Caravelle Hotel image

Caravelle Hotel

Hotel

Laid-back rooms in a modern hotel featuring 4 eateries & 2 bars, plus an outdoor pool & a spa. People often mention hotel, staff, service, room, great, stay, location, good, breakfast, rooms,


Address

19-23 Lam Son Square, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam

Website

www.caravellehotel.com

Contact

+84 28 3823 4999

Rating on Google Maps

4.50 (3.5K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (69) staff (44) service (41) room (41) great (33) stay (33) location (30) good (30) breakfast (25) rooms (24)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Mathew B. 2 years ago on Google
    Over the last three weeks of being in Vietnam I have stayed at this hotel three times. The hotel facilities and location are great hence why I have stayed here however the service is subpar and I do not recommend this hotel based off the service from front office staff. I have found all of the doorman and kitchen staff very good and customer service focused however I’ve encounter many issues with other staff. On my second stay I called and confirmed for an airport transfer and followed up with an email however nobody arrived to collect me from the airport. When I raised this with the staff the girl at the front desk didn’t seem to care too much and just said “oh sorry”. In addition to this whilst lining up to check in the staff member asked me to take a seat and then continued to serve customers that had arrived after I did. Further to this on the last two check ins the staff member did not provide me with the QR code to utilize the hotel app. On my second occasion when I was talking with the doorman I raised the QR code issue and he rectified it immediately which was great. Finally on my last stay the room that I booked had a checkout of 3pm. When I asked to extend this check out the front office staff informed me they could extend my check out until 3:30pm and I would be required to pay for a half day charge for the additional time requested. The service at this hotel is not up to 5 star standard and I do not recommend this hotel based off the service level provided. There are many other hotels in Saigon with an excellent service reputation.
    7 people found this review helpful 👍

  • 4/5 Mo Q. 1 year ago on Google
    Breakfast is not free. Front desk offered $50 USD to add it per day.. We’re told can save 250K if we don’t use the mini bar, but the minibar was empty when we got to the room lol Shower looks amazing. Only problem is Water doesn’t drain right Hotel staff and rooms are amazing, location is perfect in D1. Just the pool is average with pricy drinks, just take your own 😆 pool side.
    7 people found this review helpful 👍

  • 1/5 R 3 years ago on Google
    As customers, we have the right to share the reviews on the food and service that were paid for. But hotel staffs would be unhappy and bad-mouth if we point out their mistakes :) I wonder how you'd feel if you come to another hotel or restaurant and you're treated like that. In case you don't want to receive more negative reviews, just withdraw your brands out of these social network platforms.
    6 people found this review helpful 👍

  • 3/5 Shanel 1 year ago on Google
    Mixed feelings about this hotel. On the first night we were given an old and outdated room, the handle on the wardrobe broke off in my hand and the room had a damp carpet smell. We complained and they moved us to another room which was nice. However for a 5 star hotel, the service is far from what it needs to be. It isn't hospitable, staff aren't very friendly. it can feel like at times they are selective who they want to go above and beyond for. However when our flight was delayed we could go to a floor and have a shower to freshen up and wait for our pick up, which was really nice and appreciated. The rooms are big and very well equipped, they have a have great tea and coffee facilities per room which is replenished each day. Breakfast is average at best. Location is the best part of the hotel, very central and close to main streets. if you stay here the rooftop bar is great ,we enjoyed the views from there.
    4 people found this review helpful 👍

  • 1/5 Hoang Linh N. 3 months ago on Google • 103 reviews New
    I joined a party with the team on December 22 here. Due to work reasons, some of our team arrived late and had a bad experience. There are no staff members who care about the guests. The quality of the food is not good, the taste is not as good as last year. The dishes we ordered were not brought out. In addition, used dishes were not removed, we had to ask many times to have a spoon and fork to eat. At 9:00 pm, restaurants almost want to close even though service hours are until 10:00 pm. A bad experience and I will never come back here and advise my friends to stay away from here.

  • 2/5 snow s. 10 months ago on Google
    Personally, this hotel was substandard. First of all, the service was horrendous. The staff lacked common sense. I Booked the hotel months in advance, we initially booked for a group of 4. However, once upon arrival, they have booked two completely different rooms on separate floors, being a huge inconvenience. Furthermore, the rooms had a funny smell, sort of like pee to be honest. However, being in the middle of district one, it has a good location around the city centre, though totally not worth it for the price.
    3 people found this review helpful 👍

  • 4/5 Graham B. 4 months ago on Google • 79 reviews
    Looks 5 star but several times we experienced very slow service. Too large and too busy to be a hotel of my choice. Seems to be used by many tour groups. OKish stay as part of a group itinerary but would select a smaller more atmospheric hotel if I had been making my own arrangements. Rooftop bar and residents lounge have good views across the city

  • 5/5 MaRiLYn T. 2 months ago on Google • 71 reviews New
    My 1st trip to Vietnam and I'm glad I chose this hotel. Their service was excellent and the captivating design which was a collaborative effort between two architects, French and Vietnamese. Room is clean with a beautiful city view. Strategic location, within the luxury brands and attraction places. The only issue is their water pressure is not strong enough and not stable. The pressure keeps going high and low and the temperature is hot and cold which makes it hard to bathe. Hope they can fix this issue.

  • 1/5 Anjika P. 1 year ago on Google
    Horrible scam! Room was dirty, shower won’t drain, sheets were stained. No menu in the room! Empty minibar! 2:15AM and no clean bed to sleep in. AVOID THIS PLACE. Just fancy infra and good location but hollow experience.
    2 people found this review helpful 👍

  • 1/5 Mathew H. 10 months ago on Google
    We were told by staff no more umbrellas for guests, they were all out. So much rain in Ho... I too question the 5 star rating, 3 star in Thailand had umbrellas in the room... And I should also mention when I complained about the umbrellas we got a call saying they needed more deposit. We had paid the room in advance and a large deposit and were being questioned about money for extras. Most civilized hotels trust their guests know what they're doing and don't feel the need to check at every turn if they can afford restaurant bills or additional services when charged to the room... It seemed to be a lot of work to stay there, to manage hotel staff and expectations...
    1 person found this review helpful 👍

  • 5/5 Steve P. 9 months ago on Google
    Great staff. Pool area is also very good with good pool bar. Signature lounge staff were amazing and can’t speak highly enough of them, definitely made our stay more enjoyable. Should add the rooms are great highly recommend
    1 person found this review helpful 👍

  • 3/5 Adam W. 1 year ago on Google
    New years trip. Hotel is nice, with an interior finish level as expected for the price point. Breakfast had more than enough variation. The actual new years party was rather atrocious with incredibly loud music and an outside buffet. No water or coffee available (not sure why it wasn't served). Biggest negative was that you can't see the fireworks from the roof! We ate dinner, left to wander the streets, came back for drinks at midnight, then left again to see the last half of the fireworks from the street. Don't go here for new years celebration!
    1 person found this review helpful 👍

  • 1/5 N T. 1 year ago on Google
    Not recommended! It’s old. Bad service , not hospitable. Poor technology and staff not helpful.Make sure you have enough cash to pay when your card have issue. Because they don’t have Tap Pay as their technology still poor as HOSTEL, kinda tech illiterate! can’t catch up with some small stores on the street. It will be 2023 soon but stay in this” 5 stars hotel” make me think I’m in years before the War2. I recommend for everyone Park Hyatt or Sheraton or somewhere else. Better service and be happy. I have been this Hotel before few times and was happy with it but not this time as their service going down too! Thank you for serving me like I should better book another hotel 🙂🙂
    1 person found this review helpful 👍

  • 5/5 Jenny H. 1 year ago on Google
    Great hotel, spacious rooms and bathroom is massive. Hotel staff are nice and very helpful. The club lounge is also nice as well serving food and refreshments all day. Buffet breakfast has a great selection, one of the best I've had. They also have gf bread.
    1 person found this review helpful 👍

  • 1/5 Joel M. 2 years ago on Google
    Don’t bother going until they stop demanding check-in for entry ! Such a nice place with draconian requirements!
    1 person found this review helpful 👍

  • 5/5 Noel N. 2 years ago on Google
    The only word I can think of to describe it is EXCELLENT. Great breakfast buffet. Special mention to the housekeeping service. They always take care of the rooms and guests' needs very well. We enjoyed our stay here. Update: 03/05/22 We stayed again during the Reunification Day & Labor Day holidays. Even during the high occupancy, the service was excellent and very consistent. We had a great time. Thank you!
    1 person found this review helpful 👍

  • 5/5 Catherine C. 1 year ago on Google
    Love the location of this hotel. There was an error made by front desk staff during check in, I feedbacked via a general email. The Director of Room has personally responded and make specially arrangement to rectify this error. On the 1st night, my friends were unwell and I have to send them to hospital. The staff were very helpful and fast to respond to our request for help. The housekeepers also give a special attention to check out on my friends to see they needed anything on the next day morning. This is definitely the only hotel that I will choose for our next trip to Ho Chin Minh! Thumbs up for this great team!
    1 person found this review helpful 👍

  • 5/5 Keifer J. 3 years ago on Google
    Vietnam is known for its hospitality and tourism, and this hotel felt like it took vietnams reputation and decided to exceed it. You don't get this quality of an establishment for this price in the US, this felt like a $600/night hotel. The piano lounge and bar on the bottom floor was impeccable. The front desk staff were exceedingly polite and helpful. The concierge was highly knowledgeable and gave great advice and set up tours for us even after his own hours to make sure we had a great time, and the tours exceeded our expectations. The location is great, the pool is wonderful, I had an excellent massage here, the rooftop bar is historic and a great place to sit. Whats more to ask? Especially not at this price. The rooms were impeccably clean and well set up, but we were barely ever there because this hotel is right in the center of the city, so we were always pulled outside. Highly recommend staying here.
    1 person found this review helpful 👍

  • 5/5 H S B. 3 years ago on Google
    Everything is great. The staff members are attentive and professional. The newly renovated room on the 7th floor is spacious and pleasant to stay.
    1 person found this review helpful 👍

  • 5/5 PL H. 2 months ago on Google • 16 reviews New
    Stayed at this hotel in Sept 2023. Lovely hotel with good firm bed and fantastic rainshower water pressure. Concierge team is marvellous with helpful tips and suggestions. They were extremely helpful and friendly. The restaurant serves a wide selection of breakfast items and seafood for dinner buffet.

  • 3/5 Shadi S. 4 months ago on Google • 6 reviews
    My partner and I stayed at this hotel for 3 nights - such an exceptional location but we had different views for the hotel. The rooms are carpeted and our room in particular smelt really bad due to poor ventilation and carpet not being cleaned regularly. The in-room dining and housekeeping staff were great but the front desk staff did not provide 5 star service on the few times we had interactions with them. Overall, this hotel could use some renovations to their rooms, train their front desk staff to provide better service and find a larger space for their breakfast buffet, as we arrived at 8am and many guests (including us) were moved to another area to have our breakfast.

  • 5/5 Jaime C. 3 months ago on Google • 3 reviews New
    One of the top hotel in Saigon. Best location in District 1, across the street from the Park Hyatt Hotel. Superb service. Renovated rooms, clean and comfortable. 5 star experience. Breakfast buffet is very complete. I highly recommend it and will return there on my following trips to HCMC.

  • 5/5 Julie I. 1 year ago on Google
    The room was lovely... the bed was so comfortable!! Shower was amazing... Pool was enjoyable but maintenance work was so loud at times, which interrupted the chance to relax. Pool closed for hours due evening event, but did not male sense to close so early eg. 12 midday for 7.30 event ?? Gym looked good but both spin bike & treadmill were not working very well... People were so respectful & accommodating. Food was amazing at Signature lounge !! Still enjoyed our stay...

  • 5/5 PocketTourer C. 8 months ago on Google
    Google reviews once again proved its value as our stay at the Caravelle far exceeded our expectations. The hotel was centrally located and within walking distance from most major city attractions. The rooms are well appointed and comfortable. Every thought put in to ensure that your needs are met. It even had a HDMI outlet on the desk to connect the TV to the laptop. Room service was excellent with a nightly round to offer topping up of any requirements like drinking water, coffee or turning down our beds. There was a filtered water station on the floor to top up our bottles. Hotel staff were attentive and caring. This is a definite recommend.

  • 5/5 Ellen J. 7 months ago on Google
    I was in HCMC for medical and had already been in the city almost 3 weeks, at 3 different hotels. Rather than just book & hope the photos did the hotel justice, I took a GRAB taxi and was given a tour by Anh from reception. I was impressed by the rooms, inclusions, amenities and facilities. What I loved was being warmly greeted by all staff, like I was a member of their family. I stayed 9 nights before flying back to Australia. The highlight for me was the Signature Lounge which is wonderfully quiet with honestly, the best most caring staff ever. Every day 5.30-7.30pm there was a beautiful buffet of canapes & drinks. It gave an opportunity for fellow guests & long term expat residents to get to know each other & share their stories. I was super grateful to meet Mr Jeff who happily shared his knowledge & experiences living in Vietnam. The evening buffet included some exquisite deserts, crab balls, mini chicken kebabs, duck with beetroot & cream cheese (I think), vegan options, cheese, fruit & bread. The hotel itself I likened to having the grace, style & majesty of The Titanic where everything was meticulously clean, the staff the most attentive I had experienced. I loved the location because it was outside of the crazy busy bustle of the Ben Thanh Market area where everyone is try8ing to get you to have a massage, or put money in a hat, or take a tour with an unofficial tour guide. Located opposite the Opera House, close to big shopping centres if you like designer shopping. To summarise my stay, I loved the experience so much, I'll be staying on my return visit next year. Thanks Team Caravelle for making my stay special x

  • 5/5 Liam G. 7 months ago on Google
    Very nice hotel, all beautifully decorated and a fantastic venue for a couples getaway. Location is right in the heart of district 1 only a 10 minute walk from the sky deck viewing and loads of rooftop bars for some drinks.

  • 4/5 Alok M. 8 months ago on Google
    Great location in the heart of downtown Saigon. Also well meaning and courteous staff. They seemed to be struggling with the load and appeared understaffed. The manager explained that they hadn't got back trained staff enough post COVID so were struggling with capacity. It was a bit cramped and congested and it took longer than other places we had stayed in on this trip. In general Saigon was more crowded and congested than the rest of Vietnam and people a bit more stressed than in other places but they still tried their best.

  • 5/5 김현찬 9 months ago on Google
    Trung is absolutely amazing guys. Please treat him as treasure because of his professional skills. The room is good and the breakfast is fantastic. I like Pho so much. Thank you Trung, this stay is superb and I will come back soon.

  • 5/5 Aghil j. 9 months ago on Google
    It is simply the best; very friendly staff, best location, best service and very good room and view. I was amazed to get this outstanding hotel with a very good price! I would highly recommend it!

  • 5/5 Michael V. 9 months ago on Google
    We was greeted by Mr Trung and was shown a variety of room packages. His so professional and calm in his approach after 5 years we are convinced to stay here again.. He also speaks in English very comfortable. This is totally worth the stay and Mr Trung, Charmie & Khanh suggested try out seafood buffet.. We all 5 people agreed to try this amazing delicious seafood buffet.. Absolutely worth to visit Caravelle and ask for his room package for romantic getaways.. perfect..🌹🙏

  • 5/5 Linh C. 3 months ago on Google New
    Good location, close to central of the city, room clean and full of amenities. Service was excellent. If you happen to spend a few nights here, this is the place to go. They have free buffets breakfast with variety of food from eastern to western. Check out @12.

  • 4/5 Joe T. 7 months ago on Google
    Great hotel, good location, decent food and beverage and service. Room are newly refurbished and very clean and functional. Excellent in-room especially bathrooms amenities.

  • 5/5 Ruth C. 6 months ago on Google
    LOVED this place, class act, amazing comfy cloud-like beds, smart TV, pool is great, marble bathrooms, spectacular breakfast, spectacular location, sound staff... especially love the dawn concerts at the Opera House!! If you're tired..be aware.. 11th floor still got the sound but made me get up and go wander at 7am!! Brilliant, stay here.

  • 5/5 Sam B. 7 months ago on Google
    Awesome hotel in the heart of Ho Chi Minh City. Everything is on your door step so you can literally walk everywhere without the need of a taxi. If you do need one there’s always one waiting outside. The buffet breakfast was amazing and had a large variety of different foods to choose from. The staff are very attentive and go out of their way to make your stay special. A special call out to Trinh who made our stay there a memorable one. I’d recommend to try Vietnamese coffee at breakfast if you’ve never tried Vietnamese coffee before and be sure to try their amazing spa treatments too.

  • 3/5 Jimmy T. 6 months ago on Google
    Pros- location, casino, food was A+, restaurant was amazing. The doorman was nice. Cons- the reception was not very friendly and the staff. I really didn’t have that professional 5 star experience like i did around THIS area… Other than that the service being not there. I really did enjoy staying here if you can get past that.

  • 5/5 David 6 months ago on Google
    Classy hotel right in the middle of all the action. You cannot ask for a more central location. Signature lounge was worth it. Sipping our wine and just watching the night come to live is spectacular. This hotel has got some great history. We visited a few hotels whilst we were there for our next trip. None as impressive and romantic like the Caravelle. There's a movie call the Greatest Beer Run Ever that features this hotel. Across the hotel is the Opera House now showing "AO Bamboo" do yourself a favour and watch this show it's amazing. So many good restaurant only walking distance. The staff at the hotel we're all great. A special thank you to Nguyen Thi Kim Yuen and Huynh My Bao Tran for looking after us.Only one constructive criticism - I think wearing long pants in signature lounge can be relaxed a little bit. Perhaps long pants only after 5.30pm.

  • 5/5 Jenny W. 6 months ago on Google
    We took the suite room and had access to VIP lounge where we get a separate breakfast buffet from downstairs and enjoy free lounge drinks and canapés. The room isn’t too spacious but the design and setting is elegant, cozy and high class with antique furnishings. The service is outstanding and professional. We had a wonderful stay!

  • 3/5 Miumiumiu P. 5 months ago on Google
    Dear the policy makers here, 1. The rooms are extremely high in humidity and smell terrible. I know I know it’s a tropical region and it’s moist, but the rooms actually smell terrible and the lounge and lobby and hall way. It actually gave me a headache everyday. Thought about checking out early cuz I booked for a week but I have a lot of luggage and I’m too tired to move. We had to ask for a dehumidifier which operated 24/7 and gets 3-4 tanks of water a day. I have stayed in multiple other 5 star hotels in Vietnam and none of their rooms were this humid with the smells, even a cheap one didn’t have this issue. I can see this is a common complaint about this hotel yet nothing has been done. 2. The gym is NOT functioning. You have many treadmills but only ONE works… 3. Your hot as hotel is in a hot as TROPICAL country, people NEEDS TO BE ABLE TO WEAR SHORTS in the lounge it’s like 100 degrees. Dress code is NOT appropriate when I’m melting. 4. Service standard is different here. When I’m using the VIP lounge, everyone s super nice and friendly. When I went for dinner once downstairs, the service was TERRIBLE/non existent. I asked for some water and no one came until 15 min later and there were literally just like 3 tables. Otherwise, absolutely great location, close to literally everything. Super nice staffs. Good food in the lounge. Lobster was great, other seafood, not so refresh. DO SOMETHING ABOUT THE SMELLY ROOMS please.

  • 5/5 Gary W. 5 months ago on Google
    Nothing to fault here. After 14 days of country cycling, I decided to go to the top end of town at the Caravelle. Truly 5 stars all the way. Beautiful views of the opera house and city of Saigon. Big spacious rooms, comfortable bed with good aircon. The bathroom is well appointed as well. The roof top bar is a must visit and take time to read the bar's Vietnam war history. Excellent pool and gym facilities. Staff are super friendly and efficient. Room service is via an app which you need to download. There is also an iron and ironing board in the room. Not always the case.

  • 5/5 Jackie Phạm Tường H. 5 months ago on Google
    Old hotel but always the best service, nice room, supportive friendly staff! Centered of Saigon, next to HCMC Opera house! Walk few steps to Walking streets & parks plus all attractive shopping malls! Buffet breakfast or lunch/ dinner are delicious & reasonable price!

  • 5/5 Tony L. 5 months ago on Google
    Perfect location in District 1, extremely good service levels, clean and well decorated rooms. Truly a delightful stay at Caravelle Saigon Hotel, looking forward to the next stay.

  • 5/5 Batanguena V. 4 months ago on Google
    Perfect location, very central yet private enough not to be disturbed by noise etc.. Excellent service, helpful staff, really nice room (new wing opera view), bedding is very good, had a really good sleep!

  • 3/5 Steven V. 1 year ago on Google
    One of our rooms had a floor light on the cabinet that didn't work. The opposite floor light was faulty and flickered constantly. The minifridge door was not attached to the cabinet panel it was housed in. Staff were mostly polite and professional, except all the concierges disappeared a minute before our Grab(Uber) arrived so we had to load all our luggage ourselves at check out. Breakfast buffet is relatively small and lacking in variety. Good if you like pastries/Danishes or eggs Benedict. Location is good.

  • 5/5 Vincent L. 2 years ago on Google
    Nice environment n great rooftop Saigon saigon bar.

  • 5/5 LANYLAN L. 2 years ago on Google
    Feeling so good to back to Caravelle Hotel specially the Kara Spa at 7th floor

  • 5/5 Khoa N. 4 years ago on Google
    Beautiful hotel, wonderful staff and perfect location at the heart of District 1. Walking distance to everything, tons of eating and shopping options. Hotel staff were amazing and helpful. Rooms are large and well appointed. Rooftop bar was a little disappointing, and the pool had no view.

  • 3/5 Richard T. 1 year ago on Google
    I stay one night at Caravelle. My room is sky premium Facility: Old fashion, but acceptable. There's no bathtub for all kind of room. The sleeping mattress is too soft for me (my opinion) Place: Great. It is in the central of District 1. Close to walking street. Service: Average. There's no welcome drink, welcome fruit. I have not yet enjoyed the Bar although they offered discount. Food: Good. I enjoyed the breakfast (21$ for one person). It have included with my room. It is western breakfast. Overall: it's an acceptable visit. But the experience is lower than my expectation. I will not come back again.

  • 5/5 lixvre 1 year ago on Google
    We had an amazing buffet dinner at their restaurant and were welcomed with excellent service. In particular, Miss Kim Lien and Miss Giang who tended to our table were so attentive and were always happy to help us placing our seafood orders (which were absolutely delicious and much improved compared to our last visits in 2021). We will definitely return in the future.

  • 5/5 Tableflip 1 year ago on Google
    Very nice hotel, clean hotel rooms. Love the breakfast buffets. Everyone is so nice, and welcome . Excellent services. The girls is super cute, super kind and take good care of us. The coffee is so good, have to have it everyday. Girls name Det, Thuy, uyen and other girls are all so nice, and very helpful . Really Love the hotel service. Definitely will be back when coming to Vietnam!

  • 1/5 Đoàn Thiện Yến N. 2 years ago on Google
    Really unprofessional! I have booked 2 rooms, one double bed, and one king bed size (2 people allowed). There was no problem with the double bed room. Meanwhile, for the other king bed room, despite I have paid for all costs, which included breakfast tickets for 2 people, they only let one person have the meal and the other one had to pay an extra 1 million vnd for a ticket that we already bought. We tried to find the staff and reception to ask for a better solution, however, they were not friendly resolving the issue and acted rude to my parent. They started to blame us, said we never check or fill in the number of guests before conducting the transaction on the Booking app. Excuse me? There was no section for declaring number of people who stay in the room on booking, and some more, this is not the first time I book your hotel room on Booking!! The process was the exactly same, so the problem come from your hotel! Would not recommend this place! Not worth the money you spent and you don't deserve to be treated badly by these unskillful staff here.

  • 5/5 Isa D. 1 year ago on Google
    Absolutely love Caravelle! It’s gorgeous ambiance and everyone is so so sweet and accommodating! The breakfast buffet is our favorite with a mix of Vietnamese and Western breakfast foods. Excellent Vietnamese coffee and much love to Nhu Y who is so kind and gave amazing service throughout and with such a warm smile! Hope management sees this to give her kudos!

  • 2/5 NuStoic 1 year ago on Google
    Overrated. Great location, but the rooms are in need of attention — stains on furniture, uncomfortable bed, hair in bathroom, etc.. Outrageously expensive bar and restaurant. Most importantly, the service is not 5 star, but barely 3. This place seems to simply be resting on its laurels and gave up even trying anymore. Fortunately lots of true 5 star hotels nearby

  • 4/5 Bebe L. 1 year ago on Google
    Definitely recommend to business, family or solo traveler. They’re has the best services, great quality of foods and quiet. You can sit relax and enjoy your morning coffee and read your book in the buffet areas. The foods is at POINTS. I have 3 night at the hotel. And love to coming back.

  • 4/5 R S. 1 year ago on Google
    Convenient location as all the sights are within the stone throw away. Room is very comfortable but some dust was found on the shelf and light. Breakfast has good selection of food and yummy.

  • 3/5 Derek Havelock (Derek R. 1 year ago on Google
    We've been coming to the skybar almost every week for 2 years. Excellent music. But you always have the same answer when I ask for drinks on your list "we don't have that drink this week". Really tired of this lame excuse. If you don't want to sell these drinks, then remove them from your menu.

  • 5/5 Marzali x. 10 months ago on Google
    Good location. Good room. Friendly staffs Downpoints: Breakfast is not halal Friendly. Lots of pork mixed with other foods.

  • 4/5 Con L. 1 year ago on Google
    I was here 2 months ago and this place was immaculate. On this current trip, the air conditioning system has made the rooms smell like moisture. Other than this, a perfect experience.

  • 5/5 Agnes B. 1 year ago on Google
    The location of this hotel is so well placed, overlooking the Opera House. Our room overlooked the Opera House and although not that big, was amazing and luxurious. The toiletries were very good quality. Staff at the hotel were very friendly and helpful. The highlight of our stay was the roof top bar, Saigon Saigon - delicious cocktails and amazing view!

  • 5/5 Franco L. 1 year ago on Google
    Had a wonderful time at the Caravelle hotel! Hotel was in a convenient, central location and the room was great with a beautiful view! Hats off to the staff for keeping and returning my wife’s Hermes hat she had forgotten in our room a week after we had left! Thank you all for a welcoming and great stay and highly recommend this hotel to anyone staying in Ho Chi Minh City.

  • 5/5 Dan P. 1 year ago on Google
    One of the best hotels in the city. Great breakfast and location. Loaf music at the opera House outside at 7am is unusual on a Saturday morning even 20 floors up. Pool is good and empty in November. Would stay again.

  • 4/5 Ty P. 1 year ago on Google
    One of the best located hotel in Saigon. Rooms are good, nothing fancy but good enough. Service is not as warm and personable as it used to be before covid. Buffet breakfast is average for hotels of this price range.

  • 5/5 terri c. 10 months ago on Google
    Hotel location is in the middle of everything. I spend most of my time at Signature Lounge for breakfast and happy hours. All staffs are well train, polite and professional. Lounge staffs are especially attentive. Overall experience is excellent and will stay again.

  • 5/5 Maraya F. 10 months ago on Google
    I love this hotel! It's in a perfect location! Seevice is fantastic! Spa is great, pool area is never crowded! You have a bar next to the pool and a cold water jacuzzi! Also on the same floor you have sauna, hot jacuzzi and a steam room for free. You only have to book and pay for the massages everything else is complementary. Everything is spotless clean! Restaurant is great! The food on the 3rd floor restaurant- Reflection is amazing! Service is flawless and I love how they have a pianist every night to make your evening even more special! When he started playing the song from The Godfather movie I was blown away! Everything is in walking distance from this hotel and my personal favourite right next to it is Louis Vuitton store 🤣 every recommendation!

  • 3/5 Kim Anh P. 2 years ago on Google
    When I first arrived no one helped to bring the luggage and opened door, I feel like greeting is not as warm as other hotels. And when I checked out already and forgot stuff in room table, no one found out and contact me. Just only when I found out it myself and asked hotel they confirmed i left belongings there. Feel like the service is not really great. But anyway the rooms are nice, comfortable, just no bathtub, and less mirrors than others

  • 5/5 Lance M. 1 year ago on Google
    Second time staying at Caravelle Hotel. On our first trip we lucked out and got a corner room overlooking the Opera House. This trip we lucked out again and got a corner room but a little higher up and got a view of the Opera House and Dong Khoi/Nguyen Hue. The staff and service were great on both of our visits. Top tier service, friendliness, and such a nice and clean hotel to be in. Bright and spacious lobby and reception. Great service from the door people, reception, and housekeeping. They offer money exchange service, and their rates from what I could tell, were very good, and they don't deduct any exchange fee like an outside exchange might. The location of the hotel is just right. Not too far a walk from any tourist area/attraction. Close to Nguyen Hue walking street, Saigon Centre and Square, and a variety of street food and other coffee and food restaurants in the area if you choose to dine out. Overall a great experience and great place to stay in district 1. Highly recommend this place, would definitely stay here again and again.

  • 5/5 Mon L. 1 year ago on Google
    Love the breakfast at this place. Best hotel breakfast in Vietnam so far. The shampoo, conditioner and body wash are great for sensitive skin which I appreciate and also smells great. The bed and pillows were comfortable. I had a great stay. Highly recommend.

  • 5/5 Thomas S. 1 year ago on Google
    A friend recommended this as a great place to stay for their wedding, and they weren't wrong. Conveniently located near numerous tourist sites and plenty of food and nightlife options, you won't run out of things to do staying here. Our room, in the newer 24 story Opera wing, provided a beautiful view of the Opera House and city skyline. All the amenities one would expect in a true five star hotel were present, including spacious marble bathroom with separately enclosed toilet and shower areas. Common areas of the hotel, such as the surprisingly quiet outdoor pool and full service spa on the 7th floor, were well appointed. The breakfast buffet was varied and filling, though I'd recommend trying some street food for breakfast occasionally, if you have the time. Service was, in our experience, quite good. This was particularly helpful when we needed a place to leave some of our heavier luggage while we traveled to other parts of Vietnam for several days. The staff at the front desk agreed to store the bags for us at no additional charge. One other interesting aspect of this hotel (opened in 1959), for a history nerd like me, was its historical significance as a meeting place for foreign correspondents during the war. Supposedly, the décor of Saigon Saigon Rooftop Bar, located in the 'Heritage Wing,' remains largely unchanged since those days. With their selection of classic and modern cocktails, as well as local craft beer on tap, it's worth a visit.

  • 2/5 Black Holes E. 11 months ago on Google
    The room I've got in this hotel is same as another hotel, but the things make me don't like about this is its service, I was waiting really long to get the room, even I've order it before. Also the waitress was a bit don't care and have a reaction on me. I did read some comment on internet but it's feel like some of them are pay to do that, most of the thing they said I don't feel it right, I don't blame anyone but that's my idea. Thank you!


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