1/5 Olga S. 2 years ago on Google
We
stayed
in
this
hotel
during
3
years
from
October
till
June
every
month
by
group
of
several
rooms.
And
till
November
int
was
successfully.
In
the
end
of
November
we
was
accommodated
in
very
old
and
dirty
rooms
on
9th
floor.
Rooms
full
of
black
hair
in
bathrooms
and
on
the
pillows,
dust
on
surfaces,
not
cleaned
floor.
After
several
discussions
they
changed
rooms
for
us.
We
decided
to
give
hotel
one
more
chave
and
came
again.
Now
we
are
accomodated
in
the
same
dirty
rooms
with
hair,
dust,
water
lickage
in
toilet,
no
Wifi
in
the
rooms
and
without
balcony.
While
I'm
smocking
and
need
balcony,
coz
I
can't
smoke
inside
my
room
while
there
is
my
daughter
-
teenager.
Reception
promised
to
change
the
room
at
11
am.
At
11
am
they
said
room
will
be
changed
at
2
pm.
At
2
pm
I
heard
sorry
there
is
no
availability.
And
no
one
care
that
it's
abnormal
to
stay
in
room
with
such
problems,
to
walk
to
smoke
to
public
coridor...
Even
plumber
didn't
come
to
fix
lickage,
I
don't
even
talk
that
someone
reclean
the
room
and
change
pillow
cases
or
wash
the
floor...
Pharaoh's
hotel
lost
any
professionalism,
any
knowledges
about
guest
treatment
and
hospitality
specially
to
regular
clients.
Is
clean
room
with
balcony
too
much
what
I
ask???
Fully
disappointed,
never
again.