5/5 Erica B. 11 months ago on Google
Stayed
in
the
most
beautiful
ocean
view
room,
the
beach
was
RIGHT
THERE!
I
could
hear
the
waves
at
night
by
just
cracking
our
window,
and
it
was
honestly
epic!
The
food
was
also
so
great.
I’ve
stayed
in
many
resorts
/
hotels
all
over,
but
this
one
has
been
my
personal
favourite
BY
FAR!
I’m
honestly
surprised
at
the
lower
star
rating,
but
I
guess
everyone
has
their
own
experiences.
However
mine
was
excellent,
in
terms
of
food,
service,
location,
atmosphere
etc.
Complaints
:
My
only
real
complaint
were
the
very
aggressive,
time
share
salesmen
which
were
always
present
in
the
lobby..
and
were
incredibly
aggressive
&
persistent!
-
Also,
it
cost
a
flat
rate
of
maybe
$15
or
something
like
that
to
order
from
the
after
hours
room
service
menu,
as
there
wasn’t
much
in
the
way
of
food
after
supper
ended
at
night,
so
we
ordered
from
this
menu
and
everything
we
ordered
was
just
gross..
and
not
in
keeping
with
the
standard
of
the
food
served
at
their
many
different
restaurants
throughout
the
day,
not
even
a
little.
Seriously
I’m
talking
stale
tortilla
chips
and
mashed
avocado
listed
as
“guacamole.”
We
ended
up
picking
up
a
dominos
pizza
and
some
odds
&
ends
at
the
grocery
store
in
Cancün
to
have
snacks
later
at
night,
so
we
wouldn’t
be
forced
to
order
from
that
menu
again.
I
would
suggest
doing
the
same
if
you’re
like
me
and
eat
supper
fairly
early,
and
you
like
to
have
snacks
for
later
in
the
evening.
Seriously
it
will
be
a
waste,
it’s
not
even
comparable
to
the
food
they
have
in
their
restaurants.
Besides
those
two
complaints,
I
have
no
others.
It
was
a
beautiful
stay,
and
we
will
definitely
be
back!!
Perhaps
will
try
the
sister
hotel
down
the
road
‘Oasis
Cancün’
next
time.
Thank
you
Grand
Oasis
Sens!