West Lake image

West Lake

Auto repair shop

😠 GET AWAY FROM THAT PLACE!! Do not buy tires there or from any affiliate of Latin Tires S.A. of C.V. , I bought two in that place and I had an accident with one of them because it moved the steering wheel, and it turns out that they were not even a month old and had deformities, they did not want to... People often mention service, good,


Address

Supermanzana 58, 77515 Cancún, Quintana Roo, Mexico

Contact

+52 998 364 3232

Rating on Google Maps

3.90 (77 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 6 pm
  • Saturday: 8:30 am to 3 pm

Featured Reviews


Frequently mentioned in reviews: service (11) good (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 christofert daniel navarro r. 2 years ago on Google • 52 reviews
    GET AWAY FROM THAT PLACE!! Do not buy tires there or from any affiliate of Latin Tires S.A. of C.V. , I bought two in that place and I had an accident with one of them because it moved the steering wheel, and it turns out that they were not even a month old and had deformities, they did not want to return my money, and the second one also began to crack and deform, They do not want to solve my problem and they flat out told me to go complain to PROFECO, since they are not interested in the client, only the wool. EYE!!!
    6 people found this review helpful 👍

  • 5/5 Adalid v. 1 year ago on Google • 248 reviews
    Excellent service and follow-up of the staff, highly recommended and at a good price, quality and service.

  • 5/5 Jesús G. 1 year ago on Google • 182 reviews
    True experts in what they do, attention and excellent quality products. What a workshop and expert staff should be like to fix your car

  • 1/5 salathiel s. 3 months ago on Google • 87 reviews New
    Don't even bother calling, this “company that has a number for “customer service” will not answer you, 7 calls at different times and none of them answered. I can imagine the bad in-person service.
    1 person found this review helpful 👍

  • 4/5 nerveyfire89 2. 1 year ago on Google • 36 reviews
    Good shop , always professional!
    1 person found this review helpful 👍

  • 5/5 Paty G. 4 years ago on Google • 60 reviews
    They serve quickly, it is in a good location. You can pay by card

  • 5/5 Andres L. 3 months ago on Google • 17 reviews New
    Good attention

  • 4/5 Victor L. 1 year ago on Google • 7 reviews
    Very good service but they told me they would send me an email with the purchase note because they couldn't print at that time in a few minutes and I'm still waiting

  • 4/5 carlos d. 9 months ago on Google • 4 reviews
    Very good attention from the staff

  • 5/5 Horacio C. 1 year ago on Google
    (Translated by Google) Very good service and good prices (Original) Muy buena atención y Buenos precios

  • 1/5 Joel B. 2 years ago on Google
    (Translated by Google) Worst Tire Buying Experience: The talachero lost the tire's safety stud on the day of installation. I went back to the premises to claim it and they didn't even try to look for it. Nor did they allow me to search for him personally. I asked to speak to the manager to update him on the situation and they denied it saying that they did not know what time I could speak to him and they did not want to tell me his name. A horror place with zero empathy and lousy customer service. I would never buy ANYTHING from them again. LESS RECOMMEND IT. (Original) La peor experiencia en compra de llantas: el talachero perdió el birlo de seguridad de la llanta el día de la instalación. Regresé al local para reclamarlo y ni siquiera intentaron buscarlo. Ni me permitieron buscarlo personalmente. Pedí hablar con el gerente para ponerlo al tanto de la situación y me lo negaron diciendo que no sabían a qué hora podía hablar con él y tampoco quisieron decirme cómo se llamaba. Una lugar de terror con cero empatia y pésima atención al cliente. Jamás les volvería a comprar NADA. Y MENOS RECOMENDARLO.

  • 4/5 Rich P. 1 year ago on Google
    El servicio es bueno, pero son algo lentos al cobrar, por problemas por conexión de las terminales de cobro y de la impresora

  • 5/5 Isaias C. 2 years ago on Google
    (Translated by Google) Excellent service to the street they come looking for you Great service (Original) Exelente servicio asta la calle te salen a buscar Buen servicio

  • 5/5 LTM “LTM Mudanzas México” MUDANZAS COMPARTIDAS M. 1 year ago on Google
    (Translated by Google) Ismael the guy who attends is super professional. He gave me excellent attention and options. (Original) Ismael el chico que atiende es súper profesional. Me brindo una excelente atención y opciones.

  • 5/5 Mile V. 1 year ago on Google
    (Translated by Google) I found tires at a good price and the attention was very good, I recommend it. (Original) Encontré llantas a buen precio y la atención fué muy buena, lo recomiendo.

  • 4/5 BRANDON S. 1 year ago on Google
    Buenos precios, pueden mejorar el servicio al cliente .

  • 5/5 Magaly Rejon C. 1 year ago on Google
    Muy buenos precios y excelente atención.

  • 1/5 Omar G. 2 years ago on Google
    (Translated by Google) FRAUD!!! They do not have a price list, invent prices and inflate them to not give any discount, this store STEALS (Original) FRAUDE!!! No tienen lista de precios, inventar precios y los inflan para no dar ningún descuento, esta tienda ROBA

  • 5/5 Noemi C. 1 year ago on Google
    Muy buen lugar excelente trato

  • 1/5 XOCHILT ELIZABETH VALENTE R. 2 years ago on Google
    (Translated by Google) I bought a tire in West Lake and it didn't last at all, it wasn't even two months old and it completely cracked, I'm not going back there with old tires. (Original) Compre una llanta en West Lake y no me duro absolutamente nada, no tenia ni dos meses y se agrieto por completo, no pienso volver a ese lugar con llantas viejas.

  • 5/5 Roberto M. 1 year ago on Google
    (Translated by Google) Second time that I put new tires on my vehicle in that place and the quality of the service and price convinced me... excellent service. (Original) Segunda vez que le pongo llantas nuevas a mí vehículo en ese lugar y la calidad del Servicio y precio me convenció.. excelente servicio.

  • 1/5 Mauricio C. 1 year ago on Google • 2 reviews
    They aligned my car, they didn't do it right and I had to return the next day for a new check, losing 3 hours each of the visits.


Call +52 998 364 3232 Open on Google Maps

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