5/5 Eno E. 2 years ago on Google • 3 reviews
Out
of
the
7
days
my
sisters
and
I
were
in
Cancun,
we
spent
3
of
those
nights
enjoying
the
amazing
cuisine
and
service
at
Platss.
Customer
service
is
very
important
and
they
went
above
and
beyond.
Not
only
were
they
polite
and
professional,
but
they
were
also
personable!
Every
staff
member
and
the
owners
gave
us
a
reason
to
come
back.
This
was
a
birthday
trip
for
me
and
both
my
sisters.
Without
asking,
staff
brought
us
complimentary
desserts.
On
the
last
night,
they
gave
us
a
complimentary
bottle
of
champagne!
They
conversed
with
us
and
gave
us
a
little
history
on
the
making
of
this
exquisite
establishment!
The
food
was
GREAT.
It
was
delicious
and
presented
very
well.
We
wanted
to
try
as
many
restaurants
as
we
could
while
visiting.
One
night,
a
restaurant
we
arrived
to
closed
the
kitchen
right
before
we
got
there.
My
first
thought
was
to
call
Platss
to
see
if
they
could
service
us,
because
they
too
were
closing
soon.
I
called
nervously,
asking
if
they
would
service
us
if
we
rushed
there,
and
that
it
was
my
little
sister’s
actual
birthday
dinner
that
night.
The
woman
on
the
phone
replied,
“we
will
wait
for
you
guys
to
celebrate
you
sister’s
birthday.
We
look
forward
to
celebrating
with
you!”
We
got
to
the
restaurant
as
fast
as
we
could.
When
we
arrived,
the
two
lovely
owners(i
feel
horrible
not
remembering
their
names)
were
waiting
outside
for
us
and
greeted
us
with
open
arms
and
a
warm
welcome.
They
even
mentioned
my
little
sister
by
name
saying
they
were
ready
to
celebrate!
This
is
a
phenomenal
restaurant.
The
aesthetics
are
to
die
for!
It’s
such
a
beautiful
venue.
Not
too
big,
not
too
small.
You
will
love
it
here!
My
sisters
and
I
most
definitely
did
and
cannot
wait
to
return
when
we
visit
again.
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