eyecare center image

eyecare center

Ophthalmology clinic

😠 The level of hygiene is so bad, they have one single eye drop that they use from one patient to another in the resting area not in the examination room, they even put those dilating eye drops twice on the same person, and even use too many drops at the same time so your eyes will stay dilated for a... People often mention time, simple, doctors, service, test, hours,


Address

1 Dmshek, St، Maadi, Cairo Governorate 4212106, Egypt

Website

eyecare-center.com

Contact

+20 10 00020211

Rating on Google Maps

3.60 (163 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 10 pm
  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm
  • Friday: Closed
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 10 pm
  • Monday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: time (13) simple (9) doctors (8) service (8) test (7) hours (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Moe k. 3 years ago on Google
    Had to go between a dozen employees from doctors to technicians just to get a simple glasses test. Usually takes a few min, but here took over 2 hours because of how complex the system is. If you need something simple, maybe find somewhere else.
    4 people found this review helpful 👍

  • 1/5 Mustafa I. 1 year ago on Google
    Very unprofessional. Don't expect anything to be done in time. The appointments they give you mean nothing. Everything is done based on the doctor's mood and schedule that day. It'll take you forever to do a simple test or see a doctor.
    4 people found this review helpful 👍

  • 5/5 Noha D. 7 months ago on Google • 176 reviews
    I had a surgery at eyecare hospital, and I always go there for checkups. Best doctors and best service.
    1 person found this review helpful 👍

  • 1/5 Nasser S. 4 months ago on Google • 5 reviews
    The best place to waist your time. Waiting takes more than 2 hours, and doctors are always late. My scheduled time supposed to be at 6 pm and I was there at the time and till 7:45 pm I didn’t meet the doc yet.
    3 people found this review helpful 👍

  • 5/5 Mohamed E. 5 years ago on Google
    Place is sparkling Clean, helpful staff and knowledgeable doctors
    2 people found this review helpful 👍

  • 1/5 Sultan S. 1 year ago on Google
    If you care about your time don’t go there. Bad organisation and bad service.
    2 people found this review helpful 👍

  • 5/5 Explore M. 1 year ago on Google • 65 reviews
    Overall, we had a good experience. We needed a simple eye check to update our glasses and the service was good. You can wait in the backyard which has shaded seating and even a snack bar to buy refreshments. You do go through several stations where they check different things until finally you are seen by the ophthalmologist for a final check, but overall the experience was good and it took about 1 hr to get our prescription written. They were not pushy in selling their own glasses and gave you option to see their selection or do it elsewhere. We felt their selection was a bit limited, so ended up taking our prescription to a eyeglass store and it worked up well
    1 person found this review helpful 👍

  • 5/5 Helene B. 4 months ago on Google • 4 reviews
    Good service, didn't wait long for anything. The doctor was very professional. Did the laser there and don't regret it. Would always go back
    1 person found this review helpful 👍

  • 5/5 Samir Abd El Rahman m. 5 years ago on Google
    Very professional place, good medical service and high quality care. I highly recommend it. Get your LASIK there.
    1 person found this review helpful 👍

  • 4/5 Monica W. 5 years ago on Google
    Good service and clean place, but there was a Doctor isn't professional at all, called Wael.
    1 person found this review helpful 👍

  • 5/5 Zaynab D. 3 years ago on Google
    I really loved how i was serviced with due respect from all the doctors and everyone...... Can't say less,, but Wish Eye clinic center all the best 🙏👍
    1 person found this review helpful 👍

  • 1/5 Mohammed Amr (. 1 year ago on Google
    The worst eyes center ever, beside it's super expensive and you to wait for long time
    1 person found this review helpful 👍

  • 1/5 Islam B. 1 year ago on Google
    The worst place you visit, wasting time so much without and time management, waiting time without knowing why and nobody know anything, not recommended to visit it😡😡😡😡😡
    1 person found this review helpful 👍

  • 2/5 A O. 8 months ago on Google • 19 reviews
    Good doctors, very bad organisation. Waiting for 2 hours with an appointment!

  • 1/5 Nihal A. 3 months ago on Google • 11 reviews New
    Horrible place ... Except of Dr Shalash and his assistant nurse , all the staff starting from security , secretary, finance , paramedics ,... etc were very rude and uncooperative except of

  • 3/5 Lulu B. 2 years ago on Google
    It took me more than 2 hours just to get a simple eye test

  • 3/5 Mohamed Abdel M. 1 year ago on Google
    Doctors are very professional But, 2 hours to make just an optical eyeglasses test, however the place is empty No system and no work flow at all

  • 5/5 Mahienour E. 1 year ago on Google
    Very professional and very modest as well .

  • 5/5 Mohamed S. 6 years ago on Google
    Good service, staff, facilities, and clean place. It is not cheap, but the doctors and the service deserve every single pound you pay. Highly recommended

  • 1/5 Laila K. 2 years ago on Google
    very rude and bad experience with Dr. Ahmed Atef. a very arrogant and rude doctor

  • 1/5 Manar T. 1 year ago on Google • 1 review
    The level of hygiene is so bad, they have one single eye drop that they use from one patient to another in the resting area not in the examination room, they even put those dilating eye drops twice on the same person, and even use too many drops at the same time so your eyes will stay dilated for a whole day! , even without gloves or alcohol swabs, they even make blood tests without gloves The doctor didn't give enough time to listen to the patient's complaint, he was just absent minded as all he cared about was chatting with a friend out side tge examination room He prescribed general health tests such as heart echo and general practitioner's opinion for eye cataract surgery which requires only local anesthesia! , so the tests were expensive and not necessary, even the dr. said shyly that these are additional tests but we can consider them a general check up if we want! So we basically wasted 3000 le for nothing
    5 people found this review helpful 👍

  • 1/5 Mostafa O. 11 months ago on Google • 2 reviews
    Not recommended center No matter how simple the ask, it’s never quick. Either the staff never understand the question, no matter how simple I make it, or their systems internally are so broken, they working with their hands tied behind their backs. It’s probably both They made only one part of tests required, the most important didn't been carried out & they confirmed it's done till we figured from the doctor that we have to go back to test what they missed.
    4 people found this review helpful 👍

  • 1/5 Beshoy N. 3 months ago on Google • 1 review New
    I highly recommend this center for who wants to waste his time for a simple glasses test, may they like to have many patients inside, and the strange there that despite of the big staff (many doctors, assistants,....) the process takes much time.
    2 people found this review helpful 👍

  • 1/5 Amr E. 3 months ago on Google • 2 reviews New
    Frustrated by the long wait, lasting up to 3 hours just for a simple eyeglasses test.


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