Great shopping experience with Miles to find a new pair of walking boots - knowledgeable, patient and friendly. The store was also very well stocked. Would definitely recommend it if you're not sure what you need.

I had a running trainer fitting with Myles over the weekend. He was patient, knowledgable and just extremely helpful in getting the right pair of trainers for me. He gave me some really great advice in my mechanic of running in addition to the actual trainer advice. Would recommend if you need a pair fitted!

Stopped in Friday afternoon for some last minute shopping for boots and other gear like a rucksack and water bottles prior to trip to hike up Ben Nevis. The staff were simply outstanding - knowledgeable about the products. Emma even gave me pro tips on lacing up boots the right way for a long hike, and helped me identify the best boots given I only use them infrequently. Noah (hope I remember the name right) was another who helped me with the rucksack. Incredibly polite and friendly service, and I was pleased with the overall selection at this location. Nice to have a Cotswold Outdoors local to the area instead of having to find locations in central London. They also have Runners Need downstairs which I’ve not shopped from yet.

Dan in store was great! I had been recommended a specific brand of shoe by my foot doctor. Dan explained the range and technology in the shoes. He found what options were available in my size and picked out a style that i liked. Dan was a massive help!

Really impressive service from Daniel, went the extra mile to find and order an item of clothing for us. Thank you Daniel 😊

Apologies hit wrong star at first, excellent service, everybody so helpful.

Really helpful, supplied just what we needed, and a special thanks to Elisa, who gave us great advice and service

Fantastic customer service here from Dan who helped me find the right pair of running shoes. He offered expert advice on fitting and the styles of running shoe. He was quick to suggest the pair that I eventually bought as a potential given my feedback on the first pair.

It's good to have shop assistants who know what they are talking about. They know the products and can get the right one for you. I'm talking walking boots. These guys know their stuff.

Good quality clothing, footwear and accessories. Helpful and knowledgeable staff.