I ordered $40 worth of food from this establishment to make it home and find hair in my food. I called to speak with a manager on duty to complain about the incident and was told to bring the food back, and they would make another meal. Upon arriving, I presented the food with hair in it, and the employees on duty stated he would make the meal over. After I demanded that they wear hair coverings before preparing the meal this time, the employee refused my request telling me that the hair didn't come from him "it was the girl that was there yesterday" and did not put on proper coverings. Any human being with common sense knows it's not about who the hair came from; it's about appropriate procedures in any food handler's position. This location is by far the worst sharks I've ever been to, their sanitation needs an F rating, and I will not be spending another penny in this place. I implore you or anyone considering this place to think twice and go where your health is considered. I will be reporting this to the state inspector.

Please STOP selling this SWAI fish,,, fake catfish(tails) and trying to pass it off as farm raised catfish!!! It doesn't look, smell, OR taste anything like catfish!!! I will be calling tomorrow to talk the manager on duty about this terrible experience I received tonight

To me it was typical the food. Nothing to write home about it's kind of exhausting it's going to these establishments that have the same menu and the same cooks The price is expensive also. I don't know if my rating is accurate but we was the only car in the parking lot and I'm the only customer I've seen during the process of making the food so that should sum up the experience

When I first moved here it was long John silver I was excited but then they shut down before I could even go and sharks opened and since then it's never been appealing. It looks dirty af just from the outside. I would never even step foot in this place after the reviews. I'll stick to my mexican and Southside of Chicago restaurants for seafood. You really want some great fish go to Calumet Fisheries on the 95th street Bridge in Chicago. Its a neighborhood staple and it's on the bridge the blues Brothers jumped in the movie.

This place is the worst I've been to a few of these locations and this one close to my house is terrible 🤢🤢🤢just close this one down they prices are really high food is terrible I bought a fish dinner omg it had more fat than anything all pieces of my fish had so much fat and jelly I had to throw it away I just order a lunch combo I asked her not to fry the gizzards hard they did anyway and they are salty AF!! The 2 wings were so small doesn't make any sense no wonder everytime I drive pass they are never busy close this place down immediately if I could give a negative star I definitely would and to think y'all black owned 🤢🤢🤢🤢🤢🤢😝😝😝DO NOT WASTE YOUR MONEY!!

I bought fish and chips. When I open my food to eat. Fish look like snake I just throw in trash can. I never go back again. Disgusting food.

Sat at the order mic for 5 minutes and no service. Had to drive to the window and knock to place order

All the food was terrible, they burned my food everything was over cooked. But want to charge all that money for bad food.

The location definitely could use a bit of life in there. Cashier is very dry🥱 as lobby and for that much space. It could really use some customers 😅 but do got to say that they need to change TV station more often frfr😂