Ocean View Funeral Home & Burial Park image

Ocean View Funeral Home & Burial Park

Memorial park Cemetery Funeral home Cremation service Funeral director Mortuary

👍👍 Well kept cemetery grounds all year round, even in the fall. Reasonable prices and variety of post-death services to accommodate for cultural differences. Good spacing between the pricier lots and the more generic pedestrian graves. Areas inside can look homogeneous so it would serve well to rememb... People often mention funeral, Ocean, View, family, staff, service, professional, time, services, recommend,


Address

4000 Imperial St, Burnaby, BC V5J 1A4, Canada

Website

www.dignitymemorial.com

Contact

+1 604-435-6688

Rating on Google Maps

4.40 (123 reviews)

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Featured Reviews


Frequently mentioned in reviews: funeral (21) Ocean (20) View (19) family (15) staff (13) service (11) professional (10) time (10) services (8) recommend (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Charles G. 1 year ago on Google
    Well kept cemetery grounds all year round, even in the fall. Reasonable prices and variety of post-death services to accommodate for cultural differences. Good spacing between the pricier lots and the more generic pedestrian graves. Areas inside can look homogeneous so it would serve well to remember the specific area in which a loved one was buried for future visits.
    3 people found this review helpful 👍

  • 5/5 Johnny G. 8 months ago on Google • 453 reviews
    Nice well kept cemetery. Lots of ducks around enjoying their day. The staff does a good job with the burials. Top quality this lot. The buildings are clean and tidy. Office helps you find a spot if you forget. The old building looks great and has a lot of stained glass inside. Lots of trees around for some shade. Lots of people walking through with their dog.
    1 person found this review helpful 👍

  • 5/5 Narges G. 10 months ago on Google • 30 reviews
    Working with Renata Steele to sort out the needs for future funeral arrangements for my dad and mom, who are still with us(thank God), it's a great experience. Her understanding, professional behaviur, and punctuality is amazing. She followed up with me even after everything is done. We build a relationship, it wasn't only doing business. I am so grateful to met her and she helped me to do all the arrangements.
    2 people found this review helpful 👍

  • 5/5 amy n. 2 years ago on Google
    Oceanview Funeral Home staff are experienced, professional and so pleasant to work with. They fully understand what you are going through and will kindly guide you through the entire arrangement process. Absolutely no complaints about them and I'm sure my dad would've been happy with how his funeral / celebration of life turned out. Highly recommend them.
    2 people found this review helpful 👍

  • 5/5 Cori W. 1 year ago on Google
    From the initial consultation to the booking arrangements and finally, to the small, private ceremony, the staff went above and beyond to make my family feel comfortable and well cared for. We could not have asked for anything better. We truly appreciated the professionalism from all of the team at Ocean View. They made the process seamless and we were very grateful for that.
    2 people found this review helpful 👍

  • 1/5 teddy h. 1 year ago on Google
    Change of policy without notice and without prior notice that if funeral preparations are not done with them (they are almost twice as expensive as other comparable funeral homes), there is a $500 witness fee that is charged just to schedule a time to place the urn into the plot. If you forego the witness fee, then they do not guarantee time/date of Niche Interment. I feel this is very disrespectful to the deceased and our time and I would think twice about using their services!!!!
    1 person found this review helpful 👍

  • 5/5 carolyn l. 1 year ago on Google
    All the staff are caring and professional. The services are warm and loving. Very impressive! Special thanks to Carson, Rebecca and Kevin for their kindness and patience.
    1 person found this review helpful 👍

  • 5/5 Jerome L. 11 months ago on Google • 11 reviews
    We used the services of Ocean View Funeral Home in February and May of this year. Carson Jordan, Korey Yu and their teams did an outstanding job both times. Their planning and attention to detail were delivered with a caring and sensitive approach and excellent communication. The May service was impacted by events outside of Ocean View’s control but they pulled out all the stops to ensure that the service and burial were not affected. Highly recommended!

  • 5/5 David W. 4 months ago on Google • 10 reviews
    Dave Clarke did a great job, as did the staff at Ocean View, Grounds staff etc. The grounds person assisting at the site did a great job of making sure the area was as well prepared. Drying the seats, its started to snow a little and was blowing under the cover Ocean View provided, to make sure those who wanted to sit could as they arrived. Good job! Dave offered great service and at the time of inurnment, keeping the family's needs paramount, made a last minute suggestion which relieved even more stress for us and was very well received. Good job Dave! Mom's at rest and proved so much that pre planning eliminates so many challenges, so much stress when the day comes for us to say goodbye to this world.

  • 5/5 David L. 4 months ago on Google • 5 reviews
    Funeral director and staff were professional and meticulous. They helped me plan and execute our service in less than two weeks. I didn't need to waste time following up, which allowed our family to mourn properly.

  • 5/5 Teresa H. 11 months ago on Google • 4 reviews
    I wanted to thank Dean at Bell funeral chapel for his most professional and compassionate care and help through hosting my father’s funeral. He was very helpful in every way, and I wanted to thank him for his excellent services. He made this very difficult time for our family as easy and professional, and took on everything with all his compassion. Thank you Dean

  • 1/5 Christine H. 1 year ago on Google
    This is a review about the cemetery business and not about the site as a place to visit. I called the cemetery about 1 month before I needed a site for a family member. They didn't return my calls after the initial contact. I discovered later, that if I had made arrangements before the family member died, I would have been entitled a 20% discount which translates to a few thousand dollars. Then when I was finalizing the contract over a few days, they told me that the price went up in the interim. They would not honour the price they quoted me. Very dishonourable: to quote a price and then within days raise it when the contract was in process and without warning. For $140, they are willing to throw away their honour. If it weren't for the location which was desirable for personal reasons, out of principle, I would have walked away and never do business with them. Obviously the company's priority is their bottom $$$ line, and not about providing a quality service.

  • 5/5 Roy P. 1 year ago on Google
    Ted and the staff were very professional and sensitive to our feelings. Years before my Father passed away we planned the major framework of the mass, entombment and reception. I would recommend pre-planning the event and can share that our experience of that day was as good as it could be.

  • 1/5 TripleA F. 10 months ago on Google
    We are a flower shop. We always called the office to check the funeral time. They used to help. However, it looks like they have new employees in the office now. The staff only helped us to check today's funeral. She doesn't want to help us to check the future services. It's really unprofessional.

  • 5/5 Gianni O. 1 year ago on Google
    Dean, Donavan and Tony are a class act and such professionals at what they do. For a day that’s not easy for families these gentlemen put your mind at ease. Highly recommended for anyone loosing a loved one.

  • 5/5 Patrick O. 1 year ago on Google
    My wife passed away mid december, no other funeral home was able to accomodate the funeral until after Christmas. Ocean View Funeral Home made it happen for us. They are very efficient and professional in every aspect.

  • 5/5 Starlet M L. 1 year ago on Google
    I would like to say Carson Jordan was exceptional with our family from our first telephone call regarding Mom's passsing. She was kind, honest, helpful, clear with information and genuinely compassionate. Our family truly appreciated the care she showed in providing us with a very lovely service for our Mom. Thank you so much.

  • 5/5 John A. 1 year ago on Google
    During our time of grief, Bell and Burnaby funeral chapel was there to help us through this difficult time Their compassionate and thoughtful staff made my dads passing a little more bearable , I highly recommend their services

  • 5/5 Manuela R. 1 year ago on Google
    Thank you to Gary and the team at Ocean view for making our day the most bearable possible. All was taken care of as we wished and we were at ease during the challenging day. Thank you

  • 5/5 Karen G. 1 year ago on Google
    Outstanding end-to-end service...everything set up as planned and any last minute adjustments or things I forgot, was handled quickly, efficiently, and with a positive, can-do attitude. I would HIGHLY recommend Ocean View any day to anyone.

  • 5/5 Maria P. 1 year ago on Google
    We had very good experience dealing with Ocean View, specially Anna, all our questions were answered, Anna made sure everything was arranged in timely manner, we would recommend Ocean View to anyone who is looking for final rest for loved ones.

  • 5/5 susan d. 1 year ago on Google
    Very professional and caring team at Oceanview. They handled my mother's celebrantion of life, internment and recwption. Everything went very smoothly. Our wishes as well as my mother's wishes were reapected. I would highly recommend Jennifer and Jenny. They are very caring people. Thank you

  • 5/5 cecilia T. 1 year ago on Google
    Like to compliment Kory for taking care of my brother’s funeral and the details of shipping my brother’s ashes back to Ocean View. Also the recent help he had given my friend who bought a niche at Ocean View. We like to say thank you, Kory! You are highly recommended.

  • 1/5 T 1 year ago on Google
    My grandma passed away recently and had bought a plot of land at Oceanview many many years ago. The funeral home provided a phone number for Bob Barker. When I called Bob to set up an appointment to go over the paperwork and whatever else was needed, I asked if there was anyone that spoke cantonese that can help us as my mom and aunt are not fluent in english. He said no. So I asked for a translator, he also said no. When we got to the appointment he seemed to want to upsell us on everything. They only cared about the bottom line. At the end of the appointment we were told we needed a follow up appointment regarding headstone and again I ask if there was a cantonese speaker to help. And what do you know he brings in a Cantonese advisor. He sang her praises saying she’s the best. She’s very knowledgeable and helpful. My question is why was she not brought on during the initial appointment that would have made things go so much smoother and easier. If it wasn’t for a pre-purchased land at Oceanview, I would have avoided it at all cost.

  • 5/5 Nicole Vander h. 1 year ago on Google
    I highly recommend Ocean View. Rebecca was absolutely amazing every step of the way and we were all blown away with how she possessed such compassion and kindness during this hard time for our family. We all could tell she genuinely wanted to ensure that each one of us felt supported and taken care of throughout this process. Her calm and compassionate demeanour really helped ease the hardship of the funeral day for my Nonna. We are all very grateful for Rebecca and the rest of the staff that were there today throughout my Nonna's funeral. Thank you!

  • 5/5 Erica T. 3 months ago on Google • 2 reviews New
    I recently had to arrange for the funeral of my father. Ocean View made the process clear and simple, and pretty much free of stress. I appreciated the professionalism and empathy of the staff in the preparation stage as well as on the day itself. I feel that the funeral unfolded beyond expectations. In my grief, I had prepared two slideshows on Powerpoint, but discovered only the night before that Ocean View didn't have this capability to display the presentation while I read my eulogy. Despite this, the Funeral Director was able to work with my husband to present my eulogy in a seamless way. The guests were very impressed as well. Following the funeral, we had a reception on-site. The catering was well done, reflecting both western and Chinese food. At the burial site, it had stopped raining, and instead of waiting for another day to set the marker, they were able to do everything that afternoon. I was so grateful that Dad would be with Mom and that it was all completed. Overall, I found the experience very positive and I feel a sense of calm and dignity when I visit the cemetery.
    1 person found this review helpful 👍

  • 5/5 Joe C. 9 months ago on Google • 1 review
    During this difficult period, the Ocean View Burial Park provided my family with exceptional service. Michelle, the Funeral Director, was extremely respectful, empathetic, and patient with my family. All the staff who supported with the funeral from the initial consultation, early viewing of the body, and the funeral itself were punctual, professional, and understanding. Communication between my family and Ocean View was also seamless as they were very flexible and accommodating with our family traditions. We want to thank Michelle and Ocean View Burial Park for their kindness and expertise while hosting my Mother’s funeral. There is no doubt that we will continue to support and refer family and friends to Ocean View. Thank you for creating a safe space where our family and friends felt comfortable in saying our last goodbyes.

  • 5/5 Michael-Don B. 10 months ago on Google • 2 reviews
    The folks at Ocean View were so kind, accommodating, and honest. There was no pressure or attempts to upsell, but were straightforward with the pricing on services we asked about. Deep appreciation and gratitude to Chanelle, Sammy, and Geoff for their efforts in looking after our mom, and their service to our family.

  • 5/5 maria g. 5 months ago on Google • 2 reviews
    Our service with ocean view was a very welcoming experience. They provided wonderful service and were able to help us with the arrangements for my fathers burial.


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