Costa Coffee image

Costa Coffee

Restaurant Cafe Coffee shop Breakfast restaurant

Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches. People often mention coffee, good, service, Costa, smoking, area, floor, love, order, nice,


Address

26 Sherif Basha, Bab Al Louq, Abdeen, Cairo Governorate 4280151, Egypt

Website

website13

Contact

+20 2 23955506

Price rating

$$ $$

Rating on Google Maps

4.20 (5.4K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 2 pm
  • Wednesday: 7 am to 2 pm
  • Thursday: 7 am to 2 pm
  • Friday: 7 am to 2 pm
  • Saturday: 7 am to 2 pm
  • Sunday: 7 am to 2 pm
  • Monday: 7 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: coffee (48) good (20) service (16) Costa (14) smoking (14) area (9) floor (9) love (8) order (8) nice (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Prof.Mona Z. 7 months ago on Google • 166 reviews
    I love costa whatever where , I love ❤️ corto and turkey 🇹🇷 coffee ☕️ This is one of famous Costa coffee family located down town in aI tried many types of them ,Turkish croissant and cheese ,Cheese croissant, Corto Classic, Micato my very special place.❤️❤️❤️❤️❤️ It consists of two floors the lower one for non smoking area and the upper floor for smoking. It is usually no quiet and not vacant. It serve the normal costa menu of beverages, bakery and desserts. , they just need more chairs and tables in this branche ❤️❤️❤️❤️ But costa always my only favorite 😍
    5 people found this review helpful 👍

  • 2/5 Shahira Y. 8 months ago on Google • 68 reviews
    Having been a Costa customer for 13 years I was very disappointed by the quality of coffee. My constant go to order has been " Caramel Machiato " and thus is always my measure for consistency across all branches. Despite the the strategic location nestled in the legendary immobilia building as well as the recently revamped interior featuring a wall mural by a local artist I am disappointed that the coffee which is the core offering didn't come through. With a booming coffee scene in Egypt, I can't see why Costa isn't keeping up to stay in the game.
    3 people found this review helpful 👍

  • 5/5 Ali Mansour علي �. 2 years ago on Google • 43 reviews
    So yummy ❤️ nice place, good coffee and good dessert and best place make Tiramisu and cappuccino and Flat white my favorite order 😋 super service 🤩I loved ❤️🙏
    3 people found this review helpful 👍

  • 3/5 Red Green S. 4 years ago on Google
    Not bad for a coffee or tea, nothing special about their pastry, a bit pricey for what you get. Ground floor seating is limited and it is for non smokers, second floor is for smokers, service is a little bit slow and the presentation is lacking (areas for improvement).
    3 people found this review helpful 👍

  • 4/5 Dayana A. 7 months ago on Google • 599 reviews
    It's a Costa coffee like anywhere else. I went here because I needed to get some work writing done, and I find myself working better in an environment like Costa, The downstairs is really nice with table and power plugs, super friendly staff the upstairs is good, but too much smoke 🚬 for me.

  • 5/5 Said E. 3 years ago on Google • 61 reviews
    I just love their coffee, this is the fifth branch that I review, the service and products are the same high standard I used to in every costa coffee in Cairo but this one actually busy that I had to wait almost 20 minutes outside for the next available table, the upper floor for smoking while the street level floor is for none smoking which is a very good arrangement for a coffee shop in Cairo where everybody smokes every where, if you found the place very busy ask the manager to reserve the next available table for, he will do it for you.
    2 people found this review helpful 👍

  • 1/5 Ahmed A. 2 years ago on Google
    A picture is worth a thousand words. The amazing lava cake, artistically decorated and taste like a premixed cardboard cake.
    2 people found this review helpful 👍

  • 3/5 Bob M. 1 year ago on Google
    Good and family please. smoking 🚬 eria.
    2 people found this review helpful 👍

  • 5/5 Felige B. 2 years ago on Google
    As expected the quality of coffee is convincing. The employees are so warm and friendly. I definitely recommend it.
    2 people found this review helpful 👍

  • 4/5 Wendy B. 2 years ago on Google
    Super delicious desserts at Costa Coffee. Unfortunately, they are fairly unorganized. Pretty good salad and sandwich selection too. I'd recommend it for coffee and confections with a friend. Main floor is non-smoking and upstairs is smoking.
    2 people found this review helpful 👍

  • 1/5 Mrs S. 2 years ago on Google
    The women was not correct. Staff dont sell the cakes of the day ! And they doesn’t where the mask ! That’s not hygienic and that’s dangerous because the covid is still there ! Go to another place like starbucks.
    2 people found this review helpful 👍

  • 1/5 Alina K. 6 months ago on Google • 16 reviews
    The worst place ever! They smoke inside. Toilets are out of order. No Wi-Fi. Very expensive. Not recommended
    2 people found this review helpful 👍

  • 1/5 Jewel C. 2 years ago on Google
    Today (5th sept 2021 at 1:30pm) the women wanted to give me the tiramisu from yesterday !!! I saw what she gonna do and i told her to change immediately the tiramisu ! That’s not correct at all! I was a regular customer but its the last time !
    1 person found this review helpful 👍

  • 5/5 Wessam Elhenawy (. 1 year ago on Google
    I am a biased big fan of Costa, so the 4 star rating at this moment is real. First of all, the coffee still to be the best bean offered in this segment, with the best consistent barista and staff, these are always what amazes me in Costa, never had a lesser experience of coffee in any branch. Second, this period, they changed the sandwich supplier and the great experience became lesser. That is the less star I gave for Costa. Change the sandwich supplier
    1 person found this review helpful 👍

  • 3/5 Tyler 8. 2 years ago on Google
    un professional , I ordered a cheese cake which was broken and messed up. The place was very hot despite one of the staff came to fix the AC Otherwise the area was clean.
    1 person found this review helpful 👍

  • 4/5 Rabei A. 3 years ago on Google
    (Translated by Google) Good but crowded (Original) جيد لكن مزدحم
    1 person found this review helpful 👍

  • 3/5 Ayman Z. 6 months ago on Google • 188 reviews
    What distinguishes this place is that it is surrounded by many old buildings that make you enjoy looking at them while drinking your morning coffee in the downtown branch.

  • 1/5 Ben H. 3 months ago on Google • 89 reviews New
    Different treatments for different customers, very obvious really, I could sit on a dirty table no one takes notice of my table English prices but shame Egyptian standard, I rather choose a different place

  • 1/5 Ali M. 3 months ago on Google • 70 reviews New
    The only place in Egypt i had to review badly. The coffee tasted like burnt charcoal in water and the sandwich was put in the oven on low heat and it was dry and cheese HASNT melted. The carrot cake was UNEDIBLE it was super sweet it felt sweeter than pure sugar. Says free Wifi on door but workers say no wifi.

  • 3/5 Jixiang 6 months ago on Google • 31 reviews
    Atmosphere is good for friend chitchat, but no wifi (is bad because operator network is not good as well) and service kind of slow.

  • 5/5 Max Israel Acosta V. 9 months ago on Google
    Nice place to grab a coffee or some dessert. I've just come here a couple of times but this 2nd one I was distracted and dropped my drink RIGHT AFTER the guys served me. I hadn't even taken a sip. They made me another one at no extra cost. 🌟

  • 5/5 abdalhaa e. 3 years ago on Google
    (Translated by Google) Excellent (Original) ممتاز

  • 5/5 Mina Y. 3 years ago on Google
    The place.. the service.. the location This is what we wait for at Costa

  • 5/5 Mohammed Al A. 2 years ago on Google
    An amazing coffee place with breathtaking coffee. Diversity in drinks and fresh bakeries. Nice for a pickup takeaway, a quick drink or a long site to enjoy a hot or cold beverage.

  • 4/5 Amr M. 3 years ago on Google
    Cozy place and good view

  • 3/5 Samsung Galaxy S3 N. 2 years ago on Google
    It is an okay place for grabbing a coffee and a sweet thing to eat . One of the best thing about it is its location, but be aware as it is busy most of the time, they need to make the non smoking area a NON smoking area. I recommend their chocolate caramel oreo cake and carrot cakes.

  • 2/5 Ahmed Osama Z. 7 months ago on Google
    I would give 4-5 stars, but when I asked for the wifi password, I was told "it's not working" even though I can literally see the router above me in the middle and the internet indicator flickering, which is totally unacceptable excuse anyway, specially because the place doesn't have good 4g coverage because it's in the ground floor.

  • 2/5 Maverick 8 months ago on Google
    It has been renovated and reopened lately, service crew is not decent or helpful.. Decoration and seats has been downgraded and uncomfortable.. I didn't like it in general this morning and I will not go there anymore

  • 2/5 Karima s. 2 years ago on Google
    It was perfect ,doesn't have any service now They change the service and everything now bad

  • 5/5 Amr A. 2 years ago on Google
    A great place to rest, have a good coffee & enjoy the AC during a hot cairo summer day. It is mostly crowded since it is at the heart of downtown.

  • 1/5 Abdulmonaem Z. 2 years ago on Google
    I've tried three times to get my favorite and simple drink and nothing but disappointed

  • 2/5 my work portfolio t. 1 year ago on Google
    Worst costa I've ever been to in many countries! Bad icetea, tasted like vomit! Slow and bad service. Poor selection of food, desserts and beverages at tge counter. Dirty toilets with no soap or toilet paper. Music was too loud.

  • 5/5 Ahmad A. 2 years ago on Google
    Very Cool place in the morning fresh breakfast and nice coffee

  • 1/5 Judith M. 2 years ago on Google
    Mt favourite time for a coffee is early morning especially on a business day. Love the coffee love the atmosphere love watching the bustle.out on the street as Cairo wakes up. Great coffee, great service, great spot in a great city.

  • 5/5 Rawan S. 1 year ago on Google
    Love the coffee of Costa, great place with many seating options in 2 floors. Great for outings of families or friends. Also a variety of different desserts that taste great.

  • 4/5 Hazem El M. 1 year ago on Google
    Place is fine, a little bit noisy.. They removed the sofas so you can't stay too much. Place is kind of cozy and not expensive.

  • 5/5 Bia V. 7 months ago on Google
    Nice place to have a break from the craziness of the dowtown area. The food is good and the place is very comfortable to sit for a couple hours.

  • 4/5 Muhammad F. 1 year ago on Google
    The coffee there is very good actually and the staff are nice. But if you don't like closed places, do not sit at the 2nd floor as it is not well ventilated. Heavy smokers might annoy you. Basically the 2nd floor is a smoking area.

  • 3/5 Dimitris T. 9 months ago on Google
    It's self-service, air-conditioned but full of annoying flies. Biggest downside, there was no wifi. Even though there's a "free wifi" sticker on the front, they assured me there is not. I believe that free wifi is a must, very much like napkins.

  • 5/5 George B. 1 year ago on Google
    Staff are very proffesional and cheerful Good prepartion of Coffee and well serving to food simply loved this experience

  • 3/5 Amy D. 7 years ago on Google
    The coffee is okay. As a chain restuarant at least you know what to expect. Most of the coffee we have been getting in the Middle East has been weak compared to Australian standard. When we ask for an extra shot of coffee we get an average flavoured coffee. Serve was friendly but a little slow for a venue that does takeaway. Carrot cake was good. The serving sizes are larger than what we get in Australia. Fellow Aussies, small is medium. Medium is large and their larger ... probably shouldn't be tackled!

  • 4/5 Othman K. 1 year ago on Google
    The place was under renovations. However they still have two or three tables for outdoor servings. Their drinks were delicious and appropriately priced relative to other coffeeshops in town. the staff members were friendly. Overall it was good experience.

  • 1/5 Nahid O. 1 year ago on Google
    The customer service employees needs retraining. I was standing by the cashier waiting to be served, while the barista was behind the counter. I waited patiently, then another customer arrived and one of the baristas asked if he needed help, and said he wanted to place an order, then the other barista came over to take his order. At that time I mentioned I was waiting for her to take my order, the other customer said of course go ahead. The barista said the store doesn't s have large size cup for my coffee, then I mentioned I will dine in if she has large serving cups, which she denied, insisted there is small and medium size cups only. Then the order was wrong , I asked for hot latte with an extra shot and I got an iced latte. My daughter's americano coffee was in a paper cup without lid or sleeve, again we were dine- in, and the coffee was supposed to be served in a glass coffee cup. My latte was replaced by a hot small cup and without the extra espresso shot I asked for. The donuts were stale, and I had to go and asked for the water I ordered earlier because the barista forgot to hand it with the orders. I recommend staff education about cultural diversity and re- training for customer service and processing orders. In summary, I had an extremely unpleasant experience at Costa coffee shop.

  • 5/5 سياحة تعليميه �. 3 years ago on Google
    (Translated by Google) Nice (Original) جميل

  • 3/5 Nada A. 3 years ago on Google
    (Translated by Google) A bit cute (Original) لطيف نوعا ما

  • 5/5 Mohamed Z. 3 years ago on Google
    (Translated by Google) Very good coffee..helpful and smiling waiters. Friendly place with respect for social distancing (Original) Très bon café..des serveurs serviables et souriants. Endroit sympathique avec respect de distanciation sociale

  • 5/5 Hafiz S. 3 years ago on Google
    (Translated by Google) The best place (Original) احلي مكان

  • 4/5 ahmed k. 3 years ago on Google
    (Translated by Google) Very good and reasonably priced (Original) جيد جدا واسعاره معقولة

  • 5/5 Mohamed D. 3 years ago on Google
    (Translated by Google) Great (Original) Ottimo

  • 5/5 خالد عبدالستار �. 3 years ago on Google
    (Translated by Google) Nice (Original) جميل

  • 2/5 Fatma G. 3 years ago on Google
    Quality getting bad

  • 5/5 dr. karim magdy d. 3 years ago on Google
    Nice atmosphere

  • 5/5 Mustafa A. 3 years ago on Google
    (Translated by Google) Very good (Original) جيدة جدًا

  • 5/5 manmon T. 3 years ago on Google
    (Translated by Google) entire (Original) تمام

  • 5/5 الغزولي �. 3 years ago on Google
    (Translated by Google) Special (Original) مميز

  • 5/5 Muhammed M. 3 years ago on Google
    Best place for coffee in downtown 👌👌 It's very crowded in the morning, as all the bank employees in the area are taking their coffee

  • 1/5 Ahmed S. 3 years ago on Google
    Terrible ! there is no WiFi no air conditioner, prices are expensive for such a bad Environment , the only good thing was the friendly staff

  • 1/5 Seorim Y. 3 years ago on Google
    There is a partition between non smoking and smoking zone. But the partition does not have a door and practically there is not "non-smoking area". It is all smoking zone. The whole area is filled with smokes and awful cigarette smell.

  • 5/5 ibraham h. 4 years ago on Google
    Very nice coffee shop , they service coffee , sandwiches and desserts . It's tow floors _ first non smoking . Stuff very good also decorations .

  • 4/5 Zed A. 3 years ago on Google
    For a nice day ,visit COSTA

  • 4/5 Bassma F. 3 years ago on Google
    Everything i eat and drink there is delicious! If only they'd give the non smokers more comfortable seats like the smoking areas.

  • 4/5 Ahmed T. 3 years ago on Google
    A nice place to have a good cup of coffee in downtown, it could be a bit crowded most of the time though.

  • 5/5 Ghada M. 3 years ago on Google
    Although its busy cause of the location but always. Tasty 😋 Prices is reasonable

  • 3/5 Khaled G. 3 years ago on Google
    It's Costa, u can get ur favourite coffee here with a tiramisu. medium size equivalent to XXXL xD

  • 5/5 hind f. 3 years ago on Google
    I love corto coffee

  • 5/5 George W. S. 3 years ago on Google
    Amazing 😍😍

  • 5/5 Habibi H. 3 years ago on Google
    (Translated by Google) I love coffee (Original) اعشق القهوه

  • 5/5 Eugen G. 3 years ago on Google
    (Translated by Google) Rescue in the world of chaos of a big stuffy city (Original) Спасение в мире хаоса большого душного города

  • 5/5 Akram s. 3 years ago on Google
    Relaxed atmosphere and guality coffee

  • 5/5 Alfonso A. 3 years ago on Google
    Amazing coffee with wonderful staff

  • 5/5 Ahmed M. 3 years ago on Google
    (Translated by Google) The best latte (Original) احلى لاتيه

  • 5/5 Mohamed e. 3 years ago on Google
    (Translated by Google) Good, but not broad (Original) جيد ولكنه مش واسع

  • 5/5 ahmed k. 3 years ago on Google
    (Translated by Google) Nice place and a respectable service (Original) مكان جميل وخدمه محترمه

  • 5/5 Asmaa I. 3 years ago on Google
    😍

  • 2/5 Ahmed G. 3 years ago on Google
    Very crowded, not following the Covid-19 safety precautions! Doesn't have any social distancing! Not recommended!

  • 2/5 Raghda S. 3 years ago on Google
    (Translated by Google) Lazy management and bad service (Original) إدارة كسولة وخدمة سيئة

  • 5/5 Mostafa Q. 3 years ago on Google
    Good

  • 5/5 Yassin Bk Abo E. 3 years ago on Google
    (Translated by Google) Excellent sugar fabrics (Original) اقمشة سكر ممتازة

  • 5/5 Mohamed F. 3 years ago on Google
    (Translated by Google) Gorgeous (Original) رائع

  • 5/5 karam m. 3 years ago on Google
    (Translated by Google) fantastic place (Original) مكان رائع

  • 4/5 Abdel Rehim A. 3 years ago on Google
    (Translated by Google) As great as all Costa branches, the menu is unified .. If you are a pioneer, know your order before entering (Original) رائع مثل فروع كوستا جميعا والقائمة موحدة .. فإذا كنت من روادة تعلم طلبك قبل أن تدخل

  • 5/5 Fakhrur R. 3 years ago on Google
    Good For Coffee Shop...

  • 5/5 Ramadan M. 3 years ago on Google
    (Translated by Google) Excellent service and nice place (Original) خدمه ممتازاة ومكان جميل

  • 5/5 rukan a. 3 years ago on Google
    I love it❤


Call +20 2 23955506 Open on Google Maps

Amenities


  • Parking
    • ✓️ Plenty of parking
    • ✓️ Paid street parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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