GAME La Zenia image

GAME La Zenia

Gift shop Electronics store Toy store Cell phone store Computer store Video game store Game store Figurine shop Electronic parts supplier Used game store

Chain store offering board games & new/used video games, plus consoles, controllers & collectibles. People often mention game, games, good, staff, Good, para, bien, product, store, shop,


Address

Calle Jade Centro Comercial, Local 98, 03189 La Zenia, Alicante, Spain

Website

www.game.es

Contact

+34 966 90 05 49

Rating on Google Maps

4.30 (597 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 AM to 10 PM
  • Thursday: 10 AM to 10 PM
  • Friday: 10 AM to 10 PM
  • Saturday: 10 AM to 10 PM
  • Sunday: Closed
  • Monday: 10 AM to 10 PM
  • Tuesday: 10 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: game (15) games (14) good (13) staff (12) Good (12) para (10) bien (10) product (9) store (9) shop (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Esther S. 3 years ago on Google
    (Translated by Google) Jose is a machine! Whenever I go, he takes care of me great, it's nice to go :) (Original) ¡Jose es un máquina! Siempre que voy me atiende genial da gusto ir :)
    2 people found this review helpful 👍

  • 5/5 Esther S. 3 years ago on Google
    (Translated by Google) Excellent attention! Especially a boy named José Luis (Original) Excelente atención! Sobre todo un chico que se llama José Luis
    2 people found this review helpful 👍

  • 1/5 Pierpaolo P. 6 years ago on Google
    Very bad and rude staff ! I got a problem with my PS4 DualShock (second hand), 6 months have passed and they didn't solved anything. The guy pushed me to buy a new one instead of replacing a bad malfunction product from the beginning... I was so disappointed and disgusted about the way they treated me. The day after I bought the joystick I've been to the shop to tell them that I got a problem with the product and they told me to wait because they didn't have any DualShock at the moment to replace ... 6 months passed and when finally a DualShock arrived they told me that a lot of time passed and I was not credible to them... (so I was called a liar). They just suggested me to buy a new one or to repair mine with a cost of 29€ ! Advise : be sure to control everything when you buy something used in front of them !
    2 people found this review helpful 👍

  • 1/5 V P. 3 years ago on Google
    (Translated by Google) They gave me the game Cyberpunk 2077 for Play 4. The game is unplayable, not only because of bugs but also because of crashes in the system (at least, in Play4). It seems to be a game that is not finished and has been rushed out for Christmas. Before spending the 15 days of your purchase, I claimed with the purchase receipt in the store to request a return and they responded that they know the problem but that I must claim the return to the game programmer ... it is as if you buy a Honda car in Spain and if there are problems the dealer tells you to claim the Honda headquarters in Japan !! Of course, knowing in Game that the game does not work and customers who buy it will have problems, there it was still for sale along with all its merchandising. We import little to Game customers. They offered me to buy back the game for € 10 less than it cost (they already had a resale in the sample book, possibly due to the same problem and whoever buys it will keep the brown one). Of course, I rejected their "generous" offer and put up the corresponding claim sheet, which I encourage all dissatisfied buyers to do so that they can refund the money they have cheated us or at least, to withdraw from sale a product that reliably they know it doesn't work properly. (Original) Me regalaron en Navidad el juego Cyberpunk 2077 para Play 4. El juego es injugable, no sólo por los bugs sino por cuelgues en el sistema (al menos, en la Play4). Parece que es un juego que no está terminado y lo han sacado con prisas para Navidad. Antes de pasar los 15 días de su compra, reclamé con el ticket de compra en la tienda para solicitar la devolución y me respondieron que conocen el problema pero que debo reclamar la devolución al programador del juego... es como si compras un coche Honda en España y si da problemas el concesionario te dice que reclames a la sede de Honda en japón!! Eso sí, a sabiendas en Game que el juego no funciona y los clientes que lo compren tendrán problemas, ahí seguía en venta junto a todo su merchandising. Poco importamos los clientes a Game. Me ofrecieron la recompra del juego por 10€ menos de lo que costó (ya tenían en el muestrario uno de reventa, posiblemente por el mismo problema y quien lo compre, se quedará el marrón). Por supuesto rechacé su "generosa" oferta y puse la correspondiente hoja de reclamaciones, cosa que animo a todos los compradores descontentos a hacer para que nos devuelvan el dinero que nos han timado o al menos, para que retiren de la venta un producto que fehacientemente saben que no funciona correctamente.
    2 people found this review helpful 👍

  • 5/5 Janne Duckworth (. 4 years ago on Google
    Good game shop. If they don't have what you are looking for they take it home for you. Helpful and friendly staff. Big selection of games.
    1 person found this review helpful 👍

  • 5/5 Stephen D. 4 years ago on Google
    Great shop. Very helpful.
    1 person found this review helpful 👍

  • 1/5 Nikkisixx L. 3 years ago on Google
    (Translated by Google) It depends who you get, a family of 3 me and my dad entered as soon as you walked in and there was a blonde working, she yelled at us saying that it is not touched .. we had only entered the store we did not even have time to play. He was borderline and unfriendly. (Original) Depende quien te toca, entramos una familia de 3 yo y mi papa nada mas entras y habia una rubia trabajando nos grito diciendo que no se toca.. solo habiamos entrado a la tienda ni siquiera teniamos tiempo para tocar. Era borde y antipatico.
    1 person found this review helpful 👍

  • 5/5 D. G. 4 years ago on Google
    Best place to buy games! Amazing staff! Good prices. Lots of game related stuff. Got a game shirt that was on sale. Lots of stuff on sale!
    1 person found this review helpful 👍

  • 5/5 Janis K. 4 years ago on Google
    Brilliant place they have some good deals sometimes.
    1 person found this review helpful 👍

  • 5/5 Gabby A. 4 years ago on Google
    very helpful staff excellent service
    1 person found this review helpful 👍

  • 4/5 Phillip 5 years ago on Google
    Nice selection of games for many consoles.
    1 person found this review helpful 👍

  • 4/5 Yura K. 3 years ago on Google
    (Translated by Google) Super (Original) Супер

  • 4/5 Jack S. 10 months ago on Google
    Hi, do you have Pokémon Cards?

  • 1/5 p L. 3 years ago on Google
    (Translated by Google) I want to buy some rubber sticks, I ask the customer if I can see the product to make sure nothing else. I invent that the product is sealed on the inside and cannot be opened. Not change if I open it. I wanted to take a box with a few for 10 euros ... in the end I had to take 2 for 2 euros because I could not secure the other product I wanted to buy. He came home and to my surprise, a super easy box to open and show the product inside without breaking anything or difficulty. I don't understand how someone who sells a product treats you like that without any sales experience. Bad management by the Girl! I already spend with a pc mouse with you. I couldn't see it in the store .. I got home and it didn't work .. there all of a sudden, if they let me see the next mouse I buy. Does it count so much to understand that sometimes a customer wants to see that the product is good, before leaving the store? It costs so much to do normal things. Well? Then we complain about Sánchez and his efforts :) (Original) Quiero comprar unos sticks de goma , pregunto a la depentiente si puedo ver el producto para asegurarme nada más. Me inventa que el producto está sellado por dentro y no se puede abrir. Ni cambiar si lo abro. Quería llevarme una caja que vienen unos cuantos a 10 eur.. al final me tenido que llevar 2 por 2 eur por no poder asegurarme el otro producto que quise comprar . Llegó a casa y para mi sorpresa , caja super fácil de abrir y enseñar el producto por dentro sin romper nada ni dificultad ni una. No comprendo como alguien que vende un producto te trate así sin experiencia en venta ni una. Mala gestión por parte de la Chica ! Ya me paso con un ratón de pc con ustedes. No podía verlo en la tienda.. llegué a casa y no funcionaba.. ahí de repente,si me dejaron ver el siguiente ratón que compre. Os cuenta tanto entender que aveces un cliente quiere ver que el producto este bien ,antes de salir de la tienda ? Cuesta tanto hacer las cosas normal Y bien? Luego nos quejamos de Sánchez y sus gestiones:)

  • 5/5 GadgetBoy 3 years ago on Google
    (Translated by Google) Very good treatment and cleanliness. (Original) Muy buen trato y limpieza.

  • 5/5 DOMINGO ANTONIO CAÑAVATE M. 3 years ago on Google
    (Translated by Google) My boy loves it (Original) Le encanta a mi niño

  • 3/5 Erika Rodriguez C. 3 years ago on Google
    (Translated by Google) Good (Original) Buena

  • 4/5 Damian Luis Morales F. 3 years ago on Google
    (Translated by Google) Very good attention (Original) Muy buena atención

  • 4/5 christophe L. 3 years ago on Google
    (Translated by Google) cheaper than in France (Original) moins cher qu en france

  • 5/5 Henk L. 3 years ago on Google
    (Translated by Google) Good store (Original) Goede winkel

  • 5/5 Karen D. 1 year ago on Google
    The staff are always very friendly, helpful, informative but not pushy.

  • 5/5 lavslaci 3 years ago on Google
    (Translated by Google) Very tidy and classified (Original) Muy ordenado y clasificado

  • 5/5 Ephiora 3 years ago on Google
    (Translated by Google) Good games, cheap, good merchandising, nothing negative. Recommendable. (Original) Buenos juegos, económicos, buen merchandising, nada negativo. Recomendable.

  • 4/5 Julián S. 3 years ago on Google
    (Translated by Google) I always find some game difficult to find in Madrid (Original) Siempre encuentro algún juego difícil ya de encontrar en Madrid

  • 5/5 Gary W. 1 year ago on Google
    Great shop with excellent service. Staff member Verity is excellent. She is knowledgeable, professional and extremely patient. Would highly recommend this particular shop.

  • 4/5 Mildred Prieto p. 3 years ago on Google
    (Translated by Google) It has good prices and variety in games (Original) Tiene buenos precios y variedad en juegos

  • 5/5 JAGEGAMER85 T. 3 years ago on Google
    (Translated by Google) I think it's the best store in the area! The super friendly shop assistants and the store very well ordered n.n for the rest, since what they have game in all their stores I guess. (Original) Creo que es la mejor tienda de la zona!¡ Los dependientes súper amables y la tienda muy bien ordenada n.n por lo demás pues lo que tiene game en todas sus tiendas supongo.

  • 5/5 Teo Vokes 0. 3 years ago on Google
    Friendly staff, most speak excellent English, they need to check if a disc has scratches more closely. Sometimes only over a certain light one can see the scratches.

  • 4/5 Arne J. 1 year ago on Google
    It's ok pricing

  • 4/5 Fred T. 2 years ago on Google
    good games store, lots of cool extra's to be found.. like lego star wars etc..

  • 3/5 kasparas n. 1 year ago on Google
    Great staff and I always loved game shops in general, but it's just novelty now a days, it's fun to look around, but shopping online for gaming purposes is much better and cheaper then going into a game shop. Second-hand games are a tad bit too expensive, I would visit eneba for physical second hand items.

  • 5/5 Cu D. 3 years ago on Google
    Helpfull staff member who went above and beyond and spoke to me in fluent English. Recommended.

  • 2/5 b33f13 3 years ago on Google
    Hardly any xbox games/accessories and can't pre order consoles

  • 1/5 Graham M. 1 year ago on Google
    Didn't go here

  • 5/5 Max R. 3 years ago on Google
    (Translated by Google) The best mall in the area! Huge with all the shopping possibilities. Very well distributed and super beautiful common areas! (Original) El mejor centro comercial de la zona! Enorme con todas las posibilidades de compra. Muy bien distribuido y super preciosas las zonas comunes!

  • 3/5 Leg S. 5 years ago on Google
    You can buy everything online for much cheaper, but the customer service is good.

  • 4/5 Janet M. 5 years ago on Google
    Helpful staff. Good prices

  • 2/5 S G. 4 years ago on Google
    Not alot of choice and untidy. Made it difficult to find things.

  • 5/5 Cacho C. 5 years ago on Google
    Great service and fantastic prices. Tania rocks!

  • 5/5 Xxmilitarywolf l. 5 years ago on Google
    Good selection of new and used games

  • 5/5 Lorenzo Gargantilla A. 3 years ago on Google
    Good

  • 3/5 A I. 5 years ago on Google
    The typical Game shop. Quite small and with a limited variety of games and offers.

  • 5/5 Mariano Hortelano G. 3 years ago on Google
    (Translated by Google) Good attention, (Original) Buena atención,

  • 3/5 Sasha M. 3 years ago on Google
    (Translated by Google) Very good workers but too many people for such a small place (Original) Esta bien trabajadores muy buenos pero demasiada gente para un local tan pequeño

  • 3/5 DAVIDLADE99 3 years ago on Google
    (Translated by Google) It's fine but it's not very small and there's a lot of variety (Original) Esta bien pero es muy pequeño no y hay mucha variedad

  • 4/5 Hans K. 3 years ago on Google
    (Translated by Google) lots of choice (Original) heel veel keuze

  • 5/5 Maria eugenia c. 3 years ago on Google
    Very helpful staff

  • 4/5 manuelpro 2. 3 years ago on Google
    (Translated by Google) It was very hot, he was a chicken farmer, otherwise very good, although the products were a bit expensive. (Original) Hacía mucho calor, era un criador de pollos, por lo demás muy bien, aunque los productos estaban un poco caros.

  • 5/5 RONNY B. 3 years ago on Google
    (Translated by Google) Your children will find their happiness there. Very full. (Original) Vos enfants y trouveront leur bonheur. Très complet.

  • 3/5 Dan J. 3 years ago on Google
    No used switch games.

  • 5/5 Berta Nora Hurtado R. 3 years ago on Google
    (Translated by Google) It is very nice to buy on that site (Original) Es muy agradable comprar en ese sitio

  • 5/5 ivan ferrón G. 3 years ago on Google
    (Translated by Google) Very attentive and friendly (Original) Muy atentos y amables

  • 5/5 Sarahi Tudela R. 3 years ago on Google
    (Translated by Google) Very good everything! (Original) Muy bien todo !

  • 5/5 Sandra B. 3 years ago on Google
    (Translated by Google) Super helpful staff ... new and 2nd hand games and accessories .. And this time with text and explanation ... what is missing in the media market where they sold me grand theft car for my 9-year-old son ... Quite busy at this time of the corona ... better go early to avoid long lines (Original) Super behulpzame staff ... nieuwe en 2e handsgames en toebehoren..👍🏻 En ditmaal wel met tekst en uitleg... wat ontbreekt in media markt waar ze mij grand theft auto verkochten voor mijn zoon van 9... Wel behoorlijk druk in deze corona tijd... beter vroeg gaan om lange rijen te vermijden

  • 4/5 jaimy z. 3 years ago on Google
    Has everything we were looking for

  • 5/5 vicente a. 3 years ago on Google
    (Translated by Google) Good site and very good service the girl was very attentive (Original) Buen sitio y muy buena atención la chica era muy atenta

  • 5/5 Marta P. 3 years ago on Google
    (Translated by Google) Good customer service, they advise you very well and have all kinds of games and accessories to play any console or video game (Original) Una buena atención al cliente, te asesoran muy bien y tienen todo tipo de juegos y complementos para jugar a cualquier consola o videojuegos

  • 5/5 Stuff! 3 years ago on Google
    (Translated by Google) It's very yeah (Original) Es muy yeah

  • 5/5 Ramon R. 3 years ago on Google
    (Translated by Google) Good job and good service. (Original) Buen trabajo y buen servicio

  • 4/5 Mercedes R. 3 years ago on Google
    (Translated by Google) The best Game store in the area. (Original) La mejor tienda de Game de la zona.

  • 5/5 Mairim T. 3 years ago on Google
    (Translated by Google) Excellent attention (Original) Excelente atención

  • 4/5 Luisma T. 3 years ago on Google
    (Translated by Google) Great professionals (Original) Grandes profesionales

  • 5/5 Guy De M. 3 years ago on Google
    (Translated by Google) Top case! (Original) Topzaak !

  • 5/5 671099431 A. 3 years ago on Google
    (Translated by Google) Very specialized in his own and well priced. Essential when you have to buy something related to the world of video games. (Original) Muy especializada en lo suyo y bien de precio. Imprescindible cuando hay que comprar algo relacionado con el.mundo de los videojuegos


Call +34 966 90 05 49 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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