1/5 Lamar C. 9 months ago on Google
Overall,
poor
service!
I
encourage
all
to
think
twice
about
visiting
this
office.
They
appear
to
be
overbooking
appointments
for
the
money
and
not
making
sure
their
patience
leave
happy
and
with
a
healthy
smile.
I
moved
to
STL
a
year
ago
and
trusted
this
office
and
its
staff-recommended
procedures
this
entire
time.
I
have
paid
upwards
of
$1,600.00
out
of
pocket
-
only
to
be
disappointed
and
unsatisfied
with
their
service.
I
am
still
dealing
with
the
same
issues
they
created
with
their
“costly”
recommendations.
Most
recently,
I
visited
their
office
concerning
pain
and
sensitivity
with
the
same
tooth.
It
turns
out
that
they
missed
completing
the
procedure,
and
instead
of
completing
this
miss
on
their
dime
-
I
was
given
an
invoice
to
pay
$22.00;
c’mon,
man!
It
took
me
reaching
out
-
where
is
the
customer
service?
Today,
I
had
an
appointment
at
1:30
pm,
paid
$55
upfront,
and
waited
in
the
lobby
for
30
minutes
only
to
hear
my
name
being
yelled
from
around
a
corner
-
no
greeting?
It
was
at
that
moment
that
I
realized
that
this
place
does
not
stand
behind
their
work.
They
aren't
aware
of
an
unsatisfied
repeat
patience,
and
they
can't
get
the
job
done.
I
won't
be
revisiting
this
office,
and
in
a
perfect
world
-
I
want
a
refund.
The
smile
you
touched
is
jacked
up
🥴
Again,
reconsider
coming
here.
The
staff
(including
doctors)
are
unaware
of
their
daily
scheduled
appointments.
Have
the
courtesy
to
let
those
waiting
in
the
front
lobby
know
about
the
delay
and
give
them
the
option
to
reschedule
before
assuming
that
this
new
appointment
time
works
for
them.
the
respect
to
let
those
waiting
to
be
seen
about
the
delay.
But
they
made
sure
to
ask
for
payment
before
ensuring
their
patient
leaves
with
a
happy
and
healthy
smile.
At
a
time
like
this,
$1,600.00
out-of-pocket
&
with
insurance
-
for
poor
service
and
no
resolution
is
just
bad
business.
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