1/5 Irina W. 2 years ago on Google
UPDATE:
this
is
an
update
to
my
original
bad
review.
I’ve
never
given
anyone
2
bad
reviews,
but
this
place
truly
deserves
it!!
Not
only
they
do
terrible
job,
they
also
have
the
worst
customer
service.
So
got
my
nails
done
on
8/20.
Exactly
a
week
later
my
get
started
peeling
at
the
top
and
sides.
(7
out
of
10
nails!!)
The
least
I
expected
out
of
gel
manicure
is
2
weeks.
I
gave
them
a
call
on
8/30
explaining
the
problem.
The
owner
told
me
their
“policy”
is
7
days
to
remediate
any
problem.
Well
was
I
told
about
this
so
called
“policy”?
Nope.
Not
a
single
person
during
my
initial
visit
said
“by
the
way,
if
you
have
any
problems,
please
make
sure
to
let
us
know
within
7
days”,
neither
did
I
get
some
sort
of
receipt
stating
such
policy.
I
obviously
was
not
happy,
to
which
then
the
owner
said
to
come
in
for
them
to
take
a
look
at
it.
I
explained
that
I
have
a
2
week
old
newborn
baby
and
had
to
ask
for
help
to
even
make
the
original
visit
and
that
help
is
not
currently
available
to
me,
so
I
asked
if
they
just
could
refund
not
a
full
amount
but
maybe
50%
as
a
simple
act
of
good
customer
service.
The
owner
ABSOLUTELY
REFUSED
to
do
so.
I
highly
recommend
of
not
ever
using
this
salon
if
you
don’t
want
to
get
ripped
off
and
have
to
go
elsewhere
a
week
later
to
get
it
redone.
Total
waste
of
time
and
money!!
(See
additional
pictures)
ORIGINAL:
My
regular
nail
tech
is
on
vacation
so
I
decided
to
check
out
the
new
salon
that
looks
nice
and
had
good
reviews.
I’ll
start
by
saying
the
place
does
indeed
look
great
with
a
beautiful
design.
And
that’s
The
Only
thing
I
was
impressed
with.
I
called
to
schedule
an
appointment
and
the
only
thing
I
asked
for
is
to
give
me
a
nail
tech
who
is
good
with
cleaning
cuticles,
to
which
I’ve
got
a
standard
response
“all
of
our
techs
are
great
at
that”
..I
reiterated
one
more
time
that
that
is
the
part
that
is
very
important
to
me.
I
was
getting
manicure
and
pedicure
done.
Unfortunately
what
I’ve
got
is
a
person
who
took
short
cut
approach
at
everything!
My
gel
wasn’t
properly
soaked
off,
it
was
ground
down
with
the
electric
file
during
which
not
once
but
THREE
time
my
cuticle
was
nicked
(twice
in
the
same
spot
-
ouch!!)
to
the
point
of
bleeding.
Sides
weren’t
properly
cleaned,
very
fast
barely
there
technique.
The
polish
application
is
rather
rough
and
bubbly,
not
to
mention
I
had
to
point
out
multiple
times
that
she
either
was
not
covering
the
entire
nail
leaving
out
the
sides
OR
she
was
going
over
my
skin
which
at
the
end
caused
roughed
up
bulky
edges
and
of
course
the
part
where
the
polish
went
over
the
cuticle
-
which
I
know
in
a
matter
of
a
week
going
to
grow
out
and
start
peeling
at
the
top
:((.
The
parts
she
was
missing
then
were
“touched
up”
-
not
in
a
smooth
way
:(
Bottom
line
-
this
has
been
the
worst
manicure/
polish
application
I’ve
received
in
a
very
long
time!
Something
you
possible
can
expect
out
of
a
very
cheap
dingy
salon,
not
a
brand
new
and
beautifully
designed
fancy
place
with
fancy
prices!!
I
will
not
be
coming
back
here
:(
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