Featured Reviews


Frequently mentioned in reviews: service (11) find (9) employees (8) store (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 CC U. 1 year ago on Google
    DONT BUY anything that needs delivery here as their delivery is totally irresponsible and vulgar and can't communicate. And the sales people in the store didn't think there was a problem with these services, and I swear I won't come back to the store to buy any services, keep away by use their delivery.
    2 people found this review helpful 👍

  • 5/5 Lupa D. 2 years ago on Google
    Clean, bilingual staff helped us when we needed assistance and left us to browse as we wanted.
    1 person found this review helpful 👍

  • 1/5 Tong W. 2 years ago on Google
    I bought something online. Today I arrived at the reserved parking space to pick up the goods, I called their phone for 10 minutes and no one answered!Finally I called customer service. When I asked them to bring things to the parking space, a man told me that they had no one to bring things because there were so many customers in the shop right now! But when I went to customer service, I saw their staff chatting not far away!Such bad service is not worth a star! Although it's hot outside, that's no reason to lie! The process that can be completed in a few minutes, this time I wasted more than half an hour! There was also a boy with a fever! ! ! They actually insisted that we come into the store to find customer service!
    1 person found this review helpful 👍

  • 1/5 Colyton K. 2 years ago on Google
    I rarely review places I visit, but as soon as we got in, we felt unwelcomed. We're still in the midst of a pandemic, so obviously, like in every place we visit we look for the disinfectant on the ENTRY side or in the middle of the entry/exit, a place that should be logical and easy to reach when entering. Since we couldn't find it, we thought it was further inside. But nope, we basically got yelled at. To be told to disinfect our hands is understandable, it has been the standard everywhere now. We told the employee we simply did not see the disinfectant since it's on the EXIT side of the door and her attitude was extremely bad. Mistakes can happen, but if employees treat their customer this bad for a simple mistake, then they definitely need to train or change them. We were not even started with our shopping and already had a bad taste in our mouths. It's unfortunate.
    1 person found this review helpful 👍

  • 1/5 John L. 1 year ago on Google
    Poor management, just wanted 1 50lb bag of sand. Contractor door locked, had to walk around, to find no cart, had to do the long walk out to get one. 4 at the counter but short staff. Think of the loss time for the contractors as well. Prices up, gas up and and now loss time due to this... 4 at the counter laughing and joking. Not satisfied.

  • 5/5 Gali Z. 1 year ago on Google
    Good experience. Many employees available to help out if you have questions.

  • 5/5 Song G. 1 year ago on Google
    Big shout out to the girls in the seasonal section. They took the effort to grab me items that are already put away on the top rack. Talking about customers service, this is role model. Thank you

  • 5/5 Francois Assan K. 11 months ago on Google
    The place is clean and has huge selections. Plus I received help from one of the employees and was able to leave under 5 minutes after getting in!

  • 5/5 Wanderer 11 months ago on Google
    Had a great shopping experience to the point that I want to mention it. I had gotten a few things that I wanted but I was still missing a couple of items and when I went to check out the nice young lady at the cash informed me where I could find the missing items I needed. I wish I remembered her name but she had black hair and some tattoos. Fantastic service great job keep it up!

  • 4/5 bryan w. 1 year ago on Google
    We just wanted to see what they have, it's a very nice place and very helpful staff

  • 1/5 Justin W. 2 years ago on Google
    Regular shopper at Reno Depot, this location is sub par compared to other locations. Rude employees, and they’re inconsistent when it comes to complying with Reno Depots price policies.

  • 1/5 郑子韬 1 year ago on Google
    Worst store to ever exist. Staff are not helpful at all and super racist.

  • 3/5 Nourdine D. 2 years ago on Google
    I shop at this place more often.. you can find what are you looking for.. service is OK. BUT THE PRICES are exaggerated in some articles I found at Home Depot 20% cheaper.. do your homework before shipping here.

  • 5/5 Dee C. 2 years ago on Google
    Needed an adapter for my airbrush compressor, found it online from a supplier in Ontario, and then checked online at Rona, because the price was way lower went to St Constant store to purchase one, but they did not have the part (yeah, I know, I should have checked first). They did, however, direct me to the Candiac store, which did have the part. Cost was a fraction of the airbrush parts supplier's price I found online, and it didn't cost $9,99 for ground shipping either. Thank you, Rona! p.s. employees were super friendly and helpful!

  • 5/5 Bjarni A. 3 years ago on Google
    Friendly and knowledgeable staff, always find what i need.

  • 5/5 Wine C. 2 years ago on Google
    They fill my propane tank and service was good

  • 4/5 William P. 2 years ago on Google
    Good friendly helpful staff.

  • 1/5 L B. 2 years ago on Google
    Terrible customer service. Looking for wall panels can't find anywhere asked 3 different employees no one lifted a finger to help find the boxes. The kicker a dozine employees just hanging out near the cash rolling their thumbs! Lost a sure sale. Going to shop at competitors.

  • 1/5 Keith S. 2 years ago on Google
    Asked a question in English to an associate, he actually answered me in French that's not my department and walked off without providing any assistance. Reno depot and Rona no longer offer Air Miles on purchases. There is no real advantage to shopping here vs their competition.

  • 5/5 Marcela A. 2 years ago on Google
    We found everything we needed. Was not crowded at all.

  • 5/5 ilove m. 3 years ago on Google
    Reno depot and Rona are having the best service , the employees better trained the service is excellent the product quality is top Prices is the best you can find anything So cool place


Call +1 450-444-5559 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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