Derma Cancun image

Derma Cancun

Skin care clinic

😠 AWFUL ATTENTION, I went to my appointment and after 30 minutes of waiting and listening to how the receptionist was sniffing (literally) and seeing how badly they talked about the other clients and how she and the other assistant manipulated the appointments, I decided To ask if there was still a l... People often mention appointment, doctor, Cancun, Judith, told, recommend,


Address

Av. Nichupté 22-L22 Planta baja, local 10, 77505 Cancún, Q.R., Mexico

Website

www.dermacancun.com

Contact

+52 998 884 5775

Rating on Google Maps

4.20 (67 reviews)

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Featured Reviews


Frequently mentioned in reviews: appointment (9) doctor (8) Cancun (7) Judith (7) told (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ramsy M. 2 years ago on Google
    (Translated by Google) AWFUL ATTENTION, I went to my appointment and after 30 minutes of waiting and listening to how the receptionist was sniffing (literally) and seeing how badly they talked about the other clients and how she and the other assistant manipulated the appointments, I decided To ask if there was still a long way to go before the Doctor arrived, they answered me that I was already on my way, after 10 more minutes, I asked again and they gave me different excuses (that if the rain, that if the agenda was full) with a terrible attitude, they behaved rude and despotic. I was already retiring when the doctor finally arrived and I approached her to present my complaint, she with a disinterested gesture told me that I did not arrive for a "condition" and that I did not notify her assistants either, but that she did not want to cancel the quote, your most cynical and hypocritical apology. In the end he left the 2 assistants so badly stopped, since their excuses and what the doctor said did not coincide at all. In fact I left without consulting, she made me feel that my appointment was not important and that my 45 minute wait was not worth a single minute for her. (Original) PÉSIMA ATENCIÓN, acudí a mi cita y después de 30 minutos de espera y de estar escuchando como la recepcionista se sorbía los mocos ( literalmente) y ver lo mal que hablaban de los demás clientes y como ella y la otra asistente manipulaba las citas, decidí preguntar si aún faltaba mucho para que llegara la Doctora, me respondieron que ya estaba en camino, después de 10 minutos más, volví a preguntar y me dieron excusas diferentes (que si la lluvia, que si agenda llena) con una pésima actitud, se portaron groseras y déspotas. Ya me estaba retirando cuando por fin llego La doctora y me acerque con ella para presentar mi queja, ella con un gesto de desinterés me dijo que no llego por un " padecimiento"y que tampoco aviso a sus asistentes, pero que no quería cancelar la cita, su disculpa de lo más cínica e hipócrita. Al final dejo tan mal paradas a las 2 asistentes, ya que sus excusas y lo que decía la doctora no coincidía para nada. En efecto me retiré sin consultar, me hizo sentir que mi cita no era importante y que mi espera de 45 minutos no valia un solo minuto para ella.
    14 people found this review helpful 👍

  • 2/5 daniela e. 5 years ago on Google
    My boyfriend had sunburn from going to the beach, so I called to make an appointment (I'm Mexican) they told me they didn't have an appointment and that I could wait a week for them to see us, 10 minutes later my boyfriend called (my boyfriend is a foreigner) and they gave him an appointment for the same day, it seemed very unprofessional.
    11 people found this review helpful 👍

  • 4/5 Yesenia G. 3 years ago on Google • 134 reviews
    Doctor is amazing! Was not told on the phone she has a minimum for Botox though. I did a brow lift and crows feet because I have very strong expressions. Probably could have gone without doing my entire forehead but it’s fine! Price was very very good. Did juvederm that lasts a year! Which to me is amazing, I paid 470 USD for everything. Which if you ask me is a steal. I’m from Puebla and I usually get my stuff there but I plan on doing a yearly vacation to Cancun and I honestly would NOT go anywhere else. The prices seem jacked up for tourists at other places. So look no more! Just keep in mind the minimum amount. It’s the only thing I didn’t like. I attached some photos for reference! My lips are kind of uneven to start with.
    3 people found this review helpful 👍

  • 1/5 Sabrina W. 8 months ago on Google • 86 reviews
    I would have loved to leave a 5 star review l. But I feel like I was taken advantage of. They did not disclose the $75 ($1200peso) fee at any point even when I asked the receptionist she said there's no cost until the doctor tells me. Then as I left to go have a seat and decide if I wanted to continue with the service, I was asked to pay. I'd be happy to remove this review with a refund. I spoke to the doctor for less then 10 minutes and she took a few photos with a iphone of my cyst. She was polite, and informative. Disappointed to miss the chance to work with her because of what felt like bait and switch.
    1 person found this review helpful 👍

  • 5/5 No N. 1 year ago on Google • 22 reviews
    For the last four years DR. Judith Sam Verdin has given me very good care wether it be general advice for my sun damaged skin or necessary surgery. I would definitely recommend Dr.Judith. She is very professional and is easy to communicate with.
    2 people found this review helpful 👍

  • 5/5 Norbert 1 year ago on Google • 8 reviews
    I had a very good experience! The Doctor is highly knowledgeable and very understanding, listened to all my problems and concerns and examined all my symptoms in details. She explained everything in details and also spoke good English. I can highly recommend.
    2 people found this review helpful 👍

  • 5/5 Kirk R. 8 months ago on Google • 3 reviews
    My experience with Dr Judith Sam Verdin was absolutely perfect. She was able to see me on short notice and complete all services in a timely and efficient manner. I highly recommend seeing her for all of your dermatological needs and will be returning for further treatment.
    2 people found this review helpful 👍

  • 5/5 D. H. 2 years ago on Google
    I had a large viral wart on the arm and I've done multiple freezing treatments in the US that did not get rid of it. After a friend's recommendation I visited Dr Sam's office in Cancun during vacation and she was able to burn the wart using radio frequency. So far my wound is recovering well and the wart is completely gone. I would definitely recommend Dr. Sam ! Just a note for those who don't speak Spanish: the front desk assistant will hang up your phone once she hears you speak English (very rude, I know). Just keep calling and asking for Dr. Sam, she communicates very well in English and will be able to make appointments on the phone and later confirm with you through WhatsApp.
    1 person found this review helpful 👍

  • 1/5 Carla Da S. 1 year ago on Google • 12 reviews
    at this point I would give this place zero stars if I could. First, my appointment was at noon, it was 1:15 pm when I finally went into the doctor’s office. I even saw a girl come in at 1 pm and she was seen before I was. The doctor seemed completely uninterested in listening to me and was actually placing an online order for clothes at the time of my consultation. She did take a look and gave me a diagnosis, she also told me to get a couple of blood tests and a urine test done (4 tests to be exact). I told her I was in town only for a few days and she reassured me that the tests would help her determine if the prescription she gave me would still work or if I would have to approach my issue differently. I had them done the very next morning and sent her my results not even 30 hours after the consultation. I’ve messaged the office repeatedly and have not heard back regarding my results. My consultation was 11 days ago. I would not recommend this place for medical consultations, you will basically pay for a 5 minute conversation and will end up exactly where you started.

  • 5/5 Katerina L. 3 months ago on Google • 5 reviews New
    I would like to share my 10 star experience about Dr.Judith. During out Cancun vacations we visited Derma Cancun. My son had multiple warts on his hands and feet. We got a great consultation with the treatment protocol forhim and at the same time Dr removed 2 warts on my 6 y.o son lip. After 2 weeks my oldest one didn't have any wart. The doctor was absolutely amazing. We fought those warts in Canada for 2 years and nothing worked. I booked our appointment via whatsapp, which was very convenient. Staff speaks English and Spanish. Thank you !!!

  • 5/5 Eve 2 months ago on Google • 3 reviews New
    I originally sought out the treatment from Derma Cancun and Dr. Judith Sam Verdin for aesthetic concerns on my face such as dark spots and texture. Through her consultations I learned a lot more about protecting my skin and have seen a significant improvement after using her prescribed daily routine and treatments. Along with her prescribed facial care routine, I have seen a significant improvement from the IPL and microneedling treatments. I appreciate her expertise and guidance to improve my facial routine.

  • 5/5 Summer M. 3 years ago on Google
    Fantastic care and very kind and helpful office staff. Dr Sam has gentle hands, and she really takes the time to assess your issue and go over the best treatment for you. Easy to make an appointment with WhatsApp if you are visiting from another country.

  • 5/5 beto f. 2 years ago on Google
    I come to Cancun twice a year and for the last 2 times, I have been doing some "touch ups" at Derna Cancun,. Prices are VERY reasonable and the Doctor knows exactly how to make your face look very natural after the applications. The center is about 15 minutes from Zona Hotelera, about 300 pesos on a street taxi (or about 600 from a hotel taxi). English speaking and very helpful staff. Try to make an appointment late afternoon, and enjoy many great bar/ restaurants in the area, before going back to your hotel....

  • 5/5 Christy M. 5 years ago on Google
    The previous reviews were not about the service & I'm lucky to have only seen ratings from another site or never would have went. The doctor was very nice & the cost was very reasonable. I loved that she made sure to use all of my filler, because I've been to another country that charged me for a couple and then told me I could not use the rest anywhere else. I'm definently coming back next year!

  • 5/5 Bob F. 1 year ago on Google • 1 review
    I was recently treated by Dr. Judith, I was getting blisters on my hands that were very slow healing. She was very thoural prescribed medication and ointment. Within 2 weeks they were much better. The Canadian health care is ridiculous compared to the care you receive here . Very impressed with Dr. Judith
    2 people found this review helpful 👍

  • 5/5 Anita Y. 5 months ago on Google • 2 reviews
    I highly recommend this clinic. They resolved my issue excellently, quickly, and with quality. The staff is friendly, and the service is polite. The price is pleasant. I'm very happy to deal with professionals.


Call +52 998 884 5775 Open on Google Maps

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