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  • 5/5 Asaf K. 1 year ago on Google • 14 reviews
    Great restaurant! Adrian the waiter is so wonderful- amazing and remarkable service! The atmosphere is unbelievable. Had no idea we were coming to such a high quality restaurant. We would definitely come back when we’ll have the opportunity!
    6 people found this review helpful 👍

  • 5/5 Samer A. 1 year ago on Google • 72 reviews
    Wow what a dinner! Firstly, the waiter who served us was immaculate. He was very polite, professional and knowledgeable! We had the appetiser and a main each and the portion sizes were huge! The meals were so tasty. We had the chicken pasta and the 4 cheese pizza which is highly recommended! If you’re after a great evening meal then definitely stop by here!
    3 people found this review helpful 👍

  • 5/5 Eno E. 2 years ago on Google • 3 reviews
    Out of the 7 days my sisters and I were in Cancun, we spent 3 of those nights enjoying the amazing cuisine and service at Platss. Customer service is very important and they went above and beyond. Not only were they polite and professional, but they were also personable! Every staff member and the owners gave us a reason to come back. This was a birthday trip for me and both my sisters. Without asking, staff brought us complimentary desserts. On the last night, they gave us a complimentary bottle of champagne! They conversed with us and gave us a little history on the making of this exquisite establishment! The food was GREAT. It was delicious and presented very well. We wanted to try as many restaurants as we could while visiting. One night, a restaurant we arrived to closed the kitchen right before we got there. My first thought was to call Platss to see if they could service us, because they too were closing soon. I called nervously, asking if they would service us if we rushed there, and that it was my little sister’s actual birthday dinner that night. The woman on the phone replied, “we will wait for you guys to celebrate you sister’s birthday. We look forward to celebrating with you!” We got to the restaurant as fast as we could. When we arrived, the two lovely owners(i feel horrible not remembering their names) were waiting outside for us and greeted us with open arms and a warm welcome. They even mentioned my little sister by name saying they were ready to celebrate! This is a phenomenal restaurant. The aesthetics are to die for! It’s such a beautiful venue. Not too big, not too small. You will love it here! My sisters and I most definitely did and cannot wait to return when we visit again.
    5 people found this review helpful 👍

  • 5/5 Michael J. 1 year ago on Google
    Our server agent was exceptionally well. He gave us the menu verbally in English and in Spanish. Our food presentation was divine. Such a high standard and professional etiquette. Perfect for date night. Found a very intimate and romantic.
    3 people found this review helpful 👍

  • 4/5 Janina A. 2 months ago on Google • 66 reviews New
    I can’t say enough of how charming this place is. Lovely interior with a relaxed ambience. The staff was extremely polite and did everything to make sure we have a great experience. The reason that i’m leaving 4 instead of 5 starts is because my partner had a really bad experience with the steak dishes. They came very tough, almost hard to eat (especially the filet). I had the salmon and was probably one of the tastiest presentations i’ve ever had. Avocado soup and dessert were also delicious. I personally enjoyed it!

  • 5/5 cris 3. 1 year ago on Google
    simply delicious.😋😋😋😋 The super friendly and professional waiter.👍 wine menu.👍 clean bathroom.👍 great atmosphere.👍 there are tables inside and outside.👍 Thank you very much, I recommend this one.👍😎 you can pay by card or cash.😁 Thankfully 💗💗💗
    2 people found this review helpful 👍

  • 5/5 Paul C. 3 months ago on Google • 39 reviews New
    I've been to some pretty cheek places in my life. And I would never have thought that I would have found something so cheeky and cool. And just awesome it has such a great vibe there is this Such a great place has such a great ambience. And the music's amazing as well, and the staff is super super. Good, but don't let me forget the food. Oh my God, the food from an avocado cream, your tuna. They have pizzas and the beef. Tenderloin was absolutely ridiculous. I can't say how much you should come to this place.

  • 5/5 Kenny F. 7 months ago on Google • 12 reviews
    Upscale dining in downtown Cancún, away from the touristy hotel zone. Huge portions, reasonable prices, friendly service. Great mellow vibe, unpretentious. A little salty for my taste at times, but it's easy to ask for less. A great place for special occasions! Buen provecho.
    1 person found this review helpful 👍

  • 5/5 heather d. 1 year ago on Google
    My husband and I had amazing dinner here. We found this place last minute and were very happy we did. Attentive, professional service and owner visits each table. I had the filet perfect medium and my husband had the seared tuna. Tuna was not over done like other restaurants on our trip. This place is a must!
    1 person found this review helpful 👍

  • 5/5 Ally E. 1 year ago on Google
    On a whim we fell upon Platss. It is, hands down the most authentic experience we’ve had in Cancun. Adrian our server was friendly, knowledgeable and fantastic. He suggested the specialties of the house and they were all winners. The cocktail “Mezcalita” tamarind flavor was phenomenal. If you’re in Cancun, do not miss the opportunity to experience this intimate and flavorful experience, clearly made with love. Cheers to Platss!
    1 person found this review helpful 👍

  • 5/5 Andy Z. 1 year ago on Google • 6 reviews
    Had a wonderful night at Platss celebrating a birthday. The service was excellent (thank you Adrian), and the owner of the restaurant was there to give us a little history as well. Cute ambiance and a very intimate setting with indoor fountain. The food was all excellent! Please pay them a visit - you won’t regret it.

  • 2/5 Bill W. 2 months ago on Google • 4 reviews New
    A disappointing night out at Platts. While the ambience is great the service and overall experience was lacklustre. After being seated and ordering drinks we tried to order our main courses - however we were informed that there were no pizzas available and that the in house special, avocado cream, was also not available. Upon receiving our main courses, no vegetables were provided on the plate - just the main protein, which was strange as the menu descriptions included vegetables. Additionally, one of our main courses never showed up - the server and/or kitchen seemed to forget this entree and did not check in. Overall, the food we received was good but the service quality and overall dining experience was lacklustre.

  • 5/5 Alex S. 6 months ago on Google • 4 reviews
    Incredible find in Cancun; from the moment you enter you are treated to fantastic service from the door to the table and throughout the meal. The interior is beautiful with a gentle pool in the middle and tasteful lighting throughout for evening meals. Then the food is outstanding. The bread comes with a delicious pesto butter accompaniment, and I cannot recommend the lime flank steak enough. What’s most surprising is that the portion sizes are actually quite large which is rarely the case in high-end restaurants. Highly recommended.

  • 5/5 L. D. (. 1 year ago on Google
    The food was amazing, also the service by Adrian, so kindly and attentive. Very nice atmosphere :)

  • 5/5 Goeun C. 1 year ago on Google
    It is a super wonderful dinner even though we have only 1hour and half, the main waiter was superb. He did a great job to make us feel fulfilled which is very rare in these days. And the food was delicious. Shrimp carpaccio was great for initiating a meal, white wine was a great pair with the food. The pizza was thin and hot, excellent for my hunger!

  • 5/5 Norbert R. 1 year ago on Google
    Dinner was great. We were celebrating our anniversary and Adrian was terrific. He was very attentive to every detail. The food was prepared perfectly. I can’t wait to come back soon!

  • 5/5 Patty W. 1 year ago on Google
    Amazing food. Exceptional service. As we’ve gotten accustomed to when we visit Mexico, we felt very much at home and welcomed by our server and the owners when we arrived. The food was delicious. The atmosphere is exactly as we wanted, sophisticated and still relaxed. Go here to enjoy an intimate experience with excellent food. You won’t be disappointed. Tenderloin and soups were excellent. Highly recommend.

  • 5/5 Zemzem Iman S. 2 years ago on Google
    Impeccable service, our waiter was going above and beyond to make us comfortable and he succeeded! The interior design looks banging and the mood at the restaurant was just chill and awesome. The food was GREAT, try the scampi pasta!! I’m definitely coming back! Adrian our waiter was spectacular. He is super friendly and oh so kind. A true gentleman.

  • 5/5 Victoria �. 2 years ago on Google
    Look no more! We found this place on Google maps while we were starving after a long day at Cancun. I wish this place was in Playa Del Carmen where we live. Picaña was delicious! The mixed green salad was also great. We were offered cocktails and the waiter said that if we don’t like the cocktails they will be replaced with different cocktails. The service was fast and outstanding.

  • 5/5 jomar j. 6 months ago on Google • 1 review
    I took my girlfriend to this place for her birthday and it did not disappoint! Amazing atmosphere and ambiance!!! We walked into the restaurant and were greeted immediately and taken straight to our table. Our server Adrian was super attentive and very helpful with recommendations on the menu. We both got a tamarindo margarita and it was very good! I had the creamy shrimp pasta and my girlfriend had the chicken pasta and it was amazing! I would 10/10 recommend this place to anyone looking for a nice dinner or just some great food!


Call +52 998 217 5688 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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