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Frequently mentioned in reviews: appointment (10) para (10) service (9) people (9) servicio (9) care (8) office (7) attention (7) emergency (7) doctors (6)
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  • 1/5 María y Francisco C. 3 years ago on Google • 297 reviews
    Unfortunately, very few workers and doctors do their job well, and many employees and doctors treat you as if you were going to beg for alms and you have no right to services, even if you have an appointment they take a long time, today Nov 23, 2020, only It takes us 1:45 minutes after the appointment to come in, but if you arrive one minute late they no longer want to attend to you and apart from all this the doctor scolds you and tells you that you are sick because you don't take care of yourself, so please, take care of yourselves so that they do not get sick and do not bother the doctors.
    7 people found this review helpful 👍

  • 3/5 Ivan Velasco (. 1 year ago on Google • 300 reviews
    The service is very good, the employees are very supportive of the people, of course, like everywhere, please arrive with a great attitude since they serve a lot of people daily and the last thing they want is a bad attitude on our part. Unfortunately the facilities are not the best, and being of a public nature and for everyone, you still see graffiti in the bathrooms and open spaces. If you're not going to contribute to something that belongs to all of us, then don't cause harm either. The recommendation is to make an appointment with the IMSS digital app, it is fast and efficient.
    2 people found this review helpful 👍

  • 1/5 Elizabeth Z. 1 year ago on Google • 8 reviews
    It is not possible that they only give 5 shifts in office 2 and to make matters worse the doctor and the secretary arrive very late, all the people waiting in formation for them to finish their "little gossip" so they can go to work. The secretary of the office 1 has the fucking way she has, as if someone came to ask for a gift, yelling at people and scolding them because they have a lot waiting. The attention they give here is unacceptable. Bad attitude on their part.
    5 people found this review helpful 👍

  • 1/5 Juan O. 8 months ago on Google • 12 reviews
    It's a shame how deteriorated social security is here, the arrogant, rude nurses take care of you poorly. No matter how big the emergency or medical appointment, they care nothing about your health or taking care of you.
    4 people found this review helpful 👍

  • 1/5 Nicole M. 6 months ago on Google • 3 reviews
    Horrible service. On Saturday I went to the emergency room because I felt very bad. They told me to come on Monday so they can take a laboratory sample. I went on Monday, they took my blood and that was it. I had my laboratory tests that I took outside on Friday. It is the first time I was able to have my health insurance valid. And on Monday no one attended to me. No doctor. I only went to spend fare and get stung without any results. I went very early and the line was already packed. When I didn't see that much. People. Really. Very bad experience. From Saturday to Monday I felt bad all day. And so I came home without medical attention or anything. IMSS OF DUMP.
    4 people found this review helpful 👍

  • 1/5 Maria De Jesus Coto C. 2 years ago on Google
    (Translated by Google) Terrible attention from the nurse this afternoon. He denied me access to the emergency room, he told me to go to my office and, having no patient waiting, I went to my office. And they returned me to the emergency room because they were already saturated. It is in bad taste to be denied a service. As if it were a gift. When you don't use it in a long time and just for once you come to get medicine and they come out with that kind of rude person. You are left with a very bad experience. Disastrous. (Original) Pésima atención por parte de la enfermera de la tarde del día de hoy. Me negó el acceso a urgencia, me dijo que fuera a mi consultorio y no teniendo ningún paciente en espera al cuál acudí a mi consultorio. Y me regresaron a urgencia por qué aya estaban saturados. Es de mal gusto que te nieguen un servicio. Cómo si fuera regalado. Cuando no lo ocupas en mucho tiempo y solo por una vez vienes a qué te den medicamento y te salen con ese tipo de persona grosera. Quedas con una muy mala experiencia. Nefasto.
    4 people found this review helpful 👍

  • 2/5 Mariana O. 4 months ago on Google • 157 reviews
    The service is very poor, the people are very unfriendly, the bathrooms are super dirty, to carry out the procedures you must go early and the service is very slow.
    2 people found this review helpful 👍

  • 1/5 luis m. 3 years ago on Google
    Pésimo servicio dicen un horario y empiezan a atender tarde y todavía suspenden el servicio cada vez que quieren no hay sentido común de las personas que llegan desde las 5 am para agarrar lugar y ser atendidos y aun así marcas a los números de quejas y no sirven para nada y buscas a alguien para levantar la queja y no hay nadie en fin de la peor atención.
    3 people found this review helpful 👍

  • 4/5 Anel P. G. 2 years ago on Google
    (Translated by Google) They have a lot of hygiene since you arrive at the facilities, they have sinks and you must enter with clean hands, few people inside. (Original) Tienen mucha higiene desde que llegas a las instalaciones, tienen lavamanos y debes ingresar con manos limpias, poca gente adentro.
    2 people found this review helpful 👍

  • 1/5 Stephany Sandoval G. 1 year ago on Google
    Horrible la atención al cliente, siempre que voy la señora Oliver Rincón de Unifila nos atiende de la peor manera y varias veces me ha dado mal las indicaciones. Es muy grosera, espero que cambien de personal y de coordinación
    2 people found this review helpful 👍

  • 3/5 Raúl M. 1 year ago on Google
    (Translated by Google) I went to consult and found that it will be closed on September 15 and 16, 2022, why if the 15th is not a non-working day? In my office #8 the doctor is excellent in attention and in general the staff is very good (Original) Fui a consulta encontré que estará cerrado el 15 y 16 de septiembre de 2022 ¿porque si el 15 no es inhábil? En mi consultorio #8 la doctora es excelente en atención y en general el personal muy bien
    1 person found this review helpful 👍

  • 2/5 Gisselle Jasmina Cabezas M. 1 year ago on Google
    (Translated by Google) The service is very slow, endless lines for everything, the guards and the lady at the window to register the insurance is very apathetic (Original) Muy lento el servicio, filas interminables para todo, los guardias y la señora de la ventanilla para dar de alta el seguro es muy apática
    1 person found this review helpful 👍

  • 3/5 ismael s. 2 years ago on Google
    (Translated by Google) I have no complaints about the attention of the assistant and the doctor in my office, on the contrary, they are both very kind, but it is not possible that there is so much line and no one from the staff who can give you an appointment for the laboratory. If so, only the appointment, how will the sample be taken? (Original) De la atención de la asistente y el médico de mi consultorio no tengo nigúna queja al contrario muy amables ambos, pero no es posible que haya tanta fila y nadie del personal que te pueda dar una cita para laboratorio. Si así solo la cita como será la toma de muestra.
    1 person found this review helpful 👍

  • 5/5 José Ulises Ek O. 7 months ago on Google • 59 reviews
    All good

  • 1/5 Cinthia G F. 1 month ago on Google • 5 reviews New
    More than 9 hours to attend to an Emergency...this organization is very poor.

  • 1/5 Emmanuel M. 2 months ago on Google • 3 reviews New
    It sucks to come! The people here are disastrous and inefficient and have very little preparation. It is unfortunate to have this type of medical service, it sucks.

  • 1/5 Angeles J. 9 months ago on Google
    Pésimo servicio sobre todo en el laboratorio la Srita muy prepotente y de qué sirve que tengan un letrero de preferencia a adultos mayores sino lo cumplen hacen que personas de la tercera edad hagan tremendas filas

  • 1/5 Gerardo Feria G. 1 year ago on Google
    En archivo el trato es pésimo no hay quien de información en las mañanas para hacer fila a los diferentes departamentos, las personas nos tenemos que ordenar por nuestra cuenta, en fin como la mayoría de dependencias gubernamentales son un caos pagados con nuestros impuestos.

  • 2/5 Ana Laura Pacheco H. 10 months ago on Google
    Mal servicio con las secretarias citas muy largas para esoecialidaes no hay medicamento , no resuelven problemas se protegen con su anuncio de que sera uno llevado alas autoridades si exige sus derechos no tienen paciencia, los doctores no puedes decir mas de una cosa si ye dulen 2 tienes que hacer otra cita para dentro de 6 meses , archivo muy pesados todo quieren se haga en linea a gente que no sabe , pesimo todo solo recetan alo tonto no revisan de que esta enfermo uno urgencias solo da paracetamol ,

  • 5/5 angel r. 2 years ago on Google
    (Translated by Google) Unfortunately, very few workers and doctors do their job well, and many are the employees and doctors who treat you as if you were to beg and you do not have the right to services, even if you have an appointment, they take a long time, today Nov 23, 2020, only It took us 1:45 minutes after the appointment to come in, but if you are a minute late they no longer want to attend to you and apart from all this the doctor scolds you and tells you that you are sick because you do not take care of yourself, so please take care so they don't get sick and don't bother the doctors. (Original) Por mi trabajo e radicado en diferentes ciudades del país, y está clínica en Cancún me ha sorprendido gratamente, el servicio es bueno en general, dan servicio los fines de semana, y el médico que me asignaron es amable y directo, además de un profesional en su desempeño.

  • 1/5 Lore Herr F. 1 year ago on Google
    (Translated by Google) #IMSSPesimaAttentionAsALWAYS The IMSS does not disappoint... as always and as its history says: slow, bureaucratic, unpunctual, negligent. An emergency appointment is moved to months, the date arrives and without notice, on the day of the appointment there is no one to attend. Almost a year of waiting for that attention. #IMSSnegligent #IMSSdirectivosYpersonalINCAPACES (Original) #IMSSPésimaAtenciónComoSIEMPRE El IMSS no desilusiona...como siempre y como su historial lo dice: lentos, burócratas, impuntuales, negligentes. Una cita de emergencia la trasladan a meses, llega la fecha y sin aviso, el día de la cita no hay quien atienda. Casi un año de esperar esa atención. #IMSSnegligente #IMSSdirectivosYpersonalINCAPACES

  • 1/5 ren h. 1 year ago on Google
    (Translated by Google) Terrible service they say a schedule and they start to attend late and they still suspend the service whenever they want there is no common sense of the people who arrive from 5 am to get a place and be attended and still dial the complaint numbers and they do not work for nothing and you are looking for someone to raise the complaint and there is no one in order to give the worst attention. (Original) Pésimo servicio Solo una persona en archivo atendiendo a más de cien derechohabientes A todos nos hacen nuestro respectivo descuento y somos Miles de derechohabientes para que solo una persona este atendiendo Ahí se hace ver la incapacidad y la ineptitud de esta institució

  • 1/5 Yesenia P. 3 months ago on Google • 2 reviews New
    The care in this clinic is very poor, 6 hours in the emergency room to send me to the family office, the prescription they give me does not have the medication to apply it and they cannot change the prescription, the head of the department is a disgusting person, stop by to see If they could give me the prescription to buy the medication since they didn't have it and they told me that they can't and that if I feel very bad I should go back to the emergency room which is the only thing they can do and if it doesn't seem like it, then there's no way, I don't know how. There may be people with such little education with a position like that, they are supposed to be there to provide a solution....
    4 people found this review helpful 👍


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