Featured Reviews


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  • 1/5 Roxanne 1 year ago on Google
    🚫 I DONT RECOMMEND 🚫 1. We had an issue with our plane and called 10 times - no answer, we arrived a day after and the hotel had canceled our reservation without any notice. 2. We were put in a room with mold and dust everywhere. 3.The bathroom was disgusting and the floor in the shower was full of mold. 4. After our first night we went to visit Cancun, The air conditioning was leaking all day and we came back and found the room flooded. 5. We had to change rooms only to be put in another one where the window didn’t open, no plugs, and the bathroom had this horrible acidic smell. 6. We were looking for a plug to charge our phones ( because the ones we saw didn’t work) and when we moved the bed to try and find one, their was a terrible small that came from the wall.
    2 people found this review helpful 👍

  • 1/5 Matt C. 2 years ago on Google
    Very expensive in general and specifically for how bad it is. The place was filthy and the staff were unhelpful. There was mold on the ceiling that appears to have been painted over. The floor and bathroom were not cleaned, the list goes on. I wish I took pictures to represent what it actually looks like. I would not reccomend staying here. The only good thing is that across the street is an area with a good food venue.
    2 people found this review helpful 👍

  • 1/5 Karl S. 7 months ago on Google
    First impression was nice room was beyond smell it stunk Lady at Connor had no English I have limited Spanish so I just dealt with it There is one single electrical outlet in the whole room and that is by the sink they're open electrical boxes that used to be Outlets The shower is cold the Wi-Fi connects but doesn't work This is why I take hotels one day at a time

  • 5/5 Barry B. 9 months ago on Google
    We’ve stayed here two times in the last year. Both times the rooms were great and they had Air Conditioning which in the humid there is amazing!

  • 4/5 Lic. Humberto G. 11 months ago on Google
    We were there before 3pm, which is the check in time. However, there were plenty of free rooms, and the hotel was almost completely empty. At the front desk we were told only at 3:00 we'd be able to check in. What is the point of that?

  • 4/5 Dave G. 11 months ago on Google
    Basic hotel. Pool was good, close to ADO, room was clean (Cancun water smells, can't do much about that).. service and staff were excellent! Price was right. Good value.

  • 3/5 Thaddieous-Michael F. 4 years ago on Google
    It is ok and it is by the ADO so I stay ... would stay somewhere else but it's the easiest to get to. The hardest part is the climbing stairs after a long flight and having to lug my luggage up with handicap... so the stay tends to end in pain with no elevator and if there is well no one ever told me and have stayed there at least 10 times now. Not my favorate just convenient is about all I can say ... bed is hard... stairs is hard... looks old and dated ... but clean(looks a little dirty but clean just the same), the staff I am not so sure they are not pleasant but not rude, although when I come I tend to be 30 mins earlier than there 3pm check in ... and when this happens they make you wait ... and by the time they get around to you it's now 3:30 so they dont have a problem checking you in 30 mins after you been waiting 30 mins ... irritates me. But convenient and this will make me stay again only to write a not so good review... I dont like making bad or even not so good reviews but you got to know... oh and there is hot water ...

  • 2/5 Pjotr Van k. 1 year ago on Google
    No good experience, it’s super cheap so we did not expect a lot from it, but specially the chemical smell in the bathroom was terrible, the bed was broken.

  • 1/5 miguel o. 1 year ago on Google
    They refused to honor my reservation, I have no control over flight being delayed to arrive thinking I have my accommodations set only to realize that the Receptionist Jesus provides the worst customer service and when asked to speak to a supervisor his response was. I am the person in charge. He threw a 9 yr old child and 2 60 plus yr old people into the street. If it was me and my wife who cares. But with children and elderly it was utterly disgusting to not empathize with a traveler. 🤬

  • 4/5 Margareta H. 5 years ago on Google
    I really enjoyed the hotel. It was an affordable, nice, clean hotel with a home-from-home feel. Suitable for those who want to live in the middle of town, feel safe. Minus: High music from the bar at night.

  • 2/5 Bob K. 1 year ago on Google
    Old rooms and really Bad bathrooms with a bad smell. Insects in the room.

  • 2/5 N. M. 2 years ago on Google
    The bar has a 2 for 1 sign, but it's all a scam. Get the price up front.

  • 4/5 Donald C. 2 years ago on Google
    Great hotel for the price Fantastic staff across the street from the bus 🚌 station the gate way to all of the Yucatan. Been using them for years

  • 1/5 Eli 2 years ago on Google
    No wifi in room. Tried to leave. They wouldn't return money for the next day.

  • 5/5 David Meier, the Nomadic R. 2 years ago on Google
    My partner and I visited the little bar in the front of this hotel and really enjoyed ourselves. The bar features a couple of big screen TV's and they were featuring oldy but goody rock music from the US. The drinks were two for ones and priced reasonably. This is one of the few air conditioned bars around.

  • 2/5 Louise 2 years ago on Google
    We couldn't lock the door so we felt unsafe leaving our stuff there. However, might have been just an issue with our room..

  • 4/5 Chukwudinma O. 2 years ago on Google
    This is very close to the Aldo bus station. Also close to the mercardo 23 where there is nice food sold. The Cancun signage is nearby for photos.


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