1/5 Moya C. 1 year ago on Google
Please
steer
very
far
away
from
this
company.
I
placed
an
order
on
5/23/22
for
7
items
and
the
items
came
at
different
times
months
later
and
I
have
yet
to
receive
one
item
in
addition
to
an
item
I
sent
back
from
a
refund
that
I
have
yet
to
be
compensated
for.
Their
customer
service
is
the
most
horrific
I've
ever
experienced
with
any
company.
Their
response
time
and
communication
is
extremely
unprofessional
and
I
have
gone
back
and
forth
with
them
in
approximately
40
e-mails
to
receive
a
refund
for
the
"Zara
Jacket"
($149.00
USD)
because
the
item
never
arrived.
The
representative
offered
a
refund
in
August
2022
and
I
have
sent
numerous
e-mails
checking
in
on
the
status
and
they
stopped
responding.
Secondly,
I
purchased
the
"Cardi
Blazer"
($149.00
USD)
and
the
item
arrived
with
a
large
hole
in
the
collar.
The
representative
mentioned
that
they
did
not
do
refunds
but
they
will
exchange.
I
demanded
a
refund
as
I
strongly
disagreed
with
continuing
to
communicate
with
them.
After
receiving
a
screenshot
of
a
return
label
(they
didn't
even
have
the
professionalism
to
send
a
PDF
file
for
a
return
label)
I
sent
the
item
back.
I
continued
to
e-mail
them
to
check
on
the
status
of
the
blazer
as
I
saw
that
it
was
delivered
and
by
then
they
had
already
stopped
responding
to
my
e-mails,
so
I
was
totally
robbed
by
this
company
for
$300+.
This
company
has
no
phone
number
for
direct
contact,
bad
reviews,
terrible
customer
service,
cheap
quality
clothing
and
they
are
thieves!
I
have
marked
them
with
1
star
because
it
is
the
minimum
that
is
needed
to
post
the
review,
but
this
company
is
the
lowest
I've
ever
purchased
from,
ZERO
stars.
DO
NOT
SHOP
WITH
THEM!
3 people found this review helpful 👍