1/5 Charles M. 9 months ago on Google
My
family
and
I
have
come
to
Cancun
for
over
40
years,
and
Cancun
has
always
been
known
to
us
for
being
one
of
the
friendliest
and
most
hospitable
places
on
earth,
with
some
of
the
greatest
service.
This
place,
unfortunately,
is
a
major
exception.
The
food
was
okay,
although
very
very
expensive
for
what
you
receive.
We
have
no
issue
at
all
with
paying
a
high
price
for
good
food,
especially
when
on
vacation,
but
at
this
place
the
value
just
is
not
there
at
all.
Our
issue
was
primarily
with
the
service.
We
have
never
had
such
a
terrible
experience
with
service
in
any
restaurant
as
the
experience
we
had
here.
It’s
made
even
worse
by
the
fact
that
they
bill
the
tip
in
automatically,
creating
an
environment
where
the
staff
does
not
care
whatsoever
about
the
service
they
are
providing.
Upon
our
complaints
in
front
of
management,
we
were
greeted
with
a
silent
grin
as
if
to
say
“we
really
don’t
care”
before
they
turned
their
head
down
and
walked
away.
It
is
safe
to
say
that
we
will
never
return
here,
and
we
will
highly
recommend
anyone
looking
for
a
good
experience
in
Cancun
steer
clear
of
this
place.
There
are
a
multitude
of
great
restaurants
in
the
area
with
amazing
service
to
choose
from,
do
yourself
a
big
favor
and
do
not
choose
this
one.
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