Bad experience at Axial at the Orthopedic Hospital. I went to have an x-ray of my feet and before going, I called the center to find out and was directed to the Orthopedic Hospital unit because there they would receive emergency care and without the request. However, when we got there, the attendant didn't know that it was possible to take the exam without the request and was reluctant to ask supervision. I passed by two attendants and both treated me rudely and insinuated that I was lying. I had to call the center again to confirm that it was possible to take the exam without requesting it. I spent twice as much time on site due to this inconvenience. Unlike the unit's service, the Axial center has excellent service.

(Translated by Google) My experience was very bad, he canceled my daughter's appointment when he wanted to, and I was 10 minutes late coming from emeralds and he didn't want to answer, I feel sad, humiliated, Dr Cristiano I don't want to anymore. I wanted to give a grade 0. (Original) Minha esperiencia foi pessima ,desmarcou a consulta da minha filha quando quis ,e atrasei 10 minutos vindo de esmeraldas e ele não quis atender ,me sentir triste ,humilhada, Dr Cristiano não quero mais.queria dar nota 0.

(Translated by Google) I took my mother to the emergency room with 2 broken toes, she is 86 years old, and in this hospital they do not comply with the priority law for the elderly. Despite being in a lot of pain, swollen and dark foot, she waited a long time for care. (Original) Levei minha mãe no pronto atendimento com 2 dedos do pé quebrado, ela tem 86 anos , e neste hospital nao cumprem a lei de prioridade para idosos. Apesar de estar com muita dor, pé inchado e escuro, ficou longo tempo esperando atendimento.

I had difficulties answering the phone (16 ms of waiting to make an appointment and I could barely write down the address, doctor's name, day and time, thank God I had said it at the beginning and memorized it and they disconnected the call). The face-to-face service was good and so was the doctor.

Most doctors are quite competent. I was only disappointed with two orthopedists: One was like a horse in the service, without a medical attitude. After a negative evaluation at Unimed (service/return was better). Another, already old man, tells the patient to take her hands to her feet and when the patient gets up, he stands behind, touching the patient.

(Translated by Google) Excellent service. Dr André Godinho, excellent doctor, humane, considerate, performed a surgery on my shoulder (90% ruptured tendon) I have all normal movements in 90 days after the surgery. May Jesus continue to bless Dr André and all the doctors at the orthopedic hospital. (Original) Excelente atendimento. Dr André Godinho excelente médico, humano, atencioso fez uma cirurgia em meu ombro ( tendão rompido 90%) já estou com todos os movimentos normais em 90 dias após a cirurgia. Que Jesus continue abençoando o Dr André e todos os médicos do hospital ortopédico.

We used the emergency care, despite only having 1 receptionist attending, this first stage was quick and very professional, the second stage was a bit slow, it seemed like there was only 1 doctor to assist almost 20 people who were in the place at that time. moment, more than 1 hour later we were seen, the doctor was very professional, helpful and friendly. The first impression was good, but it could improve, especially because we heard that it is always full. Soon we will use Axial's services, I hope it is better than other units, as the service is extremely bad!

DON'T GO TO THIS INCOMPETENT PLACE! I was recommended to show up 30 minutes in advance, to undergo an MRI exam, at the earliest time, at 7:45. I arrived at the place at 7:15, and amazingly, everything was closed. After opening late, the password removal system didn't work! So, I filled out a form and waited. More than an hour passed, and as I wasn't called, I asked what was happening, and was informed that they were waiting for a technician to fix the machine. of resonance! If I don't ask, I'm left waiting like a fool, and then other people also arrived at the place, ALL SCHEDULED, and no one is informed. We need to leave the house very early, I respect the schedule and I'm made a fool of. I WILL NEVER GO BACK TO THIS TRASH PLACE AGAIN! You need to discover what respect and empathy mean. INCOMPETENT!!!!

I only go to this place because of Dr MARCOS ANTÔNIO who is an EXCELLENT DOCTOR, I am very grateful for everything he has done and does for me and his patients. But, the receptionists are TERRIBLE, BADLY EDUCATED, if they don't want to work, just ask to leave, there are a lot of people who want to. They are not competent to work with the public.

(Translated by Google) I just have to thank the team of Dr. Sergio Nogueira and Dr. Andre Godinho, excellent professionals, highly trained, service, attention they had with my mother, they have no money to pay. You are well taken care of by everyone in the hospital. (Original) So tenho que agradecer a equipe do Dr. Sergio Nogueira e do Dr. Andre Godinho, excelentes profissionais, altamente capacitados, atendimento , atenção que tiveram com a minha mãe não tem dinheiro que pague. Vc é bem atendido por todos no hospital.

(Translated by Google) Lack of punctuality, 45 minutes waiting for a doctor, if he doesn't respect the patient he won't give a good treatment, receptionist doesn't take cell phone in hand and doesn't give attention or correct information. Hospital falling apart, drinking fountain not working, they closed the register because it's dripping it's not easier to fix the register or the doctors are taking all the money and forgetting the place where they work. (Original) Falta de pontualidade , 45 minutos aguardando um médico , se ele não respeita o paciente ele não vai fazer um bom tratamento, recepcionista mais não tira celular na mão e não dá atenção e nem informação correta. Hospital caindo aos caindo aos pedaços , bebedouro sem funcionar, fecharam o registro por que está pingando não e mais fácil arrumar o registro ou os médicos estão tomando todo o dinheiro e esquecendo do local aonde trabalham .

(Translated by Google) Disappointed with Dr. Cristiano Cruz de Andrade Lima orthopedist at the orthopedic hospital. Appointment scheduled and scheduled a week before leaving the city of Juiz de Fora - MG for Consultation paying hotel daily rate and other expenses for Consultation to be canceled at the last minute. (Original) Decepcionado com a postura do Dr. Cristiano Cruz de Andrade Lima ortopedista no hospital ortopedico. Consulta marcada e agendada uma semana antes sair da cidade de Juiz de Fora - MG para Consulta pagando diária de hotel e outras despesas para Consulta ser desmarcada em cima da hora.

(Translated by Google) I am treated very well inside the hospital, from reception to treatment with Dr Fabiana Britto Goulart who is an excellent rheumatologist. (Original) Sou tratada muito bem dentro do hospital, da recepcao ao tratamento com a Dra Fabiana Britto Goulart que é uma excelente reumatologista.

There are many good doctors at this hospital, but lately our experience has not been good. We get very dubious professionals.

Teleservice attendant Rosiane was wonderful, polite, kind, professional with me! I recommend the hospital!

Great, very well evaluated and assisted by Dr Cesar Luiz, Dr Cristiano Cruz and Dr Sérgio Júnior.

the phone never answers

More or less good

Dr André Godinho, orthopedist, excellent professional.

(Translated by Google) I made an appointment I had a huge delay to be seen, it took me a while to get availability to perform my exam, when I did it there was no availability close to schedule the return only more than 15 days later. When I arrived for the return, I was charged another appointment and I had to put up with another long delay. Total lack of respect for the patient. (Original) Marquei uma consulta tive um atraso gigante para ser atendido, demorei conseguir disponibilidade para realizar meu exame, quando o realizei não havia disponibilidade próxima para agendar o retorno só mais de 15 dias depois. Quando cheguei pro retorno me cobraram outra consulta e tive de aturar outro longo atraso. Falta de respeito total com o paciente.

(Translated by Google) Dr Lucas Guerra wonderful. Very good reception. Structure nothing to complain about. But parking has abusive values, the time is 17.00, who stays less than two hours in an office. Two hours 34.00. 24h is 47.00. Illogical. (Original) Dr Lucas Guerra maravilhoso. Recepção muito boa. Estrutura nada a reclamar. Mas estacionamento tem valores abusivos, a hora está 17,00, quem fica menos de duas horas em um consultório. Duas horas 34,00. Sendo que 24h é 47,00. Sem lógica.

(Translated by Google) I was super well attended by Dr Pedro. Radiography on time by very friendly staff.. nothing to complain… just praise!!! (Original) Fui super bem atendida por Dr Pedro. Radiografia na hora por funcionários bem simpáticos.. nada a reclamar… só elogios!!!

Terrible service Terrible management by Dr. AngélicaAndrade de Oliveira ORTOPETIST needs to go back TO college, now learning is dealing with empathy with Autistic children, it's easy to work with children in wheelchairs who don't scream. He is neither better nor less than the others, he should go back to college, arrogant and hypocritical

My mother had one surgery, and we live in another. I had to send a message to the doctor's office, Ana Paula, who in turn was terrible at answering and answering the cell phone, disrespectful to the patient. Unfortunately, we had to pay another doctor in the city to help us with our queries.