1/5 Rob J. 5 months ago on Google • 124 reviews
WARNING....
THIS
IS
NOT
A
4*
HOTEL.
In
reality
it
is
a
1*
Hotel
with
1*
service
at
a
stretch.
I
think
they
may
have
2
or
3
renovated
rooms
in
the
hotel
so
that's
why
there
are
some
good
reviews.
I
got
to
experience
2
small
dirty
poor
quality
rooms
so
my
opinion
is
as
follows....
I
stayed
there
for
4
nights
with
my
wife
and
2
year
old
daughter
expecting
a
nice
relaxing
time,
and
being
taken
care
of
by
the
staff.....
The
afternoon
we
arrived,
we
got
to
the
hotel
after
16:30
to
make
sure
that
our
room
would
be
ready.
After
making
our
way
to
reception
we
noticed
the
grass
around
the
pool
needed
cutting
and
the
swimming
pool
was
green
on
the
bottom
with
leaves
floating
and
also
on
the
bottom.
It
had
obviously
not
been
maintained
for
several
days.
We
arrived
at
reception
and
checked
in.
We
told
reception
about
the
condition
of
the
pool
and
they
said
the
pool
was
clean.This
really
disappointed
me
as
our
intention
was
to
spend
every
afternoon
relaxing
by
the
pool
and
swimming
with
our
daughter
who
loves
the
water.
(We
didn't
spend
1
afternoon
by
the
pool
because
it
was
not
clean
and
uninviting.
On
the
day
we
left
they
cut
the
grass
and
cleaned
the
pool....
Unbelievable.
Surely
this
should
have
been
cleaned
on
a
daily
basis.)
We
then
went
to
our
room
and
found
bedding
and
towels
laying
on
the
floor,
it
had
not
been
cleaned.
Also
it
was
missing
a
cot
for
the
baby.
We
returned
to
reception
and
they
moved
us
to
another
room.
We
asked
about
the
cot
and
they
said
they
had
no
information
about
the
cot....
(I
had
requested
it
2
weeks
in
advance
and
had
a
reply
from
the
hotel
saying
no
problem
you
will
have
a
cot
in
your
room.)
The
room
we
stayed
in
had
no
a/c
working,
there
was
no
mini
bar,
no
toiletries
in
the
bathroom,
and
no
coffee/tea
making
facilities.
These
where
all
stated
on
the
Web
site
as
available
services,
and
as
I'm
sure
you'll
agree
very
basic
services
available
in
the
majority
of
hotels.
We
told
reception
about
the
a/c
and
how
disgusting
the
filters
where,
they
said
they
would
clean
the
filters
the
following
day,
this
never
happened,
they
said
the
a/c
wasn't
turned
on,
just
the
recirculating
air
was
working,so
basically
we
had
dusty
air
being
circulated
around
the
room
but
we
had
no
choice
as
we
were
too
hot
and
uncomfortable
at
night.
We
sat
at
the
terrace
outside
waiting
to
be
asked
if
we
like
a
drink,
this
never
happened
and
we
had
to
go
to
reception
on
the
floor
above
to
order
drinks
as
there
was
only
1
member
of
staff
running
the
hotel,
crazy!
We
had
a
meal
in
the
hotel
restaurant
the
first
night
for
convenience.
It
was
very
expensive
and
really
poor
quality(dry
old
pork
overcooked)
.
I
had
a
bad
stomach
for
the
next
2
days.
We
had
a
buffet
breakfast,
only
once,
it
was
a
joke,
hardly
any
food
available,
the
fruit
was
minimal
and
not
fresh,
I
was
very
disappointed
and
we
didn't
eat
in
the
hotel
again
after
that.
The
rooms
where
small
and
dirty.
The
floors
where
never
cleaned
with
a
mop
and
walking
on
the
floors
would
give
you
black
feet.
The
bathroom
smelt
of
sewers
and
the
toilet
dripped
constantly,
so
there
was
a
big
lack
of
maintenance.
The
window
was
broken
and
wouldn't
open/close
properly.
I
have
attached
photos
showing
the
air
filters
thick
with
dust,
the
lampshades
covered
in
dust,
holes
and
cracks
in
the
wall
and
ceiling,
a
cracked
shower
screen,
moldy
shower
tap,dirty
old
shower
head
and
dirty
extraction
grill
in
bathroom,
also
my
first
nights
meal
in
restaurant
that
made
me
ill
for
2
days.
The
first
2
nights
we
had
dogs
barking
in
the
rooms
close
to
ours,
on
the
last
2
nights
the
room
next
to
ours
had
a
married
couple
talking
and
laughing
very
loud
until
at
least
2:30
in
the
morning,
so
we
slept
very
bad
for
4
nights
(with
no
a/c
to
add
to
the
discomfort).
My
advice
is
to
AVOID
this
hotel
so
as
to
avoid
such
disappointing
experience
at
a
high
price.
The
photos
on
the
Web
site
of
the
rooms,
garden
area,
and
food
in
restaurant
are
very
old..
Do
not
be
fooled..........
And
no
comment
or
apology
about
my
review
from
the
management......the
management
obviously
don't
care,
they
just
want
your
money.
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