(Translated by Google) Delighted depending on who is. There's a new girl who certainly doesn't know how to empathize and doesn't know how to listen. I am a customer who has been buying in this store for many years, because I like their products and treatments. However, the other day I left very unhappy. She seems despotic, arrogant... and as I say unprofessional. Then there are other girls who help you a lot too. I particularly like and trust Paula a lot. He is very professional. I recommend it 100% I'm certainly not going to let this girl serve me. Today I have seen very unprofessional and even derogatory details. (Original) Encantada dependiendo de quien esté. Hay una chica nueva que desde luego no saber empatizar y sobre no sabe escuchar. Yo soy clienta que llevo muchos años comprando en esta tienda, porque me gustan sus productos y tratamientos. Sin embargo el otro día salí muy descontenta. Parece déspota, soberbia... y como digo poco profesional. Luego hay otras niñas que te ayudan mucho también. Particularmente me gusta y me fio mucho de Paula. Es muy profesional. Os la recomiendo 100% Desde luego no voy a dejar que me atienda esta chica. Hoy le he visto detalles muy poco profesionales e incluso despectivos.

Estheticians professional and efficient. Would definitely return and recommend

I love the store and the products in it but the customer service of this store in Santiago leaves a lot to be desired, the sales assistants always have a bad face, they do not sell you or explain to you what many of the products are worth, when you ask about one They get upset because they have to explain it to you when that's what they're supposed to do and not just deliver. Needless to say, the treatment that some colleagues often have with bad manners towards others who are clearly new and those who are veterans both in terms of age and in the company have bad manners with their colleagues in front of clients, something that under my opinion point of view that is unacceptable. And it's better not to talk when you're shopping and you want to redeem the gifts that they don't even tell you what you get and what you don't know you can do to redeem the best thing ever... I've been back several times and on numerous occasions to see if the attitude or the personal and it is always the same in particular the treatment of a lady called Sandra who I read the sign for that is why she is always the worst of all from my point of view. There are really plenty of people who want to work and at your age you should try to change your attitude towards clients since people like me don't come back and I'm not the only one. As for the owner, I am going to say that she is a charming lady and has excellent service from her and from the staff she has in Villa Garcia, since I am going there because in Santiago the attention of the team she has there is deplorable. I'm very sorry to leave this review but I'm tired now and it's my opinion

The staff is friendly and advises you on any questions. To add a drawback: the gifts offered for making a purchase, on several occasions are sold out before the offer ends its term

Sandra is great, very kind and advises you with great professionalism.

I loved it! I went to get a cleaning that they gave me as a gift. They treated me wonderfully. Pleasant and job well done. A moment of relaxation and explaining what they were doing to me. They also recommended how to take care of my skin and provided me with different samples!

Encantado con los masajes de este sitio. Yo en particular, voy por una chica muy atenta y muy profesional. Además te hace buenas recomendaciones, en productos. Yo soy muy particular en ese sentido, y hace un asesoramiento muy asertivo y personal. Recomiendo ambas. La tienda por sus productos naturales y a esta chica por su profesionalidad . Creo que es la chica que más tiempo lleva.

(Translated by Google) I love their line of makeup removers. In value for money, one of the best I've had. In addition, the last two times that I have been, I was attended by a girl with long and thin hair (Jessica I think I remember her name) very good professional, friendly and attentive !!!!! (Original) Me encanta su línea de desmaquillantes. En relación calidad-precio, de lo mejor que he probado. Además las dos últimas veces que he ido me atendió una chica de pelo largo y delgadita (Jessica creo recordar que se llamaba) muy buena profesional, amable y atenta!!!!!

I have been a customer for many years, I love the products and the unbeatable service.

Friendly, they explain product features and interesting offers.

Compraba sus productos por catálogo mucho antes de abrir la tienda, me encantan desde siempre. Mi comentario va más por el trato recibido en cabina, sesión majase, presoterapia, limpieza... Xiana es de diez! Fue encantadora en todo momento y salí relajadisima de cuerpo y mente. Repetiré.

La ubicación es buenísima la tienda me encanta y el personal como siempre amabilísimo siempre a disposición y muy profesionales

La atención es muy buena. Ella super amable y dándome consejos sobre lo que me interesaba. Paciente y honesta.

La profesional Paula es un encanto. Hace muy bien su trabajo y tiene mucha calidad humana. Gracias Paula!

(Translated by Google) They are very friendly and natural products. Affordable prices (Original) Son muy amables y productos naturales.Precios asequible

(Translated by Google) I have been buying at Yves Rocher for years, very good products, good promotions and excellent treatment (Original) Llevo años comprando en Yves Rocher, muy buenos productos, buenas promociones y un excelente trato

Muy buenos productos y una gran atención, especialmente de Sandra! Tienen una clienta 100% fidelizada!!

(Translated by Google) I love your products whenever I go I leave with a gift... Thank you (Original) Amo sus productos siempre que voy salgo con un regalo... Gracias

(Translated by Google) Central, tidy and the clerk very friendly and competent. (Original) Céntrica, ordenada y la dependienta muy amable y competente.

(Translated by Google) It has good products and the attention is very good, thanks Paula for helping me with the emails that do not arrive. (Original) Tiene buenos productos y la atención es muy buena, gracias Paula por ayudarme con los correos que no me llegan.

(Translated by Google) I have been a client for a while and the attention is always unbeatable. I love the products. (Original) Soy clienta desde hace un tiempo y la atención es inmejorable siempre. Los productos me encantan.

(Translated by Google) I love their products, I knew the firm since I was little. The quality of its services is very good and the customer service impeccable. On the other hand, it has a privileged location that makes it accessible both to locals and to people who come from elsewhere. (Original) Me encantan sus productos, conocía la firma desde que era chica. La calidad de sus servicios es muy buena y el trato al cliente impecable. Por otra parte, tiene una ubicación privilegiada que lo hace accesible tanto a locales como a personas que vengan de otro lugar.

(Translated by Google) The attention is great and the beauticians have very good attention with the clients feeling, comfortable and relaxed while they are doing the treatment. It is a store that I recommend for the treatment, advice and products (Original) La atención es estupenda y las esteticistas tienen muy buena atención con las clientas sintiéndote ,cómoda y relajada mientras te están haciendo el tratamiento . Es una tienda que recomiendo por el trato ,el asesoramiento y los productos

(Translated by Google) I really like this store and its products. The only thing is that they are a bit slow and when it comes to paying they waste a lot of time. On two occasions I have been waiting for about 30 minutes to pay and in one of them I only had a client in front of me. Otherwise, all good. (Original) Me gusta mucho esta tienda y sus productos. Lo único es que son un poco lentas y a la hora de pagar pierden mucho tiempo. En dos ocasiones he estado aprox 30 minutos esperando para pagar y en una de ellas solo tenía una clienta delante. Por lo demas todo bien.

(Translated by Google) Cozy and well located store where you can buy all kinds of beauty and cosmetic products at a fairly affordable price. In addition, they have a cabin for massages, body treatments and waxing. Excellent customer service. (Original) Tienda acogedora y bien situada en la que puedes adquirir todo tipo de productos de belleza y cosmética a un precio bastante asequible. Además, cuentan con cabina para masajes, tratamientos corporales y depilación. Muy buena atención al cliente.

I have been doing body treatments with Paula for years and I am delighted, both for her great professionalism and for her good treatment. Good products at a good price.

Always very good service and quality products

Sandra's attention is wonderful. She is an excellent salesperson.