1/5 דור �. 6 months ago on Google
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Salvia
Cancún
Aparts
-
Worst
hotel
experience
ever!
I
recently
stayed
at
Salvia
Cancún
Aparts
for
two
nights,
and
it
was
the
worst
hotel
experience
I
have
ever
had.
On
the
first
day,
the
electricity
went
out
for
five
hours
in
the
middle
of
the
day.
The
staff
told
us
that
we
would
be
refunded
for
breakfast
as
compensation,
but
when
we
went
to
breakfast
the
next
morning,
we
were
told
that
we
had
to
pay.
The
room
was
also
never
cleaned
during
our
stay.
When
we
asked
the
staff
to
clean
the
room,
they
said
that
they
were
too
busy.
The
service
was
also
very
bad.
The
staff
were
rude
and
unhelpful.
When
we
asked
for
help
with
something,
they
would
often
just
ignore
us.
Overall,
I
would
not
recommend
Salvia
Cancún
Aparts
to
anyone.
It
is
a
dirty,
poorly
managed
hotel
with
bad
service.
Here
are
some
additional
details
about
my
experience:
The
electricity
went
out
at
around
10am
and
didn't
come
back
on
until
around
3pm.
During
that
time,
we
couldn't
use
the
air
conditioning,
the
lights,
or
the
TV.
It
was
very
hot
and
uncomfortable
in
the
room.When
we
went
to
breakfast
the
next
morning,
we
told
the
staff
that
we
had
been
promised
a
refund.
They
said
that
they
had
no
record
of
this
and
that
we
would
have
to
pay.
We
argued
with
them
for
a
while,
but
they
eventually
agreed
to
give
us
a
discount.The
room
was
not
cleaned
at
all
during
our
stay.
We
had
to
ask
the
staff
for
towels
and
toilet
paper
on
several
occasions.The
staff
were
rude
and
unhelpful.
When
we
asked
for
help
with
something,
they
would
often
just
ignore
us.
For
example,
we
asked
the
front
desk
to
help
us
book
a
taxi,
but
they
just
told
us
to
call
a
taxi
ourselves.
I
would
strongly
advise
anyone
considering
staying
at
Salvia
Cancún
Aparts
to
reconsider.
There
are
much
better
hotels
in
Cancun.
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