Plaza Caracol image

Plaza Caracol

Shopping center

Shopping center with boutique stores selling jewelry, beachwear & clothing, plus gifts & souvenirs. People often mention mall, nice,


Address

Blvd. Kukulcan 7500, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Rating on Google Maps

3.90 (1.5K reviews)

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Working Hours

  • Wednesday: 10 am to 10:30 pm
  • Thursday: 10 am to 10:30 pm
  • Friday: 10 am to 10:30 pm
  • Saturday: 10 am to 10:30 pm
  • Sunday: 10 am to 10:30 pm
  • Monday: 10 am to 10:30 pm
  • Tuesday: 10 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: mall (11) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 MrDwaynedog911 3 years ago on Google
    Ok lots people begging you too come in made us feel funky.
    4 people found this review helpful 👍

  • 3/5 Yael G. 4 years ago on Google
    A lot of things to buy for souvenirs but don’t pay what they ask always try to get a better price cuz they ask you three times more than what actually cost Don’t take any tours from there cuz is fake they take the money and is no trip for you We were walking around and some guy stops us saying that he has the best deals in town he actually offered us a full day trip to Mayan ruins for $50 dollars each person Be aware of scams If you buy things try to pay with credit card or pesos cuz if you pay with dollars they don’t give the best exchange rate Be aware that in some places they will denied to take credit cards cuz they’re going to make less money
    3 people found this review helpful 👍

  • 2/5 Michelle K. 1 year ago on Google
    I wish they made this and Mayfair plaza back to the way it was where it had all the original stores and outside walking with the stores it was very authentic. These developers are completely changing CANCUN. It's so Americanized Cancun was much better 20-30 years ago 🇲🇽❤️😔. And I have property there for the past 25 years at Solymar. So I seen the change over all these years it's sad.
    2 people found this review helpful 👍

  • 2/5 Matt L. 1 year ago on Google
    This is dead mall. 2 stars only because of the Starbucks. Lots of pharmacies.
    2 people found this review helpful 👍

  • 3/5 Gregory T. 3 years ago on Google
    Unfortunately I believe it has fallen on hard times due to the covid pandemic and also from the hurricane and tourist different shopping experiences. Spell some very nice item is in there and also a top quality jewelry store. Hope they can attract more business that they've had in the past
    1 person found this review helpful 👍

  • 5/5 Chelsea T. 9 months ago on Google
    Vintage shopping mall for souvenirs and to take a tour around . The store owners were really nice. This place was really hot with no AC but tolerable for a short period. Older ladies who owned the store in the further back were kind and shared the story about turtles because she sold miniature glass ones . I thought it was a good place just to take a tour.
    1 person found this review helpful 👍

  • 4/5 Eric R. 6 years ago on Google
    Nice mall with mostly small jewelry, art, and souvenir shops. Very friendly shop keeps. Unfortunately a lot of things are permanently closed and it looks a bit dated inside and outside. Which is sad, because the remaining stores are all nice! I suppose the location makes it difficult to stay in business. I think if they posted a map of the mall outside it would help a lot.
    1 person found this review helpful 👍

  • 3/5 Rolls V. 1 year ago on Google
    Too old... garbage sorround area
    1 person found this review helpful 👍

  • 1/5 Regina E. 1 year ago on Google
    Mall without air conditioner, just few commerce locals.
    1 person found this review helpful 👍

  • 5/5 Isaac Eyal G. 4 months ago on Google
    The best kosher market gourmet and restaurant

  • 5/5 Paul S. 2 years ago on Google
    Enjoyed strolling through but none of the vendors had exactly what we were looking for but as is the case, my wife found something else and upon discovering that it was her birthday they added a little do dad as a prize.

  • 4/5 Sammy P. 9 months ago on Google
    Very friendly and good merchandise

  • 1/5 Eric D. 1 year ago on Google
    It's a ,almost completely vacant mall

  • 2/5 RC B. 1 year ago on Google
    Run down mall but still a few good shops inside.

  • 3/5 Debra H. 1 year ago on Google
    Basically every store sold the same thing with just a few variations, and colors.

  • 2/5 Gregory J. 1 year ago on Google
    Run down and basically seemed abandoned by the public. What was there seem to be holdouts as the mall itself was practically in dark in the middle of the day.

  • 2/5 Dena H. 1 year ago on Google
    This mall was often closed in the evenings even though the hours say open. We also went early in the morning and some stores were open but not all. Honestly souvenirs are the same anywhere so you don’t have to come here to shop

  • 4/5 Katherine R. 6 years ago on Google
    I really liked this mall and it deserves way more customers. I wandered in after getting a drink at Starbucks and was absolutely surprised how large it was! I see many comparisons to the Flea Market in the reviews, but I vastly prefer this mall. It is much less noisy and chaotic and I didn’t find the shopkeepers here nearly as pushy and annoying. It’s a bit sad since many of the storefronts are empty, but they have turned the mostly empty second floor into an art gallery. (All affordable art (under ~$500 USD for original paintings) but I don’t really want to figure out how to ship a painting home) Some reviewers say it’s all just souvenirs, but there were a few really nice shops in there too. There was also a photographer who had a storefront with absolutely gorgeous photos of Mexico. I took his card to order something shipped to me at a later date. There was another shop with beautiful amber jewelry. A “natural” store with nice beach covers and carved hair combs. From one of the jewelry shops, I bought a pearl bracelet and earrings for $20 USD which is a price I’m perfectly happy with. Prices seemed in line with other shopping areas and I felt the staff was friendlier and would probably be happy to haggle (the man I bought the earrings from admitted that I was his first customer of the day and he came down $5 on the set when I seemed most interested in the earrings) This mall definitely deserves more customers!

  • 4/5 Gaynor L. 2 years ago on Google
    It was nice seeing Uncle Emilio.

  • 2/5 Cute baby B. 2 years ago on Google
    Felt like we were going to get robbed walking into here, thank God we didn't. Seemed really shady like people are following you around.

  • 4/5 Amoy L. 2 years ago on Google
    Bamboo hair and spa is lovely. Olga did an amazing job on my toes.


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Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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