŸ˜‘πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž
    3 people found this review helpful πŸ‘

  • 5/5 baleenmorning 1 year ago on Google
    This practice has a new doctor as Dr.oosterholt retired. He took me on as a patient even though he didn't need too and really saved me a lot of stress and anxiety. He's super professional and seems to actually care. If he ever accepts new patients, I'd highly recommend him as he has a good sense of humor and makes appointments a breeze. The new receptionist always went above and beyond for me as well. <3
    3 people found this review helpful πŸ‘

  • 1/5 Byron H. 3 years ago on Google
    Well maybe as a walkin clinic with a simple thing this doctor maybe good. DO NOT USE HIM AS YOUR REGULAR DOCOTOR. Months and months of having to fight with him over getting the proper treatments, having him tell me I am a hypochondriac, feeling worse and worse after each visit. The doctor only cares about turn over of patients and doesn't seem to care about the patient. He loves to interrupt you and doesn't seem to actually want to listen to your symptoms. Lastly, thankfully I went and got a second opinion from a different doctor, needless to say Dr.Oosterholts not caring, just about killed me due to the drug concoction he had me on.
    2 people found this review helpful πŸ‘

  • 5/5 Renz Patrick T. 1 year ago on Google
    I'm so glad the old doctor retired. Dr Adrian Oosterholt was unnecessarily rude and condescending towards my family and I, and a lot of his other patients shared that experience. The new doctor is professional, understanding, and very knowledgeable. He takes the time to answer your questions fully, and addresses any medical worries or concerns you might have. If you are looking for a new GP, I highly recommend Dr Ali Sarabi. He goes above and beyond the typical doctor duties. He makes you feel heard, books appointments to check up on you, and genuinely wants you to get back to full health. I couldn't ask for a better family doctor.
    2 people found this review helpful πŸ‘

  • 5/5 Joann C. 1 year ago on Google
    It was my first visit, and the receptionist was so lovely calm and good natured,i’ve received excellent care. And wait time has always been surprisingly short. The clinic is clean and modern, it was a pleasant experience and for sure i will be back on the future.
    1 person found this review helpful πŸ‘

  • 5/5 Tatiana R. 7 months ago on Google
    Dr. Sarabi is a wonderful docter. He has been our Family Doctor for the past 4 years. He is very knowledgeable and straightforward. Thank you so much for taking good care of us!
    1 person found this review helpful πŸ‘

  • 5/5 Jackie G. 3 years ago on Google
    I always get the very best care from Dr. Oosterholt, he is always bang on with his information and I feel like he really cares about my health and providing the very best advice possible. Never feel rushed out like other doctors I have seen in the past. Thank you Dr. O


Call +1 604-549-9959 Open on Google Maps

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