If you want an excellent, professional, low pressure automobile buying experience Passport BMW is the place and Greg Chery is THE salesman. We got just the car we wanted and are very happy with the experience and the great vehicle!

Paul Tyler was was Sales Agent and he was fantastic. I placed a custom order for an X5 in April and from the beginning of the order through delivery to the dealership, Paul was responsive and knowledgeable at every point. Whether providing an update on the status of my vehicle or sharing he had no update, I never had to sit around waiting and wondering what were the next steps. If you ever visit Passport BMW, make sure to call on Paul. 5 star service!

*My salesman helped me purchase this certified 2020 m550. I am out of state, bought it sight unseen and had it shipped. Everything went well in spite of the complexities of making that happen. The car was spotless and runs like new. Their shop did a great job with getting it inspected and ready for delivery. Very pleased overall with this experience. *UPDATE. Passport says engine air and cabin filters were changed as part of their Certified vehicle prep in November. Pulled the filters and neither of those things was done. Filters are filthy. Date codes on filters are 4 years old. Makes me wonder about the bmw certification. Not pleased. Waiting to hear back. UPDATE: They allowed me to take the car to another dealership to have the 30K mile service done which they are paying for. Happy about that. I don't know what the certification process entails but I find it hard to understand how all of this could have been missed. I think the Covid hangover has lasted long enough.

Passport BMW was just exceptional. The help from Mr. Zach Haynes & Mr. Ken Brokaw in services were perfect. Although they’re busy 24.7 with multiple customers and calls, they didn’t let that overwhelm them and actually cared about what I requested on my BMW. Those 2 treated me with respect and stayed on top of my car, providing me with updates. The parts department was amazing, the cafeteria was actually great and surprisingly cheap. Nice gift shop, beautiful new BMWs to explore on the showroom floor and an awesome lounge upstairs with sofas and TVs. I also received a loaner vehicle because my BMW had to be kept there overnight. Everything was perfect. From their professionalism to actually caring about what you want & need. I appreciate you guys so much. Will absolutely be returning for services and potentially buying a new vehicle. THANK YOU!

I recently picked up the 2024 i5 I ordered a few months ago and I couldn't be more happy with my experience from the moment I walked through the door that first day. My salesman was Ben Stith, who's probably the best of them all. From the time I ordered in Sep, to even after picking my car up, he has been incredibly knowledgeable, supportive, and responsive to all my many questions and requests. He went to bat for me many times with different aspects of the sale (trade value, incentives, etc) and has a fun and warm personality that made the entire experience great. He has followed up with me and provided me with post-sale support. Even now, I know I can text him with a question or ask and he never makes me feel like I'm a bother. I highly recommend working with Ben.

Thank you Nathan and everyone at Passport BMW for making the car buying process easy and enjoyable! From setting up an appointment to finalizing all of the paperwork I felt welcomed and appreciated. Nathan was friendly and knowledgeable, answering all of my questions and making sure I was comfortable and never felt pressured or rushed. I also got a great deal on my trade in so I didn’t have to worry about selling my old car myself which was a huge relief. I 100% recommend Nathan and the Passport BMW team for your car buying needs.

Immaculate dealership with every bell & whistle? Nice people? Low pressure? Great deal? YES to all! Worked with Nathan Tibbets who was super friendly & helpful. Great communication, & always willing to help. Have worked with quite a few BMW dealers in my area & they are great in various respects, but traveled to go to this one... & It's NEXT LEVEL. Try them!

I had just an awesome buying experience. No pressure at all because the car pretty much sells itself, but my salesperson did a great job learning what I needed and wanted in a car. He explained the features of the vehicle without overwhelming me. I got a good deal on my trade-in and financing. I am just ecstatic with my new BMW.

This dealership is by far THE best in the DMV area because of their impeccable customer service. My husband and I were shopping around for a some time and a friend recommended this spot. From start to finish, our experience was phenomenal with them - front desk, to the financing part, receipt of the vehicle, and everything in between. Special thanks to Derrick McGuire, our lovely salesperson who communicated clearly and answered all of our questions, no matter how trivial. He went above and beyond to ensure our experience was great - like indulging my request for two bows on the car’s hood! We would recommend them without any hesitation! Thank you Derrick and Mike in finance. I’m sure we’ll be back for an upgrade :)

Elias was great & helped me get my first big girl purchase, a BMW 330i. He was very very nice, knowledgeable, & made the process very fast & easy. I wasted my time (about 5hours) at another dealership… just for them to run my credit only & left with no car. Then I came here around 5-6pm. I left around 8pm with my new car & I love it ! Thanks Elias (:

I normally don't write reviews, especially not positive reviews, and never one for a car dealer. However I think the service I got from Passport is worth writing a positive review. The people I worked with, namely Milos Petric, Rachel Clancy, and Davaughn Paige are super nice, friendly and very flexible as well as accommodating. I had an unusual situation (insurance company system down) and the Passport crew kept me up. So THANK YOU! BTW, I love this car I got:-)

So, my husband and I both bought brand new cars from Passport BMW last month. It was originally supposed to be me purchasing a 2024 BMW X3 Sdrive 20i. We live in Georgia and I was shopping around for the best possible deals. It was my first time purchasing a vehicle online and John Accettullo did a fantastic job of walking me through every step of the way with excellent and professional communication! As a matter of fact, he was so great with me, that my husband reached out to him and decided to trade in his old BMW for a brand new one. John provided excellent service with my husband purchasing a brand new 2023 BMW i4 EV. Both cars were delivered to our house at the same time. It was a beautiful experience. The finance department did a wonderful job with sending documents for us to sign, in a very quick and efficient manner. I will certainly recommend Passport BMW to anyone looking to purchase a BMW!

This is to share my wonderful experience with Mr. William Bush at Passport BMW while purchasing my 2024 BMW X4. Overall, Will was knowledgeable, respectful, & non-pressuring regarding the ordering & purchasing of the vehicle. Furthermore, he was particularly accommodating regarding the purchase & financing process so as to minimize the time it normally takes to purchase a vehicle. After doing some significant research on luxury vehicles, I am very pleased with my new X4 & the experience at Passport BMW, & I would highly recommend them both.

I had an excellent buying experience for my 2024 Z4 m40i with my client advisor, John Accettullo, and the rest of the Passport BMW team. Responsive communication throughout the process, a fair deal, low pressure, and no surprises at any stage. This is my 5th BMW, but my first purchased through Passport, and it was my best of the bunch, perhaps my best car-buying experience ever. I'll gladly do business with John and Passport BMW again.