Hacienda Sisal image

Hacienda Sisal

Restaurant Mexican restaurant

Traditional Mexican fajitas, grilled meats & buffet dining in a hacienda with live mariachi music. People often mention great, good, Mexican, service, restaurant, dinner, nice, amazing, experience, Cancun,


Address

km 13.5, Blvd. Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Website

haciendasisal.com

Contact

+52 800 020 4680

Price rating

$$ $$

Rating on Google Maps

4.50 (1.8K reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 2 pm, 5 to 11 pm
  • Monday: 5 to 11 pm
  • Tuesday: 5 to 11 pm
  • Wednesday: 5 to 11 pm
  • Thursday: 5 to 11 pm
  • Friday: 5 to 11 pm
  • Saturday: 5 to 11 pm

Featured Reviews


Frequently mentioned in reviews: great (15) good (13) Mexican (12) service (11) restaurant (11) dinner (10) nice (10) amazing (8) experience (7) Cancun (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Steven M. 2 years ago on Google
    Excellent experience, great food, awesome service! I had a great dinner here, I ordered the empanadas for an appetizer and they were good but nothing to special. I then got the patron special fajitas for my main course and they were delicious. Finally I had the churros for dessert and they were amazing. I highly recommend coming here to eat!
    5 people found this review helpful 👍

  • 5/5 George K. 1 year ago on Google
    I'm here now for the 3rd time. Service and meals are awesome👍👍👍
    4 people found this review helpful 👍

  • 5/5 Matthew H. 4 months ago on Google • 676 reviews
    A really nice restaurant with a great selection of traditional Mexican food. There is a large range of delicious traditional food to choose from and the staff are all super friendly and the overall service is excellent.

  • 5/5 Nicholas F. 7 months ago on Google • 374 reviews
    Amazing food, attentive staff, and beautiful ambiance. It's everything you would want when in Cancun! Be advised there is a dress code. Don't go wearing bathing suit and cutoff t shirt like I did, or you will have to sit on outside patio. (It was beautiful anyway)
    1 person found this review helpful 👍

  • 5/5 Esmeralda M. 2 years ago on Google
    I’m Mexican, and this is the only restaurant in Cancun that tastes like GOOD Mexican food. There wasn’t a single dish that we didn’t love, we visited 4 times! Good price, excellent service, authentic Mexican atmosphere and music. Definitely try the Burritos and Queso Fundido!
    2 people found this review helpful 👍

  • 4/5 Alexandra D. 1 year ago on Google
    Food is really delicious and most of the main course items are very generous portions. I couldn’t even finish mine even though it was heaven (shrimp enchilada). Service is a bit slow but to be fair the restaurant was full. Margarita is HUGE and delish. The beet carpaccio is also a hit.
    2 people found this review helpful 👍

  • 5/5 Daniel O. 7 months ago on Google • 271 reviews
    Amazing service! Delicious food! Date night ambiance but family friendly as well. It is really nice inside, a classy environment. For guys, yes you can wear shorts. I wore jean shorts with a polo. My wife and I really enjoyed dinner here. I highly recommend this restaurant.
    1 person found this review helpful 👍

  • 4/5 S C. 4 months ago on Google • 115 reviews
    Great restaurant with lots of varieties of food items from the menu. It tasted great. Specifically their salads, Guacamole with Tortillas Chips were so amazing!!
    1 person found this review helpful 👍

  • 4/5 M H. 2 years ago on Google
    Nice place, and the fresh guacamole made at your table along with cocktails made at your table too. Food was good, but was not the best Mexican food we had in Cancun. Only Downside beside food is that we felt rushed with every course and felt like they wanted to get you in and out as quick as possible.
    1 person found this review helpful 👍

  • 5/5 Aknomics (. 6 months ago on Google
    Awesome experience! Best for first dates, birthdays etc. Prices are good, drinks are huge and the mariachi band at night is really cool! My wife loved it!
    1 person found this review helpful 👍

  • 5/5 Shubhendu D. 11 months ago on Google
    Excellent place for authentic Mexican food. This is part of Royal group all inclusive package. Absolute stunning interiors and live band will add extra warmth to the foods served. The margarita served is very authentic and tasty. We ordered some extra hot sauce (Habanero) to spice up our dish. We had 2 type of colored tortillas. The flan was great and also the churros with 2 types of dips.
    1 person found this review helpful 👍

  • 5/5 Kedar P. 2 years ago on Google
    This was the best Mexican dinner we had during our stay in Cancun. Great ambience, very authentic food and amazing service - our server, Humberto took great care of us. The empanadas (beef) were some of the best we have eaten. I loved the chefs lobster special. The margaritas were really good and I also sampled some of their Anejo tequilas which they serve with savory juice accompaniments. All in all a great dinner experience.
    1 person found this review helpful 👍

  • 5/5 Cyn R. 4 months ago on Google • 119 reviews
    I was at Gran Salon - a dinner theatre that's part of the restaurant. Mexican themed night: excellent food, entertainment and service. Very creative desserts. Reservations are needed. If you're going because you got a voucher from The Royal Sands, DON'T FORGET YOUR PAPER! There are drinks, but they're an upgrade from all-inclusive, if you have it. The music is VERY LOUD!

  • 5/5 Rebecca D. 4 months ago on Google • 54 reviews
    Delicious Mexican food. The presentation is spectacular! Great service!

  • 5/5 Yun 3 months ago on Google • 42 reviews New
    We had New Year’s Eve dinner here - seafood soup and town hawk steak as well as chicken mole. It was very good. In the end, we got the most beautiful dessert complimentary and count down grapes.

  • 5/5 sue 6 months ago on Google • 35 reviews
    Excellent place for a casual Sunday brunch or for a special date night or celebration. Reservations recommended. Their food and presentation is top notch. One thing though - if you are on the REFINE all-inclusive package, do ask beforehand which items are not included and invite a surcharge. Some drinks and guac are what I remember was charged. Also if vegetarian or vegan or halal eater, be careful to specify as some items contain (pork) lard. One of the drinks was rimmed with a salt that contained a worm (as I was told later).

  • 3/5 Litty S. 9 months ago on Google • 34 reviews
    Family of 5 ( 2 adults, 3 children). We didn’t need a reservation to sit outside which was nice. The server had several tables assigned to him which isn’t his fault but made the wait to order and receive our drinks and food very long. When the food came it was cold but the server did reheat it for us quickly. The drinks were good. The food was bland but with some salt and pepper it was good. I’d compare it to Chili’s flavors. We were seated at about 7pm and didn’t get the bill until about 10pm. Was a long dinner for my kiddos. The atmosphere was so beautiful and the ocean breeze during dinner was so refreshing.

  • 5/5 Hannah B. 2 years ago on Google
    Excellent service!!! Everyone was extremely helpful, kind and patient. The food was amazing, fresh and well priced. I am lactose intolerant and they made sure none of my food had any cheese in it. We sat outside and we really enjoyed the music. The guacamole/cocktails were made table side so it was a very fun experience. We had a fantastic time!!

  • 4/5 Gaurav H. 2 years ago on Google
    We are here from the United States and this is our first mexican restaurant stop and to be honest , not at all disappointed. We tried the fresh chips and guac along with the margaritas and the chicken entree . The chips and guac came with a variety of sauces all of them were really good . Really good and server was amazing as well with his recommendations. Only complaint or suggestion, dont make your guest wait saying that you dont have tables available when clearly you had plenty . Overall a good experience !

  • 4/5 Amelia K. 2 years ago on Google
    We had some issues seating our large party, but the staff at the restaurant quickly helped us and we were able to be seated (albeit split) outside like we wanted. Likewise, the service during our meal was great, and we all enjoyed our food.

  • 5/5 Phyllis R. 1 year ago on Google
    This is one of the best restaurants I have visited in Cancun. It was my Daughters 16th Birthday and it was overheard. Next thing I know the staff came out and surprised my daughter with a beautiful display. The food was amazing the Salmon, empanadas, chicken salad, nachos, pork chop, steak and more. Our server was Aimee and the manager and staff all were amazing and accommodating to my mommy who was in a wheelchair. When I return I will be sure to visit again 20 stars

  • 5/5 Derek K. 5 months ago on Google • 4 reviews
    This was a nice, upscale dining experience with high (but not unreasonably so) prices. While there are places we found in Cancun with great food for lower prices, the ambiance here was great and made for a very pleasant dining experience. Ordering the signature cocktails is a must, as the mobile bartender will prepare them table-side with skill and flair.

  • 5/5 Thayra Zambrana-Nieves, PsyD, P. 1 year ago on Google
    We LOVED this restaurant! The place is gorgeous, the ambiance is relaxing and inviting, the staff are very nice and welcoming. The food was outstanding! We really really enjoyed dinner here! Out waiter Diego was so nice and helpful with the menu.

  • 5/5 Nicholas (. 1 year ago on Google
    If you go to one restaurant in Mexico, make it here.The portions are generous, the service is excellent and the mariachi band is wonderful!

  • 5/5 Robert M. 1 year ago on Google
    Carnitas was outstanding. Sitting outside was nice even though you face the street. Worth the visit!

  • 4/5 Cliff W. 9 months ago on Google
    Has a nice atmosphere with neat decor, but the food wasn't that great compared to other places nearby we'd visited. It's not a bad option just not great. Can't comment on the drinks, though they did walk around with drink carts and they may have been pretty good.

  • 5/5 Rajesh V. 11 months ago on Google
    Amazing flavor in everything we ordered. After eating all the tex-mex in Texas, I had forgotten what authentic Mexican food tastes like, and this was a great reminder. I highly recommend it!

  • 4/5 Brinlie C. 1 year ago on Google
    We would definitely come back. At first we were rejected from the restaurant because my boyfriend was wearing a tank top. However, once we came back with a proper shirt we were really impressed with the food! The fondue cheese was delicious. The steak burrito was amazing! I got the shrimp enchiladas which were good. We finished the meal with churros and tres leches. Best food we have had so far on this trip by far! I gave them only 4 stars because they charged us 300 pesos for 2 bottles of water. They didn’t tell us that they would be charging us for the water. RIP

  • 5/5 Havi H. 1 year ago on Google
    Great Mexican food in a lovely and rhythmic atmosphere. Staffing was really nice, helpful and attentive. They did prepare the avocado 🥑 dip at our table which es delicious. We had fajitas which were absolutely tasty and lots on the plate. Pricing is good and place was clean and cozy.

  • 5/5 Patrick Van Z. 1 year ago on Google
    We went for dinner on a Tuesday evening and absolutely loved it! Great food, great service by our server Gabriela, and great ambience between the decor and the live quartet. Best mole we have ever tasted (even better than when we visited Oaxaca)! And the pork chop that was carved table side was incredible. We plan to go at least 2X on every trip to Cancun now. Our new favorite for Mexican on the Zona Hotelera strip (and even better than our old favorite La Destelleria, which is now closed).

  • 4/5 Jenny F. 1 year ago on Google
    One of the restaurants included in our All Inclusive package - I think they do per reservation but we only walk in and wait. Make sure you have smart casual clothes and no tank top for men. People are nice and attentive - the place have outdoor and indoor sitting they can also sing for any event you have. They usually have bands roaming around. The food was fine - we like most the shrimp with avocado, carnitas and churros. Recommend to visit here especially if you booked in Royal Sands.

  • 5/5 J A. 1 year ago on Google
    Hotel zone is expensive so we were pleased to find this. Wife and I had the carnitas for about $15 apiece plus about $8 for my margarita and $10 for her drink. About $50 plus tip.


Call +52 800 020 4680 Open on Google Maps

Amenities


  • Parking
    • ✓️ Valet parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Salad bar
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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