5/5 George G. 5 months ago on Google
I
recently
spent
three
night
ls
at
the
Waldorf
Astoria,
and
my
third
stay.
I
cannot
recommend
this
property
highly
enough
and
what
made
it
so
special
are
the
team
working
there.
I
was
greeted
by
a
really
lovely
lady
called
Sophia
in
reception
who
made
sure
everything
was
perfect
and
made
me
smile
after
what
was
a
busy
week.
I
had
a
drink
at
the
bar
and
met
extremely
friendly
staff
who
were
so
nice,
gave
recommendations
which
was
a
great
welcome.
The
room
which
I
was
allocated
was
a
grand
suite
which
was
a
significant
upgrade,
which
was
extremely
well
appointed
and
I
would
describe
as
‘cosy’,
however
with
this
lovely
gesture
from
the
hotel,
strangely
I
actually
preferred
the
room
on
my
previous
stay
which
seemed
brighter,
airier
and
slightly
more
modern,
it
might
have
been
the
ceiling
height,
but
was
a
minor
difference.
The
beds
are
extremely
comfortable,
housekeeping
was
great
as
always,
the
bathrooms
are
very
well
appointed
with
great
full-size
amenities
so
overall
the
room
was
excellent.
The
personal
assistant
arranged
an
Apple
TV
for
my
room
as
the
TVs
weren’t
‘smart’
so
problem
solved
in
about
5
mins.
I
ate
in
the
restaurant
and
my
waitress
who
was
also
called
Sophia
was
so
attentive
and
somehow
was
able
to
read
my
mind
as
to
what
I
wanted
making
for
a
brilliant
dinner
-
thank
you.
The
pool
deck
is
particularly
nice
as
it
is
not
too
busy
but
the
staff
are
amazing,
and
really
take
care
of
you,
beds
are
plush
and
the
towels
and
water
service
were
excellent.
The
reception
team
upon
checkout
were
equally
charming
and
understanding
and
I
gave
them
a
tiny
piece
of
honest
feedback
and
I
wasn’t
looking
for
anything
but
they
remedied
my
feedback
immediately
and
I
left
surprised.
I
cannot
recommend
this
hotel
highly
enough.
Thank
you
to
the
team
who
made
the
stay
extra.