1/5 Jasmine A. 2 years ago on Google • 28 reviews
Boots;
for
gods
sake
can
you
please
train
your
staff
in
customer
service??
Really
it’s
just
not
that
hard
to
talk
to
customers
with
respect,
especially
when
the
error
is
your
own
fault
-
specifically
the
young
woman
with
glasses.
3
weeks
ago
she
amended
my
prescription
to
3
weeks
instead
of
4,
because
she
incorrectly
told
me
I
had
a
months
worth,
when
I
only
had
21
tablets.
Come
to
today,
I
have
received
no
text
(you
have
stopped
texting
me
for
some
reason???)
and
I
see
the
same
woman
who
says
it’s
not
due
until
the
24th.
I
mention
to
her
that
I
watched
her
change
it
to
the
17th
last
month
and
that
it
was
her
I
spoke
to.
She
just
says
“well
it’s
not
on
the
system”……
errrr
isn’t
it
YOUR
JOB
TO
DO
THAT?
For
Christ
sake
can
we
not
prioritise
doing
things
properly
and
well
especially
when
you’re
dealing
with
people’s
health?
Never
mind
that
an
apology
for
getting
it
wrong
would
have
gone
a
long
way
(this
woman
seemed
to
think
she
was
well
above
admitting
that
a
mistake
had
happened)
It
is
really
that
bloody
difficult
to
train
your
staff
to
update
the
system
and
to
actually
do
a
good
job?
Why
do
I
need
to
have
kittens
each
month
because
your
staff
have
attitude
issues
and
can’t
write
out
dates?
Seriously,
sort
out
your
staff,
your
system,
your
management,
the
lot.
Get
your
act
together,
start
treating
your
customers
with
respect
and
maybe
think
about
the
quality
of
service
you
are
supposed
to
be
providing,
which
includes
not
treating
your
patients
like
a
massive
inconvenience
to
your
life.
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