Oneline Beauty Clinic image

Oneline Beauty Clinic

Specialized clinic

😠 The clinic and staff are all wonderful. But this clinic is not truthful. They advertise using the brand botox, charge you for botox prices and then use dysport (which is significantly cheaper, needs more product than botox) they would not have even disclosed using dysport until I saw the vile and as... People often mention Botox, filler, time, clinic, Sanchez, experience, face, Wong, professional, Oneline,


Address

Rtno. del Rey 39, Zona Hotelera, 77500 CancĂșn, Q.R., Mexico

Website

onelineclinic.com

Contact

+52 998 155 6040

Rating on Google Maps

4.60 (143 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: Botox (11) filler (10) time (10) clinic (9) Sanchez (8) experience (8) face (8) Wong (8) professional (8) Oneline (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kayla 2 years ago on Google
    The clinic and staff are all wonderful. But this clinic is not truthful. They advertise using the brand botox, charge you for botox prices and then use dysport (which is significantly cheaper, needs more product than botox) they would not have even disclosed using dysport until I saw the vile and asked why they were using dysport and charging me for Botox brand. You can get dysport for less per unit in the states than what they charge here. This is really deceptive and a total scam.
    11 people found this review helpful 👍

  • 1/5 i M. 1 year ago on Google
    Drs Sanchez and Cruz are absolutely the worst doctors We have ever seen in our 25 years of experience with dermatologists and plastic surgeons! They have no sense of esthetics and their injections of filler transformed my wife’s beautiful oval face into a lumpy square and the bruises lasted for over 3 weeks. The botox injections they applied around the eyes and forehead were badly done and caused the right side of my wife’s face to droop giving a stroke like appearance. the droopy eyelid is not only very distressing to look at but it impaired her vision seeing out of that eye. Being concerned that her eyesight could be damaged by the Botox she consulted an ophthalmologist in the USA. He said the droopy eyelid was impairing her vision but that when the droopy eyelid went back to normal her vision should be fine. My wife consulted a dermatologist and a neurologist in the USA. The neurologist ordered a brain scan that confirms the fact that Juliet did not have a stroke confirming that the problems were due to badly done botox injections. Our dentist and the dermatologist both thought Drs Sanchez hit the zygomatic nerve below the right eye which caused not only the eyelid droop but the face falling as well. Botox usually goes away within four months but that’s a very long time to look deformed! Drs Sanchez and Cruz refused to take any responsibility for their incompetence.
    7 people found this review helpful 👍

  • 2/5 Ellen B. 1 year ago on Google
    Had loved this place until our last visit in March 2020. We went for Botox and ended up with Dysport a cheaper product but was charged the same price as Botox. In the US Botox is 11 an IU and in Mexico 6 an IU.. Dysport is 4.50 an IU in the US and he charged 6 an IU.. buyer beware as it is not as strong and does not last as long .. very disappointed had been going two times a year but will find somewhere else after this. Dysport does not last as long and does not give same results
    6 people found this review helpful 👍

  • 1/5 Jon H. 1 year ago on Google
    Had to update my review. Went in for Botox, paid the amount for Botox but was given Dysport! The price of Dysport is less in the USA. Feels like bait and switch, very dissappointed. I would not recommend and actually would tell you stay away from their dishonest practice.
    5 people found this review helpful 👍

  • 5/5 The Regal M. 1 year ago on Google
    Oneline Beauty Clinic is the pinnacle of luxury aesthetic care in CancĂșn. I am from the States, and decided that I’d like to get fillers while on holiday. After a simple social media search and one WhatsApp messages, I was all set with an appointment. The facility is beyond beautiful, and gives the elevated, sterile but luxurious esthetic that is comforting and totally on-trend. I was greeted by the staff, and everyone made me feel heard, seen, and valued, with their smiles and kind words. Now, the fun stuff: For reference, I am a Black woman in my mid-30s. My skin still has lots of elasticity, and my wrinkles are minimal to nonexistent. With that stated, I am also a wife to an executive, and the mother of a 5-year-old child actor; so needless to say, my days are LONG! I went into Oneline Beauty Clinic, initially thinking that I wanted a small tweak to my nose. Once meeting with Dr. Sanchez and Dr. Wong, my knowledge of fillers and their multipurpose abilities vastly grew. They showed me how fillers in various places in my face would not only make me look refreshed, but would also enhance the natural beauty that I already possessed. Once the doctors and I agreed on the placement and procedure, the medical assistant provided a (VERY thorough) breakdown of costs, which was absolutely reasonable. “Before” photos were taken, and I was told that “After” photos would be taken, as well, to record the improvements. The procedure took about one hour. This being my first time having any type of “enhancements” to my face, I was excited but quite nervous. The doctors were able to recognize that, and played music at a frequency that brought about relaxation and ease. They mapped out my face as I held a mirror, and went over everything in entirety with me before beginning. Over the course of the hour procedure, I was asked by Dr. Sanchez, Dr. Wong, and their assistants about my comfort. The care received was superb. I am now a little over one month post-procedure, and I am BEYOND SATISFIED with my results. The fillers have not only done exactly what the doctors stated they would do, but they have also boosted my confidence in a way that I haven’t felt since my 20s. Dr. Sanchez and Dr. Wong have blessed hands, and there expertise is certainly top-tier. I would certainly recommend Oneline Beauty Clinic to my family, friends, and even a stranger that I meet on the street. I look forward to visiting them again.
    3 people found this review helpful 👍

  • 5/5 josabed c. 3 months ago on Google New
    I went in for my lip filler apt today and was seen by Dr Wong. He took his time in my consultation to be very thorough and clear about what was best suitable for me. Definitely recommend him for this service.
    3 people found this review helpful 👍

  • 5/5 Maria C. 1 year ago on Google
    Extremely pleased with Oneline clinic!! Staff is incredibly sweet, polite and patient; answered all my questions to my full satisfaction. I decided to walk in as my husband is having dental work at the clinic downstairs. Dr. Ivan Wong saw me right away for a full, free consult and i loved his recommendations. Decided to treat myself as I have noticed so much aging in the last few years. I’m 55 and have lost volume in different areas of my face. Dr Wong marked where he recommended I have filler and explained how to achieve the desired result. From start to finish during my treatment, Dr. Wong was super patient, as I needed to reposition my head due to cervical herniations that cause me pain. I can’t be happier with his and his assistant Alex’s treatment!! Alex and Dr. Ivan make a great team. So professional! Thanks guys. đŸ„°
    2 people found this review helpful 👍

  • 5/5 E W. 8 months ago on Google
    Every-time I am visiting Cancun, I come here. I had a new doctor (Hernandez) this time and he did an incredible job. He did exactly what I was wanting and very respectfully suggested a few additional options. I got Botox and lip filler. This is the best my lips have ever looked with filler. He really focused on what would compliment my face while also providing the look I wanted to achieve.
    2 people found this review helpful 👍

  • 5/5 Jenny W. 2 years ago on Google
    Amazing! I have lips done with dermal filler every 6 months in the uk and Australia. This was by far the best procedure I’ve had. This was the first time I experienced virtually no pain. There was several different techniques used to minimise pain and even hours later I felt minimal pain and no bruising at all. I was worried have the treatment internationally in a new place but Dr Sanchez was great and carried out the augmentation with ease and I’m really happy! The rest of the team were also super friendly and helpful!
    2 people found this review helpful 👍

  • 5/5 Amr M. 1 year ago on Google
    Back again for the 3rd or fourth time. I’m a repeat customer and the staff here keeps making me look better. They also talk me out of procedures that are not in my best interest. Honest, professional, and very accommodating. You can fly down here from any place in the USA or Canada and make a u turn back home the next day. Heck, spend the weekend and will with everything it is still half as cheap as the USA or Canada.
    2 people found this review helpful 👍

  • 5/5 Peggy H. 1 year ago on Google
    So happy with results I'm 70 and smoked for 50 years quit 5 years ago. Love love. Love this place. Love the doctors. Love the assistance. I couldn't be happier. I mean people are actually telling me you look stunning. What a word huh? I mean I'm 70. I have guys and came up to me in a bar and told me I look stunning. I couldn't be happier.
    2 people found this review helpful 👍

  • 5/5 Laure H. 7 months ago on Google
    Wow! I came here to dissolve filler from a clinic I went to in toronto.. I couldn’t be more impressed with the level of service, professionalism and education Dr. Gilberto provided. I have had to dissolve filler in the past and it was the most horrifying experience, I felt traumatized after the experience. I was reaaaally nervous to come in for another session but I literally felt no pain. The technique he used to apply the lidocaine followed by the dissolving product was incredible! If I knew it was possible to dissolve filler and NOT feel pain I wouldn’t have ever been left traumatized from that experience. Make sure you go to an educated doctor that knows what they are doing. I wasn’t numbed/ the previous doctor at the clinic in Toronto never injected lidocaine into me prior to dissolving me. Such a seamless, incredible experience. I am really grateful to Dr. Gilberto and his amazing nurse. Thank you! Do not hesitate to come here and book with Dr. Gilberto
    1 person found this review helpful 👍

  • 5/5 V B. 7 months ago on Google
    This was my 3rd time seeing Dr.Wong there for Botox and fillers
 amazing every time and I come here from Florida to do so. The staff is also great and I have just walked in all 3 times without an appointment and was easily accommodated. I wish my stay was longer so I could get other services like laser done. I trust this place. Crystal Falco
    1 person found this review helpful 👍

  • 5/5 Eddie B. 6 months ago on Google
    Wow!! Very impressed with the service. Everyone very professional 👏 👌 👍 and sweet team! The facility is very clean and perfect very welcoming. They made me feel at home and I appreciate that. Great job and Dr. Was very informative 👏. Extremely grateful for all your help.
    1 person found this review helpful 👍

  • 5/5 Alicia G. 1 year ago on Google
    I had an amazing experience at Oneline Beauty Clinic. They were very professional and took their time to understand exactly what I wanted. I will definitely be returning. Thank you Oneline!
    1 person found this review helpful 👍

  • 5/5 Matt A. 1 year ago on Google
    I was in Cancun and decided to visit Oneline Clinic. A warm, welcoming clinic with great staff. They were very professional, knowledgeable, and kind. I felt very comfortable trusting them with my procedure and couldn’t be happier with the results! I wouldn’t hesitate to recommend them to any of my friends who visit Cancun.
    1 person found this review helpful 👍

  • 5/5 cynthia h. 1 year ago on Google
    Would love to give more than 5 stars as this clinic is amazing, professional and knowledgeable. Dr Sanchez is truly an artist with exceptional medical knowledge. I was greeted by the lovely Anna who is so kind and helpful. The assistants Alejandro and Daphne took excellent care of me during my treatment and Favian drove me to and from my hotel excellently. A wonderful experience from beginning to end. Certainly the best clinic in Cancun!
    1 person found this review helpful 👍

  • 1/5 Lovetotravel 10 months ago on Google
    Worst experience ever ! There is a „doctor“ who discusses with you and make you angry. I left this place. It was a nightmare.

  • 5/5 Amr M. 1 year ago on Google
    The staff was professional and Dr. Gilberto is both an artist and an aesthetician. I highly recommend you do any botox/filler operations over here in Cancun than the States.

  • 5/5 Nayely S. 1 year ago on Google
    Amazing! Went in for Co2 resurfacing, very professional, clean, affordable, and painless. Had a consultation first where they explained the procedure and aftercare, then fit me in for a same-day treatment. Employees are constantly checking on you to offer bottled water and make sure the room temperature is comfortable. Will definitely be coming back next time I’m in Cancun.

  • 5/5 Bahar Ana M. 1 year ago on Google
    Great place!!!!Doctor Gilbert is the best I highly recommend The best service and Botox in Mexico! They front desk the ladies Ana and the rest of the ladies really courteous and made me feel at home.


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