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Frequently mentioned in reviews: hotel (11) breakfast (11) room (10) clean (7) rooms (7) small (6) nice (6)
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  • 2/5 Adam E. 3 years ago on Google
    Basic hotel a bit outside of the city, located next to the big road (which isn't really noticeable). About 15 minutes by walking there's a huge mall and supermarket, prior to that a big casino. 🎰 The breakfast was ok but nothing fancy, beds had a decent size and kinda comfortable tbh. 47" Smart TV with possibility to connect your portable chrome cast, and overall this hotel felt newly renovated except the doors for each room. Electric sockets close to the bed.
    3 people found this review helpful 👍

  • 1/5 darlene c. 9 months ago on Google
    Very Rude receptionist. First she wanted me to pay again yet i had already booked online and i gave her the confirmation number. I called the agency I booked the hotel through and they resolved the issue with them but the receptionist made me pay extra taxes. When we went to the room the bathroom was not clean so I requested a different room but she said no. At that point i was very exhausted so i had no choice but stay in that room. I would not recommend!!!
    2 people found this review helpful 👍

  • 5/5 Karyna 1 year ago on Google
    We stayed here for our second week to explore downtown area. We couldn’t ask for more, breakfast was amazing every day was different, staff is very polite and friendly and our housekeeping was top notch. The only thing rooms are a little small, beds were comfy, ask for the top floors so you can enjoy the views. Fair prices on the rooms, we had a great time. Also they don’t allow you to bring a case of beer or any alcohol, which is pretty nice but if you’re planning to enjoy your beverage at the hotel make sure to hide it in your bag. Awesome place, will come back again.
    1 person found this review helpful 👍

  • 3/5 Аня �. 1 year ago on Google
    The hotel is very clean, has nice swimming pool and good breakfast BUT very small rooms and fake thin walls. You can literally hear every move, word and sneeze from your neighbors. Writing this review at 2 a.m.because I cannot sleep - neighbors are talking and moving the chair...
    1 person found this review helpful 👍

  • 5/5 Russ R. 2 years ago on Google
    The overall experience was great. The staff for check-in, breakfast, and house clearing was superb. The only disappointment was that when I made the reservation the receipt showed free Covid-19 Antigen test. This was not case, was informed that this One Centro did not offer it so ended up paying $1000 pesos for the test that I was not planning on paying.
    1 person found this review helpful 👍

  • 5/5 keith b. 6 years ago on Google
    We stayed for two nights and overall the hotel is very nice. The room is a little small and the bathroom a little cramped but everything is modern and looks very nice. Bed was comfy and the shower and AC were great. For some reason our room card stopped working twice but the staff were friendly and quick to fix it. The breakfast in the morning was great and had more that I was expecting. Overall a very pleasent visit
    1 person found this review helpful 👍

  • 2/5 Sharesse 1 year ago on Google
    Rooms are the size of a closet for $80 a night. The American style breakfast buffet they claim to have is eggs with pork mixed in it and beans. The price is really unreasonable for the amount of space that you get.
    1 person found this review helpful 👍

  • 3/5 Drew 11 months ago on Google
    Very Small, basic, sparse room with zero art. Breakfast was minimal, recommend to eat elsewhere. Better Cancún options downtown for this price. Basic pool- good ice machine. Tiny bathroom. Check in was very slow, room not ready at 3pm check in time. Parking has no security guard.
    1 person found this review helpful 👍

  • 5/5 c 2 years ago on Google
    The rooms are small so that’s really the only bad side to the hotel. Very clean and tidy. Very economic compared to other hotels in area and even comes with breakfast.

  • 5/5 Dwight C. 4 years ago on Google
    I stayed here one night as I was picking up my sister from the Hospital next to it. The rooms were clean. Comes with comfortable covers and mattress. I had a good night night rest after a long drive during the day. Check in was smooth the front desk was welcoming and helpful. Room price comes with breakfast and the meal options are wonderful and filling. I would surely stay here again once visiting Cancun. It's a nice hotel overall.

  • 5/5 Melanie K. 6 years ago on Google
    Fantastic hotel for the price. Rooms are quite small and basic but clean and comfortable. Decent sized pool. The included breakfast is amazing. Free laundry on the second floor. Only downsides are walls a bit thin and no fridge in the room, but buckets and ice machine available in the lobby.

  • 3/5 Yenifer L. 1 year ago on Google
    Had an sadly inconvenience with them. I had reservations for 3 nights in the second night i was told my room wasn't reserved and that i was clean for a new reservation, my key was cancel I definitely didn't like wasting my time letting them know it was a mistake in there end.

  • 1/5 SMC 1 year ago on Google
    Instead of telling me they didn't have a refrigerator with a freezer, took my $500 IVF injections and let them go bad. I barley got a apology.

  • 5/5 Ramon M. 1 year ago on Google
    Make sure to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your hotel. This web site will compare countless booking web sites and normally will have prices much cheaper than others! Thank me later on! This place is one of the most well known in the area. I have been staying here for a very long time. If you choose this place you for sure won't regret it. The rooms are small so that’s really the only bad side to the hotel. Very clean and tidy. Very economic compared to other hotels in area and even comes with breakfast.

  • 5/5 Jutta J. 1 year ago on Google
    Good price, good offer, polite people, proper, big rooms, typical breakfast, 24 hour coffee, nice pool.


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