Featured Reviews


Frequently mentioned in reviews: fish (37) Hazel (17) service (17) corals (15) store (11) healthy (11) Reef (11) happy (10) marine (10) customer (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Cheng Z. 1 year ago on Google
    Literally the best place if you wanna set up a tank or get new fish and corals. Staff's being extremely knowledgeable, friendly and helpful (thanks again Hazel!). If anyone give bad reviews I'm definitely punching that guy in the face.
    3 people found this review helpful πŸ‘

  • 5/5 Daniel L. 1 year ago on Google
    Once again I visited the store, to purchase some beautiful clowns and was greeted by Hazel and her welcoming smile. Who even on such a gloomy day left my kids and I feeling extremely happy with our new fish. After putting up with my indecision she remained extremely patient, helpful and friendly. Thanks Hazel!!
    3 people found this review helpful πŸ‘

  • 5/5 Gorilla G. 1 year ago on Google
    greate experience; the lady there ( forgot her name) answered all questions with patience and smile, guided me (who is noob in saltwater) to have a good purchase on Corals. so happy with my purchase; Price is reasonable and considering their Easter offer, much cheaper than other nearby places.
    2 people found this review helpful πŸ‘

  • 5/5 Craig H. 1 year ago on Google
    Ordered 4 fish, arrived the next day in perfect health and have settled in immediately into their tank. Wonderful company to feel with and better than any other online live marine animal supplier that I have used. Gonna be getting more stock from them as soon as these are established
    2 people found this review helpful πŸ‘

  • 5/5 cw L. 1 year ago on Google
    The owner is very nice, a girl Because our kids loved the clownfish very well explained everything we will be back ✌️
    2 people found this review helpful πŸ‘

  • 5/5 Vincent S. 1 year ago on Google
    Bought healthy fish from Reef Haven and very satisfied. The store is running by a hard working girl and she’s very patient helping me pair up the Bangaii Cardinals. Recommend it definitely!
    2 people found this review helpful πŸ‘

  • 5/5 kazig1984 1 year ago on Google
    Hazel is amazing. Rare shop that's takes the time to medicate fish and has amazing customer service. Truly a great business and experience every time.
    2 people found this review helpful πŸ‘

  • 5/5 Jason G. 1 year ago on Google
    Great place and great service! New store is chock full of healthy fish and corals! Would easily recommend! Only store in Melbourne I’m aware of that pre treats fish for all the nasties!
    2 people found this review helpful πŸ‘

  • 5/5 Shimi m. 8 months ago on Google
    With all honesty 10+ stars 🌟 To Reef Haven! This place is amazing from the quality of the fish, coral to the customer service provided by the staff specifically Hazel πŸ™ŒπŸ½ Just the best! I’ve come here a few times over the last year and at the same time I have traveled all over Melbourne Visiting every marine aquarium shop and I always find myself coming back here! Not a pretty shop (they are still in the progress of getting it all up) but by far the best care for the livestock and for there customers. Don’t just take my word for it take a drive come in and check it out for yourself.. you will come back and make this a regular spot for your reefing needs! And if you don’t come that’s fine too… MORE FOR ME πŸ˜‚
    2 people found this review helpful πŸ‘

  • 5/5 JAN L. 1 year ago on Google
    Got recommended by a friend and I didn’t regret it. Store owner is super friendly and the customer service is awesome. Fish received in a very healthy condition. Highly recommended.
    1 person found this review helpful πŸ‘

  • 5/5 Nigel C. 1 year ago on Google
    Fantastic marine livestock, well packed with plenty of water and air, sent interstate by Toll air. They always arrive healthy, happy and ready to go(eat). Also good, insightful advise.
    1 person found this review helpful πŸ‘

  • 5/5 Dam J. 1 year ago on Google
    Excellent customer service, corals arrived well packaged and on time. Was personally contacted after delivery attempt to check everything was ok, above and beyond what I expected. Range contains some very special pieces and are vastly quite affordable.
    1 person found this review helpful πŸ‘

  • 5/5 Sarah S. 1 year ago on Google
    friendly and helpful! All fish arrived happy and healthy 🐠 and the way they were packaged was the best iv received when ordering online (always a worry for me) will be putting in another order soon!
    1 person found this review helpful πŸ‘

  • 5/5 NickY T. 1 year ago on Google
    5 Star service. Good communication thru Facebook Messenger. My first experience purchase corals online. Fast delivery. Corals arrived safely without any issue. Love their coral value pack promotion. Will definitely come back again.
    1 person found this review helpful πŸ‘

  • 5/5 Dom H. 1 year ago on Google
    Really impressed with how healthy and happy all the fish were at Reef Haven! Picked a stunner of a fish that was smashing food and took hardly any time to adjust to my tank! I will definitely be coming back for more!
    1 person found this review helpful πŸ‘

  • 5/5 Chloe K. 1 year ago on Google
    Cannot recommend Reef Haven highly enough! As someone who lives where there is no marine LFS, it’s always nerve wracking ordering online and having livestock shipped. I’ve ordered from reef haven numerous times, everything arrives happy and healthy and fast. I don’t have to look or worry anymore- Reef Haven is my go-to. I also know that if I asked the team to try and locate something particular I am after they will do their best! Not to mention that their customer service goes above and beyond! I love that I get a check in text post delivery asking how the fish/corals are going settling in.
    1 person found this review helpful πŸ‘

  • 5/5 sticky b. 1 year ago on Google
    All kinds of rare and unique marine fish and corals for aqua hobbyist to experience and enjoy. New warehouse in Box Hill South opposite Bunnings.
    1 person found this review helpful πŸ‘

  • 5/5 Katie F. 2 years ago on Google
    Extremely happy with our fish, thank you Hazel. We will definitely purchase again. Highly recommended!
    1 person found this review helpful πŸ‘

  • 5/5 Benjamin K. 6 months ago on Google
    what an amazing reefing store. Solid range of dry goods and accessories. Coral selection is excellent and the range of marine fish is the best i have seen. You can really tell that the owner takes great pride in her store and the care given to the animals in their care. Knowledgeable and friendly. This is definitely going to be my new LFS.
    1 person found this review helpful πŸ‘

  • 5/5 Joel R. 4 years ago on Google
    Reef haven is a top notch aquarium. Everything I have recieved from there has been nothing but top quality and very reasonable pricing. I am very new to saltwater aquariums but I was guided through the entire process by the staff and was given support 100% of the way Would 100% recommend
    1 person found this review helpful πŸ‘

  • 5/5 Nadia L. 3 years ago on Google
    Hazel is the most lovely owner you will ever meet. Im surprised at how knowledgabale she is at such a young age. Super good prices. Astounding corals
    1 person found this review helpful πŸ‘

  • 5/5 JL A. 4 years ago on Google
    I bought a lovely forktail blenny from this fish store. Hazel's knowledge of marine biology has amazed me. Thank you.
    1 person found this review helpful πŸ‘

  • 5/5 Alistair P. 8 months ago on Google
    Cannot recommend Reefhaven highly enough! Hazel makes sure you get the best product for the best price. Very patient and helpful. Tank is 100% stocked from Reefhaven.
    1 person found this review helpful πŸ‘

  • 5/5 Jacky 4 years ago on Google
    Phenomenal service, highly recommended for both locals and interstate customers! Super transparent with current stock and prices (on their facebook page). Hazel was super helpful and answered any questions quickly, keeping me updated with videos and pictures of the livestock I ordered. Fish and corals came healthy as she ensured that they were eating beforehand.
    1 person found this review helpful πŸ‘

  • 5/5 Graeme M. 9 months ago on Google
    Excellent customer service and advice. Overnight delivery to regional NSW. Follow up to check delivery was ok and fish are well. Reef Haven 5 out of 5.
    1 person found this review helpful πŸ‘

  • 5/5 Warren B. 4 months ago on Google
    Absolutely incredible. Not only could REEF HAVEN source the fish I needed when no one else bothered to try, they did it with ease! I had amazing fish arrive on my doorstep all the way from Melbourne the morning after the order went through. I could not be happier and am glad to deal with them. I certainly have no problem thoroughly recommending REEF HAVEN to anyone wanting quality marine fish, corals or inverts delivered to your door - at a really great price also. They are expanding into freshwater now too! Very happy. πŸ πŸ‘

  • 5/5 Tara 6 months ago on Google
    ReefHaven team are very friendly and helpful. I received some beautiful fish and were very healthy. Packaging is awesome and ensures fish arrive safely. Love that this store QTs their fish. Door to door overnight freight is awesome and possibly the best price you will find anywhere. I look forward to purchasing again from this store. Thank you!

  • 5/5 inferno 4. 6 months ago on Google
    I have stocked my reef solely with livestock from Reefhaven and I could not be happier with the health of everything I received. I will stock all my future tanks from here and the service from Hazel is exceptional 5 stars for sure xxx

  • 5/5 J C. 4 months ago on Google
    Hi, saw reef haven on Parker’s Reef YouTube channel. Dropped in and found Hazel to be super friendly and super knowledgeable. Im new to the hobbie so it was great to find a fish store owner that was genuinely patient and took their time with me. The coral at reef haven was the best I’ve seen in Melbourne so far, bought some coral and fish and will be getting more from reef haven in the future.

  • 5/5 Master 7. 4 months ago on Google
    Received my corals and fish in very good health and extremely well packaged was very happy and great customer service

  • 5/5 William h. 4 months ago on Google
    One of the most honest and complete stores out there. Went to many other places before back when i was a new aquarist, either they tried to make me buy unnecessary things that i eventually don’t use or upsell me expensive un-necessary stuffs. Hazel recommended me some essentials to get started and was honest along the way and 2 yrs into this hobby, learning more, i still think her advices were great and honest. Loved the service here! Hands down 5 stars.

  • 5/5 Andrew S. 2 years ago on Google
    I've ordered frags from these guys and their shipping, and customer service, and most importantly their corals are spot on. They shipped from Vic to Sydney in under 24 hours during massive shipping delays. The frags are always happy and healthy and their selection of corals is awesome πŸ‘πŸ‘πŸ‘

  • 5/5 Brendan β€œGrumps” C. 6 months ago on Google
    Reef Haven would have to be one of my favourite aquariums. Hazel is very knowledgeable and eager to help where she can. The fish and corals at Reef Haven are of the highest quality and I have the utmost confidence in buying from there.

  • 5/5 Ren G. 6 months ago on Google
    Reef Haven is the best. Hazel has the best Quality fish and it feels great knowing she takes pride and love in what she does. I Bought my first pair of black and white ice clowns and they arrived peacefully in Queensland from Melbourne. Shipping is fast and overnight very reliable. Thank you

  • 5/5 Amir S. 7 months ago on Google
    Quite possibly one of the best saltwater fish stores there is in Melbourne. Also the only place I know of that quarantines all their fish. The customer service is by far the best I've come across so far. Hazel really goes above and beyond with helping out with whatever you're after and is super transparent and accommodating to whatever you need. There's a fairly large and healthy amount of coral to pick from. New fish stock selection can be a bit inconsistent but Hazel does her best to source any fish you're after. All in all would definitely recommend RH over any other saltwater store especially if you're after any specific fish or coral.

  • 5/5 le hoai T. 1 year ago on Google
    recommended marine aquarium , very nice fishes and corals with affordable price.

  • 5/5 Zeph F. 2 years ago on Google
    Very knowledgeable, and has alot of hard to come by marine fish.

  • 5/5 Emmanuel K. 2 years ago on Google
    Great friendly service. Good place to buy fish that have gone through tank transfer method

  • 5/5 Feliks A. 2 years ago on Google
    Hazel is one of the loveliest LFS owners out there! Makes sure to answer all questions and spend as much time as you want (even if inside she's hating it haha). Nice variety of fish you don't see everywhere and beautifully chosen selection of coral! Purchased some fish and crabs couple weeks ago and have to go back again for more!

  • 5/5 Jess 2 years ago on Google
    This was my first time purchasing from reef haven and it was an amazing experience. The corals I received were well beyond expectations. The delivery service was extremely quick to rural NSW, order was received very early the next day even with lockdown delays. The customer service has also been next level with quick replies and sooo friendly!!


Call +61 432 176 618 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ Kerbside pickup
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping
    • βœ“οΈ Same-day delivery

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