1/5 Gina C. 4 months ago on Google
We
went
here
from
a
recommendation
from
a
colleague
who
was
here
3
weeks
ago
and
from
a
local.
It’s
unfortunate
to
say
that
this
beautiful
place
was
a
BIG
disappointment.
Though
the
atmosphere
overlooking
the
lagoon
is
priceless,
it
still
does
not
make
up
for
the
ugly
ugly
rude
service
from
our
server
Victor
and
the
bad
food.
Not
sure
what
this
man
had
going
on
but
rude
doesn’t
even
cut
it.
After
20
minutes
of
being
seated
and
no
one
coming
to
our
table,
we
ended
up
flagging
down
someone
to
bring
us
water.
10
minutes
after
asking
for
the
water,
Victor
our
server,
comes
hurried
to
the
table
saying
“
Okay,
c’mon
what
do
you
want,
let’s
go”
for
the
record
we
don’t
know
this
guy
and
never
met
him
before
so
not
sure
why
he
was
talking
to
us
like
this.
We
ordered
our
drinks,
appetizer
and
food
and
waited
and
waited
and
waited…
finally
received
our
drinks;
strawberry
mojito,
Paloma,
regular
mojito
and
a
passion
fruit
with
Tito’s.
I
have
to
say
none
of
our
drinks
were
good.
I
had
to
go
to
the
bar
with
two
of
the
drinks
for
them
to
fix
them.
The
appetizers
came;
shrimp
ceviche,
octopus
carpaccio,
roasted
poblano
with
quinoa.
The
roasted
poblano
sat
in
a
bed
of
refried
beans
which
the
beans
were
good
but
lukewarm.
The
ceviche
was
flavorless
and
the
octopus
carpaccio
was
okay.
For
the
entrees
we
ordered
the
lobster
(which
they
over
cooked)
they
brought
two
butters
for
the
over
cooked
lobster;
popcorn
butter
which
was
disgusting
and
a
garlic
butter
which
was
good,
the
lobster
tacos
(which
tasted
like
freezer
burn
taquitos
from
some
convenient
store),
the
tuna
steak
was
overcooked
as
well,
and
the
last
entree
was
the
flank
steak
which
was
fair
at
best
but
lukewarm.
Not
sure
if
our
food
sat
in
the
kitchen
or
what
but,
I
can’t
even
explain.
After
all
this,
Victor
did
not
come
to
check
in
and
ask
about
the
food
or
if
we
wanted
more
drinks.
We
had
to
keep
stopping
bus
boys
for
more
water.
Again,
we
flagged
down
another
waiter
and
asked
for
our
check
since
Victor
never
came
back
once
he
took
our
order.
Victor
finally
showed
up
with
our
bill
and
then
disappeared
again,
when
he
finally
came
back
he
was
bothered
that
we
were
using
an
American
Express
card
because
he
needed
a
different
card
reader.
When
he
came
back
with
the
AE
card
reader
he
was
hurrying
us
about
how
much
to
type
in
for
his
tip.
After
all
that
the
card
reader
was
not
connecting
and
we
had
to
go
to
the
bar
to
use
something
else
which
didn’t
work
and
he
proceeded
to
tell
us
“No
American
Express,
Visa,
visa!”
We
ended
up
paying
in
cash.
Again,
this
place
is
beautiful
but
that’s
it.
Food
was
not
good,
service
was
terrible.
I
know
places
can
have
an
off
day
but
this
went
beyond
that.
I
will
not
come
here
again.
The
funny
thing
is
that
above
the
bar
they
have
a
sign
that
reads
“
God
owns
this
business
and
we
just
manage
it”
the
sign
should
read
“God
owns
this
business
and
we
mismanage
it.”
God
doesn’t
like
ugly!
Here
are
some
pictures
of
the
place
and
food…
please
don’t
be
fooled
something
that
looks
pretty
doesn’t
mean
it’s
good!
This
is
what
we
would
call
a
TT
(Tourist
Trap)
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