The White Box image

The White Box

Restaurant ‱ Italian restaurant ‱ Seafood restaurant

đŸ«€ Food wasn’t too bad, but the service couldn’t have been worse. Ordered a burger after waiting half an hour for them to take our order despite it not being busy at all, 2 hours later a done out pizza rocks up and all the waiter says is “sorry it is similar”. Not impressed People often mention great, service, restaurant, good, amazing,


Address

Blvd. Kukulcan, Kukulcan Boulevard, Zona Hotelera, 77500 CancĂșn, Q.R., Mexico

Website

oasishoteles.com

Rating on Google Maps

4.60 (132 reviews)

Open on Google Maps

Working Hours

  • Sunday: 7 am to 6 pm
  • Monday: 7 am to 6 pm
  • Tuesday: 7 am to 6 pm
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 7 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: great (8) service (7) restaurant (7) good (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Hugo R. 4 years ago on Google ‱ 82 reviews
    Excellent food and service! Raquel and his crew were awesome serving us for the 2 hours we spent there. My wife has allergies and they made sure to prepare the dishes without any contact or cross-contamination. The ragu ravioli and the vanilla turbot were the highlights of our meal. The music and ambience were relaxing and we had one of our best nights at Grand Sens there. Try it, you can’t go wrong!
    1 person found this review helpful 👍

  • 2/5 Luke T. 2 years ago on Google
    Food wasn’t too bad, but the service couldn’t have been worse. Ordered a burger after waiting half an hour for them to take our order despite it not being busy at all, 2 hours later a done out pizza rocks up and all the waiter says is “sorry it is similar”. Not impressed
    1 person found this review helpful 👍

  • 5/5 Pete W. 2 years ago on Google ‱ 427 reviews
    Fantastic food, great service. We had the tuna tartare, the seafood cocktail, the mahi mahi grilled and the flank steak. All very well done. Unfortunately, I can't remember the names of our servers but muchos gracias Ruby. I highly recommend this place for a great supper. They also cater the romantic supper on the beach. This is additional information after more visits. White Box, in my opinion, is the best restaurant on the property. And I would like to praise the crema vichysoisse (sp?). Bravo Yoshio.

  • 5/5 Gib 1 year ago on Google ‱ 340 reviews
    I ate breakfast here everyday for a week, and I found everything to be very agreeable, from the attentive service to the delicious variety of menu items. I had a different entry every day, and everyone was very good.

  • 5/5 REVIEWS 1 year ago on Google ‱ 315 reviews
    I have to say this is one of the best, if not the best restaurants they have at this resort. Food is delicious, great assortment of wines, knowledgeable staff very helpful about choosing the right bottle, it was excellent. Highly recommend this restaurant to everyone including families with children. Very good food.

  • 5/5 Dana M. 1 year ago on Google ‱ 78 reviews
    All inclusive restaurants with the sens Cancun, adults only. The breakfast was average but the lunch was amazing đŸ€© excellente amigo! The white wine is more tasty than the bar, definitely worth to try it out.

  • 5/5 Juan JosĂ© Cuarenta G. 2 years ago on Google ‱ 32 reviews
    It was a very delicious experience with many options to choose. We thought the small portions (taps) would not to be enough, but together were exactly we needed. We enjoyed mint aguachile shrimps, salmon with cocoa and the special soft cheese dessert.

  • 5/5 Juan O. 1 year ago on Google ‱ 25 reviews
    Had an amazing time with my family here. Stayed in The Pyramid at Grand Oasis for a couple of days and was giving up on the food. But on my last night we decided to head over to The White Box to experience this award winning restaurant and believe me this was the best decision we made. This place is great! Atmosphere is chill and cool but the staff is also really friendly. They know what they’re doing and what they’re talking about, and you can tell making the customers happy is their main priority. Food is pretty good, it’s 100% perfection. BAR: It all started with our amazing bartender Rodiver as we waited for our table we sat on the bar to get the mood started, we are only social drinkers and he asked us the flavors and liquor that we preferred and with that information he was able to make us great drinks. Waiter: Angel, was definitely an Angel we talked about our experience at the Hotel and how unhappy we where with the food at other restaurants and he took the task to turn our experience into a great one. His patience and knowledge of the food and how they where prepared was beyond expectations. We felt that he understood what our family was looking for. Thank you for taking great care of us Angel. The Food: I have to say, I enjoyed every single bite of the meal in The White Box. I had a 3 course meal, with a couple of drinks (Thanks Rodiver). Amazing experience! If you thought gourmet kitchen will leave you hungry, think again. You should skip several meals before visiting this amazing restaurant. Everything is so tasty, you cannot restraint yourself from having all of the dishes. The quality was Ideal for those who want a romantic night out. There was also plenty of room for bigger groups. Special thanks to the team: Anahi, Tomas, Paulino, Angel & Rodiver

  • 5/5 Kristina S. 2 years ago on Google ‱ 9 reviews
    One of the places you definitely want to visit and try all the delicious food in Cancun! Very recommended for the food and the ambiance, atmosphere and service is amazing! Thank you Hugo and Ignacio for the great service!

  • 5/5 mauricio a. 2 years ago on Google ‱ 8 reviews
    Guadalupe was a very good and kind server and earned the 5 stars alone even though we weren't as happy with the resort where this restaurant is located. The pizza in this restaurant is baked in a real pizza oven and the crust is nice and thin!

  • 3/5 Trent T. 2 years ago on Google
    The food here was pretty good, but we had to wait in line for 45 minutes to get a reservation. We enjoyed the options, and the flavors though.

  • 5/5 NJ S. 2 years ago on Google
    Victor the server is amazing. So helpful. We are vegetarian and we could only survived because of this guy. He helped with lot of off the menu items. Made our trip. 😊

  • 5/5 William S. 2 months ago on Google ‱ 4 reviews New
    Took my Fiancé our last night for the romantic dinner on the beach for $203 ($3,500 pesos). It was magical. I knew it was going to be romantic but was even better than expected. The restaurant is closed at the time and they set up a private spot on the beach and make it so beautiful. The food and quality of service is so so good. Felt like we were in our own world. Server I believe was named Paulino and he was so friendly and catered all of our request with a smile. Attaching pics as they show more then I can explain in words.


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Amenities


  • Payments
    • ✓ Credit cards
  • Offerings
    • ✓ Beer
    • ✓ Wine
    • ✓ Coffee
    • ✓ Alcohol
    • ✓ Spirits
    • ✓ Cocktails
    • ✓ Small plates
  • Accessibility
    • ✓ Wheelchair-accessible car park
  • Dining options
    • ✓ Lunch
    • ✓ Dinner
    • ✓ Dessert
    • ✓ Breakfast
  • Service options
    • ✓ Dine-in

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