Be aware that this is a private hospital.They want cash before they treat you. Our son was admitted for an accident and they wanted $20,000 before he could be treated and admitted. Our BC/BS Insurance did verify coverage.They would not give any hospital receipts so this could be filed. They said they would send the claim to insurance. To date, no claim has been filed. It has been one month. The office in Florida does not return calls. After many attempts to reach the international billing office, they told us that they have not received the charges from the AmerimedCancun hospital.

Stay away from this place if you are foreigner, be warned ⚠️ just a scam and want your money. They are very hungry for money when it comes to foreigners, they will put you there and twist and turn and get every single dollar. My girlfriend is not happy With the 14 year old little doctor Abigail. Very disrespectful.

Please Read Before you consider this hospital. Before they accept you, you need to pay $20,000 then they will not discharged you until they take out of your packet $70,000 USD + (for not a mayor procedure) This hospital steels your money. I’m wondering who’ who are the owners??

Stay Far away from this Hospital, I was helping a random elderly tourist stranded in cancun in pour health I took her here, and they scammed her for $2500usd for nothing once her credit card didnt work they kicked her out to the street there was bogus charges like a covid test that was never done for an excessive amount when I ask for the results they made me wait more than an hour and then said they didnt do it but didnt want to reinburse the poor old lady. complete scammers DO NOT GO HERE

Terrible money scam. People were nice, but not professional. My mom had a heart issue and was sent here by Xcaret Hotel Mexico (this is a partner hospital with the hotel, says something about the hotel too). She was given EKG and blood test, which was charged 1300USD. The emergency doctor couldn't give any diagnosis with these results and wanted to refer an internal medicine doctor to continue with more procedures (for more charges). The whole time we were there there was no monitor of vital signs, the IV stopped working. We ran away without continuing with any procedure. Stay away from this hospital if you can!

I had to go to the emergency room, have surgery, and stay overnight during a recent stay in Cancun. They were very professional and helpful, and I am grateful for the care that they provided. Although I don’t speak Spanish, we were able to effectively communicate and everyone was so nice.

This is Jinji Li, Yingai Han's Daughter. After we did the Brain surgery. Come back from Cancun not even one month yet, She Recovery very fast. She can walk now. We did not went any Physical therapy yet, But sill very fast recovery. I think Lopez Serna did the surgery very well. Thank you so much for everything you did for us and Thank you all the Nurse and doctor help us

I was vacationing in Cancun when I developed an infection due to poison Ivy I contacted prior to my trip. I was referred to this hospital by the doctor at the airport. When I arrived, I was greeted by a nice gentleman who had me fill out paperwork and describe my issues too. I then met with a nurse minutes later and was led back to a room. Here I was evaluated and seen by Dr. Estaban Benitez DE Haro. He was one of the best doctors ever. Was easy to communicate with and had a great attitude. He checked me out and immediately go to work ordering blood work, xrays, and had an IV started. After a few short hours we were able to figure out what was wrong and get me some meds that got me on the mend and able to return home the next day. I felt very safe there and it was one of the cleanest hospitals I had been too. They do require payment up front but the price I paid was very reasonable and they assisted in getting me all the paperwork needed for my insurance company to reimburse me. I frequent Mexico and if I ever had to visit the hospital again, I would not hesitate to come back.

Had an emergency while visiting Cancun in April 2022, was transferred to Amerimed from Hospiten as they could not help me due some equipment malfunctions. I spent 10 days in ICU and 7 days in a regular room. All the doctors/nurses were extremely helpful and attentive, while recovering in icu the directors from both Amerimed and Hospiten came to check on me, as they heard about my case. I think the care was as good or better then in some US hospitals. Spouse did have to put up a deposit (about 2500 USD) for me to be seen and she had to work with the US based insurance to get letters of payment guarantees sent to Amerimed every 4-5 days. 3 Months after returning home my current specialist informed me that my Cancun specialist had actually called him to talk about my case and to see how I was doing. So in review the medical care is great, yes you might be fighting with administration about letters or guarantees from you insurance company but as my wife found out if you have your insurance send them to your email you can then forward to the hospital to eliminate the "We haven't received it yet" My current bill when being released from Amerimed was 743K, all sent to insurance minus the deposit my spouse did, and no payment questions were even asked when we were being released from Amerimed. It sucks they want deposits/payments up front but they are a Private hospital and not a public hospital, and they will stabilize you in an emergency.

My son hurt his knee pretty bad after landing awkwardly trampolining at our resort. He couldn’t bare weight on it and had a lot of pain so we researched a few local hospitals and decided on Amerimed based on some of the Google reviews. We were not disappointed and so glad we picked this one. The staff were friendly, knowledgeable and got us in, x-rayed, meds and a knee brace for 6,500 pesos/ $400usd. We were out within 90 minutes. Great experience. Thank you Amerimed.

My father had an emergency and was hospitalized for 3 days. Doctors are very good as anywhere else. They seem very eager to communicate what is happening. Dr de la O, and i forgot the name, but a young female doctor were very good. Now, admissions was horrible. They stop an order for blood transfusion because they needed us to make another deposit, but never even tried to contact us by phone or email. They didn’t even let the medical team know about this. The nursing station was not at par of what we are used to in the USA. They lack professionalism. They are not disciplined and the follow the worst hygienic protocols. Some nurses did not bother wearing gloves when inserting needles into my father. They left medical waste around the room. Did not follow doctors’ instructions accordingly. Dr order to take out catheter by 2pm, it was left until 8pm. Only after my father started feeling agonizing pain below and chest. One nurse straight out lied to me saying that the blood we were waiting was in the building and being processed. When in fact the order to a third party was just placed after I made payment. Could not document everything, but will leave you some photos. Used needles were forgotten by the hand wash sink, hazardous waste was left in a regular garbage bin. Used cotton swabs left on the floor.. much more.

My sister was treated for kidney stones in August and we signed a document agreeing to pay $13,800. When we got home, our credit card was charged $38,000. We have made numerous attempts to speak to the hospital, no one has responded. They sent a credit card receipt that clearly shows that they forged our signature and are still demanding payment. Stay away from this hospital, they will scam you out of lots of money.

I had a last minute surprise surgery during my trip in Cancun. The nurses, doctor and surgeon were all very professional, accommodating and comforting. All around everything was very clean. Thank you for all