The worst experience was arriving at this hotel, the beds and pillows smell of sweat, zero cleaning and the floor had blood and I was in two different rooms, the weather failed for two days and at night with the heat, you can imagine, The bathrooms stink and they don't give a solution to anything, they just limit themselves to saying that the owner is not here and she is the one who knows, never come to this place because it is very ugly just because there are no less stars because I would give it less than 10

The room we had did not have internet or cable television, they did not offer any type of compensation for the lack, for an emergency night it is fine.

Very good attention from the staff, very economical, only the rooms require a little more maintenance but everything is in order, very comfortable and quiet

Damp, without taxi service, hidden, the taxi could not be found, the sign only has the word Hotel and not the name.

Very quiet to rest and spend time

We are working several times behind this hotel to improve the view and service

Excellent place, very friendly service, clean, safe and comfortable.

A super nice place, very clean and friendly staff.

I have dialed the number they have to dial all day and they haven't even answered. The truth is I wanted to stay with you but you don't answer my calls.

(Translated by Google) Very good service and cleanliness (Original) Muy buena atención y limpieza

(Translated by Google) Excellent service I love it (Original) Exelente servicio me encanto

(Translated by Google) Very clean and cosy. The attention of the owners is excellent (Original) Muy limpio y acogedor. La atención de los propietarios es excelente

Excelente servicio muy buena atención un buen lugar para hospedarse en el centro de Cancún

No hay personal calificado para la atención al cliente

Muy atento sus administración

The truth is that the rooms are relatively good but it smells a lot of drainage and humidity. Now the service is terrible. The receptionists were with their phone lying down and they don't care if someone came in.