5/5 Fiona B. 1 year ago on Google
I
was
only
here
for
a
week
but
the
service
was
absolutely
amazing.
The
front
desk
made
sure
our
welcome
felt
warm
and
professional.
After
my
mom
and
I
got
situated
we
were
helped
by
what
I
think
wasn’t
one
of
the
bosses.
He
talked
to
us
about
the
resort
in
great
detail
and
made
sure
we
knew
to
ask
him
about
reservations,
he
would
respond
within
minutes
and
help
us
with
reserving
tables.
I
wasn’t
able
to
catch
one
of
his
seminars
but
from
what
other
people
on
the
trip
told
me
and
my
mom,
it
was
done
beautifully
and
professionally.
The
rooms
were
always
kept
clean,
sometimes
it
got
cold
with
the
AC
so
I
went
to
grab
an
extra
blanket
which
was
then
folded
underneath
by
the
staff
which
I
found
very
sweet.
It
was
little
things
like
that
I
noticed
that
made
me
not
want
to
leave.
The
chef’s
cooked
everything
to
perfection
in
every
restaurant.
I
have
never
eaten
more
food
in
my
entire
life
then
I
did
on
this
trip.
The
local
buffet
waiting
staff
always
made
sure
everything
was
perfect.
Everyone
was
so
welcoming.
Felipe
was
amazing,
he
always
had
me
and
my
mom
smiling
and
would
engage
in
small
conversations
with
me.
I’m
a
waitress
myself
so
I
know
what
it’s
like
to
work
in
busy
environments,
I
was
beyond
impressed
with
everything
and
everyone.
The
host’s
were
beautiful,
very
professional
and
always
on
their
feet
making
sure
everyone
is
satisfied
and
happy.
The
boss
in
the
buffet
was
always
resolving
any
issues
and
I
really
liked
his
style.
I
wish
I
had
gotten
more
names,
but
all
in
all,
every
morning
I
was
always
excited
for
breakfast
because
every
server
was
on
point
and
perfect.
The
crapes
were
amazing.
I
recommend
Hacienda
Sisal
for
a
dinner
reservation.
The
beach
was
beyond
beautiful.
Moises
if
you
get
him
when
it
comes
to
running
food
and
drinks
he
goes
above
and
beyond.
My
mom
and
I
told
him,
he’s
the
reason
we
will
be
back
to
this
resort.
He
always
brought
us
drinks
when
he
noticed
them
empty,
and
when
we
would
order
food
he
was
always
on
top
of
it.
Not
only
does
he
go
above
and
beyond
but
I
had
some
amazing
conversations
with
him
and
if
and
when
we
do
come
back,
I’ll
be
looking
forward
to
a
familiar
face.
Everyone
who
worked
on
the
beach
always
made
sure
to
keep
everything
cleaned
all
the
time.
All
I
kept
thinking
to
myself
was
“wow
they
really
never
stop
working.”
If
you’re
looking
at
resorts
to
stay
during
your
trip
to
Cancun,
choose
this
one.
I
promise
you
won’t
be
disappointed.
When
it
came
to
getting
towels
for
the
beach
and
pool,
Manuel
was
absolutely
awesome.
He
was
so
nice
and
helped
me
learn
some
Spanish.
When
my
mom
would
ask
for
towels
for
the
next
day,
he
would
give
them
so
she
didn’t
have
to
wake
up
super
early
which
I
thought
was
very
sweet.
Everything
about
this
resort
is
everything
you
could
possibly
dream
of
during
a
stay.
The
money
you
will
spend
is
worth
every
penny.
The
resort
alone
is
beautiful
and
huge,
and
there
are
cameras
for
security
outside.
If
you
took
the
time
to
read
this,
then
I
want
to
say
thank
you,
and
I
hope
this
review
helps
:)